See all properties

Lagoon Beach Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Lagoon Beach Hotel & Spa

Exterior
Partial Sea Facing King or Twin Room | 2 bedrooms, premium bedding, down duvets, pillow-top beds
Aerial view
2 restaurants, breakfast served
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

View in a map
1 Lagoon Gate Drive, Lagoon Beach, Cape Town, Western Cape, 7441
  • Canal Walk Shopping Centre
    ‪4 min drive‬
  • Cape Town International Convention Centre
    ‪8 min drive‬
  • Sunset Beach
    ‪11 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms, Sea View

Apartment, 2 Bedrooms, Sea View | 2 bedrooms, premium bedding, down duvets, pillow-top beds

Apartment, 2 Bedrooms, Sea View

7.4 out of 10
Good
(3 reviews)
  • 92 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Full Sea Facing King or Twin Room

Full Sea Facing King or Twin Room | 2 bedrooms, premium bedding, down duvets, pillow-top beds

Full Sea Facing King or Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, Mountain View

2 bedrooms, premium bedding, down duvets, pillow-top beds

Room, Mountain View

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Classic Room (Twin or King)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Classic Room (Twin or King)

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 2 bedrooms, premium bedding, down duvets, pillow-top beds

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Room, Courtyard View (Twin or King)

2 bedrooms, premium bedding, down duvets, pillow-top beds

Room, Courtyard View (Twin or King)

  • 33 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Self Catering 2 bedroom Apartment

2 bedrooms, premium bedding, down duvets, pillow-top beds

Standard Self Catering 2 bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 92 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Partial Sea Facing King or Twin Room

Partial Sea Facing King or Twin Room | 2 bedrooms, premium bedding, down duvets, pillow-top beds

Partial Sea Facing King or Twin Room

8.0 out of 10
Very good
(5 reviews)
  • 36 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

Similar properties

Meeting facility

Hotel Sky Cape Town

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, 271 reviews
The price is CHF 85
includes taxes & fees
14 Sept - 15 Sept
Hotel Sky Cape Town

About this property

Lagoon Beach Hotel & Spa

Family-friendly hotel on the beach, with 3 outdoor pools
Catch some rays at the beach or spend the day relaxing at Lagoon Beach Hotel & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Lagoon Beach Hotel & Spa offers 232 accommodations with laptop-compatible safes and a hairdryer. Rooms open to balconies. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LCD televisions are featured in guestrooms. Bathrooms include a separate bath and shower. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 4 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Lagoon Beach Hotel & Spa. During your stay, you'll be within walking distance of Milnerton Beach. Features include free WiFi in public areas and a free area shuttle, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • For dining with a beachfront location, stop by The Brasserie Restaurant, one of the property's 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Treat yourself to body scrubs, body wraps or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a playground
  • 8 minutes by car from Cape Town International Convention Centre and 8 minutes from Long Street
  • Free local-area shuttle service
Lagoon Beach Hotel & Spa offers its guests a full-service spa, 3 outdoor swimming pools, a steam room, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There are 14 meeting rooms available. A terrace, a vending machine, and an arcade/games room are also featured at the family-friendly Lagoon Beach Hotel & Spa. A free area shuttle within 1 kilometres is available.

This Art Deco Cape Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
The Brasserie Restaurant – This beachfront brasserie serves breakfast and dinner.
La Mizu – This beachfront pub serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.
Wang Thai – This theme restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free area shuttle up to 1 kilometres
  • RV/bus/lorry parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; ZAR 265 for adults and ZAR 132.50 for children
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Mizu
  • The Brasserie Restaurant
  • Wang Thai

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Free area shuttle
  • In-room cot
  • In-room refrigerator
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • On the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LCD TV

Food and drink

  • Refrigerator

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for ZAR 300.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 265 for adults and from ZAR 132.50 for children
  • Airport shuttle fee: ZAR 400 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: ZAR 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Beach Lagoon
Beach Lagoon Hotel
Hotel Lagoon Beach
Lagoon Beach
Lagoon Beach Cape Town
Lagoon Beach Hotel
Lagoon Hotel
Lagoon Beach Hotel Cape Town
Lagoon Beach Hotel & Spa Cape Town/Milnerton
Lagoon Beach Hotel And Apartments
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel
Lagoon Beach Hotel & Spa Hotel
Lagoon Beach Hotel & Spa Cape Town
Lagoon Beach Hotel & Spa Hotel Cape Town

Lagoon Beach Hotel & Spa Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 267 out of 750 reviews
Rating 8 - Good. 276 out of 750 reviews
Rating 6 - Okay. 127 out of 750 reviews
Rating 4 - Poor. 46 out of 750 reviews
Rating 2 - Terrible. 34 out of 750 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Craig

Stayed 6 nights in May 2025

10/10 Excellent

Tsietsi

Liked: Cleanliness, staff & service, property conditions & facilities
Royal treatment
Stayed 3 nights in May 2025

10/10 Excellent

Tsietsi Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Staff made us feel welcome and safe. Friendly staff in all departments. Breakfast wonderful with many choices. Food was great.
Stayed 5 nights in May 2025

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lagoon

The location was close the the sea with great views, staff were friendly and food was really nice.
Stayed 4 nights in May 2025

6/10 Okay

Marissa

Business traveller
Disliked: Property conditions & facilities
The properties is farther from downtown than appears. The bus takes approximately 45min to the waterfront. Uber is the only other option to get into town. Overall the property is dated and not well maintained. The beds were very hard and the room had several broken/dirty things including the towel racks, the soap rack in the shower, the lamp shades, and mold along the upper tile lining in the shower. The fan in the bathroom also did not work. The staff however are excellent! Everyone was very friendly and willing to help. It felt special to have people remember you when you got back from a day out and ask how you were.
Stayed 7 nights in May 2025

2/10 Terrible

Wellington

Stayed 3 nights in Apr 2025

2/10 Terrible

Lorraine

Disliked: Cleanliness, amenities, property conditions & facilities
Don’t trust the online images. The facility is not in a very good state.
Stayed 1 night in Apr 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Chinyere

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ambience
Stayed 5 nights in Apr 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to access the beach. Excellent Spa. Would stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brittany

Stayed 4 nights in Mar 2025

8/10 Good

EMT

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

STAFF FRIENDLY AND HELPFUL

Hotel has maintenance issues that need to be attended to. The balcony with view of the ocean is awesome. Very friendly and accommodating staff on all levels. Pricing of some items in restaurant exorbitant. Room service efficient and fast. Mattresses firm and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Davide

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2025

4/10 Poor

Chukwuma

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
The front office staff are very unfriendly
Stayed 6 nights in Mar 2025

10/10 Excellent

Terrance

Stayed 6 nights in Mar 2025

2/10 Terrible

ZHENHUA

Stayed 1 night in Mar 2025

8/10 Good

Terrance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not recommend this property, my daughter and I arrived early evening and to check in they unlocked the door and locked it behind you. This did not give you a feeling of a security. Then we needed to park our rental and a man from inside insisted that he wanted to drive us in our vehicle to the parking lot, we let him in the car but not drive. Highly unusual! Then once inside the room there was no air conditioning or fan blowing, we brought this to their attention and the said give it one hour. We contacted them again, they sent someone and said it was broken. They then called our room and offered to change rooms, we did and the second rooms air conditioning wasn’t working, but the blower worked. At this time it was late in the evening and we had no choice but to stay the night. The rooms were not clean, there was dirt and oil on the headboard and large metallic spangles in the shower. We left early the next morning and after our excursion found another hotel in a safe area and called Expedia to help get a refund. I spoke with the hotel about the refund and they said I had to go through Expedia, and Expedia originally offered a $50 credit and I insisted on getting half of what we paid back. Ultimately, we received half of the money back, The original stay was $360 for two days, at what was called a Luxury Spa Hotel. No pool in site when we arrived and I would not consider the area safe, overall it was the worst hotel I have ever stayed in and highly overpriced.
Stayed 2 nights in Jan 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

Peter J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have been better!

Room was fine except for was unable to send water to bath, only to shower, wifi was spotty and we were interrupted by room service insisting that we had placed an order for food. Restaurant service was good!
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this property because of the views pictured. They didn’t disappoint! Beautiful. The staff was professional & friendly. I felt safe in this quiet part of the beach.
Stayed 12 nights in Feb 2025

10/10 Excellent

Tracy, New Albany

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

Imran, Montclair

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay
Stayed 1 night in Feb 2025

10/10 Excellent

Terrance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025