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Aparthotel

THE RESERVE

2.5 star property

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Photo gallery for THE RESERVE

Exterior
Interior
Standard Studio | Free WiFi
Standard Studio | Free WiFi
Superior Studio | Bathroom

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • 24/7 front desk
  • Housekeeping

Explore the area

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130 Adderley St, Cape Town, Western Cape, 8000
  • Place, Greenmarket Square
    ‪1 min walk‬
  • Place, Long Street
    ‪2 min walk‬
  • Place, Kloof Street
    ‪9 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Studio

Basic Studio | Free WiFi

Basic Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio

Standard Studio | Free WiFi

Standard Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Studio

Deluxe Studio | Free WiFi

Deluxe Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio

Superior Studio | Free WiFi

Superior Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio Suite

Free WiFi

Executive Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Apartment

Standard Apartment | Private kitchen | Full-sized fridge, microwave, stovetop, toaster

Standard Apartment

  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | Free WiFi

Standard Single Room

  • Sleeps 1
  • 1 Large Single Bed

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About this property

THE RESERVE

Laundry facilities, a 24-hour front desk and a communal living room are available at this smoke-free aparthotel. WiFi in public areas is free. Each apartment features free WiFi and a kitchenette with a fridge, a stovetop and a microwave.
THE RESERVE offers 38 accommodations. This Cape Town aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at THE RESERVE. During your stay, you're just a quick walk from Long Street. Features include free WiFi in public areas, plus laundry facilities and coworking space. This budget aparthotel has 38 apartments. Enjoy your stay with amenities like free WiFi and a kitchenette in each apartment.
  • Each apartment offers a kitchenette, a full-sized fridge and a microwave
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Amenities include laundry facilities, a lift and a communal living room
  • Just a 3-minute walk from Long Street and 15 minutes on foot from Cape Town International Convention Centre
THE RESERVE offers its guests laundry facilities, a communal living room, and a lift. Public spaces have free WiFi.

This Cape Town aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Kitchenette

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Bathroom

  • 1 private bathroom

Living spaces

  • Communal living room

Laundry

  • Laundry facilities

Work spaces

  • Coworking space

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Daily housekeeping

Location highlights

  • In a business district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 38 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 19 October 2025 to 18 October 2027 (completion date subject to change). The following areas are affected:
  • Guestrooms
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: ZAR 200 per accommodation, per stay.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Front desk staff will greet guests on arrival at the property.

Property is also known as

THE RESERVE Cape Town

Neighbourgood Reserve

THE RESERVE Aparthotel

THE RESERVE Aparthotel Cape Town

THE RESERVE Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 13 out of 22 reviews
Rating 8 - Good. 6 out of 22 reviews
Rating 6 - Okay. 0 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 1 out of 22 reviews

8.0/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

TAIDA

Liked: Cleanliness, room comfort
Front desk extremely helpful. Arrived very early so our luggage was stored then delivered to our room once the troop was ready. We liked the design of the renovation. Many of the old features were left such as the iron windows, gorgeous brass front door. The interior wood panelling has been painted white which made the place bright and contemporary looking. We found the beds a bit too soft. Would appreciate some basic toiletries.
Stayed 2 nights in Dec 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing. Very attentive and helpful. Gave great advice on the local culture and shops in the area.
Stayed 5 nights in Nov 2024

4/10 Poor

Irene Emily

Disliked: Cleanliness, amenities
This hotel was more like a Hostel. Suitable for younger people. The bed was in a loft where it was impossible to stand up! Access to the loft was by ladder which made it more difficult to get to. Staff did their best to assist me by removing couch and a table and chair to put mattress on the floor in front of the kitchenette. It was ok considering the price was quite inexpensive. Since I didn’t spend much time in my room I made do with it . Lizzy Ann did her best to make me comfortable.
Stayed 20 nights in Sep 2024

10/10 Excellent

Misaki

Liked: Cleanliness, amenities, property conditions & facilities
It does not have AC, so when it is cold or hot, it might be a problem. But overall, It was amazing and clean.
Stayed 3 nights in Sep 2024

10/10 Excellent

Claudio

Stayed 4 nights in Jul 2024

10/10 Excellent

Benjamin Wei Ern

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and rooms are clean and modern. The area around the hotel can be sketchy at night
Stayed 6 nights in May 2024

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay there. Great location and friendly staff.
Stayed 7 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Room comfort

Trendy little apartment hotel

I loved the historical building. The loft rooms were trendy and nicely decorated. The reception staff were very friendly and helpful. Could have been a bit more attention to detail, like marks on the couch cushions that could have been cleaned off. There is no parking if you come in a vehicle and we had to leave our car in the street which we weren't very happy about. There was a guard there and the car was fine though.
Stayed 1 night in Apr 2024

8/10 Good

Carolyn

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
The inside of the building was nice and my room was nice once the mattress and couches were cleaned. The cleaning staff was very accommodating. The first week my mattress and couches reeked of urine. I thought I could clean it myself but finally complained. They brought in steam cleaners and the problem was solved. I loved the park across the street but the area looks a little run down. Hotel is close to a great grocery store and the area is very historical.
Stayed 26 nights in Mar 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, room comfort

Super friendly

Really nice hotel, super friendly staff, facial recognition for entry but we were there and it wasn’t working so there was someone in reception at all times. Rooms a big enough, we had a room for 3 people so 2 rooms and a small kitchen area with a seating area and TV
Stayed 1 night in Feb 2024

4/10 Poor

Marcia

Travelled with family
Stayed 4 nights in Jan 2024

10/10 Excellent

Lavinia

Travelled with family
Liked: Amenities
The property was very clean, rooms were beautiful and the people were professional and nice. We felt safe and enjoyed our quiet and relaxing stay.
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

Good, with caveats

Their listing indicates that there is no elevator, but (thankfully) there IS an elevator. Almost all rooms face the backside of another building, so if you want to see the sky, this place is not for you. There is no heat or AC, which didn't affect my stay (the weather was mild), but it would be tough to stay there in high winter or summer. I wouldn't. TV has no local channels, only streaming services IF you have your own accounts. The kitchen is well-eqipped (except for lack of a dish towel). The bed and pillows were very comfortable. The location is very central and convenient for walking to many sights. Every staff member was helpful and friendly. I enjoyed my 3-night stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Evelyne

The property is in pretty good shape,the rooms were cold as I went during winter but I was given an extra blanket for that, the wifi was really good and the showers were hot.The staff were pleasant and very resourceful.I would recommend the place to others.
Stayed 6 nights in Jul 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort

Skip

Long story short avoid staying here, 1) room smell as smoke, solution was an air freshener 2) shower was clogged so water flow into room 3) unsafe area, particularly at night - luckily for us was only one sleepless night but hope no one else dies the same mistake
Stayed 1 night in Jan 2025

8/10 Good

NATALIA

Travelled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rosemary Aparecida

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Apartments new and good Organized. Shopping area just one block away. Friendly and helpfull stuff.
Stayed 3 nights in Aug 2024

10/10 Excellent

C.E.J.

Liked: Cleanliness, room comfort

Fijne verblijfplaats in hartje Kaapstad

Alles hier was erg fijn. Locatie top, centraal en 15 / 20 minuten lopen van Waterfront. Personeel erg vriendelijk en behulpzaam, alles schoon. Er zit een volledige keuken in de kamer, waardoor het makkelijk is je eigen eten te bereiden. WIFI goed en stabiel
Stayed 8 nights in Apr 2024

10/10 Excellent

Julija

Stayed 1 night in Feb 2024

10/10 Excellent

Ayse

Stayed 5 nights in Oct 2023

8/10 Good

Marlene

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Berry clean and modern. However, the reception personnel seems a little bit untrained
Stayed 1 night in Oct 2023