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4.7 out of 5

"Nice and modern.Close to shopping mall.Secure parking. " More

By a verified traveller on Sat 07 Oct 2023

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Luxury Studio Apartment (18)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
CHF 49* Per night/room 1 Jun - 2 Jun

Luxury Two-Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Three-Bedroom Exclusive Penthouse

Bed Count 3 Queen Beds Maximum Occupancy 6 Max

Hotel Description

During your stay at The Residences at Crystal Towers, you're just a quick walk from Canal Walk Shopping Centre. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 2008, this upmarket aparthotel has 50 apartments over 9 floors. Each apartment includes amenities such as free WiFi and a kitchen.

  • Each apartment offers a kitchen, satellite TV and a full-sized fridge
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 10 minutes by car from Cape Town International Convention Centre and 10 minutes from Long Street
  • Airport shuttle service available for a fee

The Residences at Crystal Towers ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Residences at Crystal Towers

Everyone (1) Couples (1) Family (1)
5 out of 5
Nice and modern.Close to shopping mall.Secure parking.

Posted by on 7 Oct 2023

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Comment from Hotel Management

29 Nov 2023 by Management

Thank you Michael- we're thrilled to hear you enjoyed your stay with us! Your kind words about our location and amenities truly made our day. We can't wait to welcome you back soon!"

4 out of 5
Enjoyed our stay.Pity there was no soap,tissues or hairdryer supplied in bathroom.

Posted by on 17 May 2023

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5 out of 5
Our stay was perfect! Very friendly people, very clean and a super location! We will come back again!

Posted by on 11 Mar 2024

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Comment from Hotel Management

20 Mar 2024 by Management

Dear Elisabeth, we're thrilled to hear you enjoyed your stay with us! Your kind words about our staff and amenities truly made our day. We can't wait to welcome you back soon!

About the The Residences at Crystal Towers

Location Century Boulevard, Cape Town, Western Cape 7441

Property Features

There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The Residences at Crystal Towers also features multilingual staff, concierge services, and laundry facilities. Free self parking is available. This 4-star Cape Town aparthotel is smoke free.

  • 1 building
  • 50 guestrooms or units
  • 9 levels
  • Built in 2008
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

The Residences at Crystal Towers offers 50 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Guests can surf the web using complimentary wireless Internet access. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

  • In-room kitchen
  • Television
  • Satellite channels
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Kitchenware
  • Luxury bedding
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily.

Knife – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Kayaking nearby
  • Golfing nearby
  • Windsurfing nearby
  • Boat tours nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 9:00 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The Residences at Crystal Towers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets and service animals are not allowed at The Residences at Crystal Towers

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts major credit cards; cash is not accepted

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a smoke detector in all accommodation.

  • One child stays free
  • Front desk opens daily at 6:00 AM
  • Front desk closes daily at 9:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not use a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 325 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Residences
  • Residences Crystal Towers Apartments
  • Residences Crystal Towers Apartments Cape Town
  • Residences Crystal Towers Cape Town
  • Residences Crystal Towers Apartment Cape Town
  • The Residences at Crystal Towers Cape Town
  • The Residences at Crystal Towers Aparthotel
  • The Residences at Crystal Towers Aparthotel Cape Town

You should know

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • Free in-room WiFi has a 1-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.