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The Residences at Crystal Towers

4.0 star property

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Photo gallery for The Residences at Crystal Towers

Three-Bedroom Exclusive Penthouse | Dining room
Three-Bedroom Exclusive Penthouse | Premium bedding, in-room safe, iron/ironing board, free WiFi
Three-Bedroom Exclusive Penthouse | Bathroom | Free toiletries, hair dryer, towels, soap
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Century Boulevard, Century City, Cape Town, Western Cape, 7441
  • Place, Canal Walk Shopping Centre
    ‪2 min walk‬
  • Place, Intaka Island Bird Sanctuary
    ‪18 min walk‬
  • Place, Cape Town International Convention Centre
    ‪11 min drive‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪23 min drive‬

Room options

View all photos for Luxury Two-Bedroom Apartment

Luxury Two-Bedroom Apartment | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Luxury Two-Bedroom Apartment

  • Water view
  • 115 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Three-Bedroom Exclusive Penthouse

Three-Bedroom Exclusive Penthouse | Premium bedding, in-room safe, iron/ironing board, free WiFi

Three-Bedroom Exclusive Penthouse

  • Mountain view
  • 245 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

View all photos for Luxury Studio Apartment (18)

Luxury Studio Apartment (18) | Living room | TV

Luxury Studio Apartment (18)

  • City view
  • 60 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

The Residences at Crystal Towers

A restaurant, concierge services and dry cleaning are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a front desk safe and multilingual staff assistance are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, guests will find a TV with satellite channels, and other amenities include free WiFi and premium bedding.
The Residences at Crystal Towers offers 50 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils.

This Cape Town aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Televisions come with satellite channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Residences at Crystal Towers, you're just a quick walk from Canal Walk Shopping Centre. Free WiFi in public areas, free self-parking and a restaurant are available. Built in 2008, this upmarket aparthotel has 50 apartments over 9 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, satellite TV and a full-sized fridge
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 1-minute drive from Canal Walk Shopping Centre and 10 minutes from Cape Town International Convention Centre
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The Residences at Crystal Towers also features multilingual staff, concierge services, and laundry facilities. Free self parking is available.

This 4-star Cape Town aparthotel is smoke free.

Knife – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 10 PM on request
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Knife

Kitchen

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Spices

Dining

  • A restaurant

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Proposal/romance packages
  • Safe
  • Safe at front desk

Things to do

  • Boat tours nearby
  • Golfing nearby
  • Kayaking nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 50 units
  • 9 floors
  • Built in 2008

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at The Residences at Crystal Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Airport shuttle fee per child: ZAR 350 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The Residences at Crystal Towers offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Crystal Residences
Residences Crystal Towers Apartments
Residences Crystal Towers Apartments Cape Town
Residences Crystal Towers Cape Town
Residences Crystal Towers Apartment Cape Town
The Residences at Crystal Towers Cape Town
The Residences at Crystal Towers Aparthotel
The Residences at Crystal Towers Aparthotel Cape Town

The Residences at Crystal Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 153 reviews
Rating 8 - Good. 33 out of 153 reviews
Rating 6 - Okay. 15 out of 153 reviews
Rating 4 - Poor. 9 out of 153 reviews
Rating 2 - Terrible. 6 out of 153 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verona

Liked: Cleanliness, room comfort, communication
Staff where amazing
Stayed 20 nights in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing stay. Cant wait to go back.
Stayed 21 nights in May 2025
Verified

10/10 Excellent

Hasina

Liked: Cleanliness, room comfort, communication
Great stay.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing service
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

E

Liked: Cleanliness, room comfort, communication
Great view and area
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Henrietta

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this place
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Christopher John

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff is next level tgey go above and beyond for you friendly courteous clean just an all iver amazing place
Stayed 10 nights in Aug 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fantastic accommodation, will be back for sure!!!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, room comfort, communication
Always a good stay
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 2 nights in Mar 2024
Verified

6/10 Okay

Verified traveller

Good location with nearby shopping facilities and friendly staff
Stayed 1 night in Sep 2018
Verified

8/10 Good

maria

Liked: Amenities, communication
We could walk to the mall that had great eating options and great shopping.
Stayed 2 nights in Jan 2025
Verified

2/10 Terrible

Ryan

Disliked: Cleanliness, amenities
The staff were very friendly and helpful. However, the apartment itself was well below an acceptable standard. The towels were extremely worn, there was no hand soap provided in the bathroom, and the overall cleanliness of the apartment was very poor. Given the condition, the apartment was not worth the price charged.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort, communication

Worth it!

A comfortable stay, friendly and helpful staff, lovely amenities. Very well located. Furniture showing signs of wear. I would stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Taneisha

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is centrally located and has everything for your convenience.
Stayed 7 nights in Feb 2025
Verified

4/10 Poor

Dolapo

Disliked: Cleanliness, amenities, property conditions & facilities
To parking access in and out from 11pm till 6am. Dirty apartment blinds, dirty shower corners. Black spots all over. Very disappointing
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dip Tour

Liked: Cleanliness, property conditions & facilities, communication
Highly secured and walkable distance to essentials things.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Stuart

Liked: Cleanliness, room comfort, communication

Great Place to Stay

Fantastic place to stay. Staff were friendly and efficient, room was awesome and entire facility was top quality. Spa in building was amazing.
Stayed 11 nights in Jun 2021
Verified

10/10 Excellent

RSB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Accommodation

The best accommodation stayed in for a long time
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was wonderful.
Stayed 7 nights in Feb 2019
Verified

10/10 Excellent

Elisabeth

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our stay was perfect! Very friendly people, very clean and a super location! We will come back again!
Stayed 13 nights in Feb 2024
Verified

6/10 Okay

Emmanuel

Disliked: Communication
OK!
Stayed 6 nights in Sep 2025
Verified

6/10 Okay

Chandru

Disliked: Room comfort
Not sure why they no longer provide bottles of water. Also no shower gel. Very disappointing!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

D

Liked: Cleanliness, room comfort, communication

Awesome home away from home

We really enjoyed our stay felt like home away from home. The service was amazing from the reception to the cleaning staff. We will definitely come back again.
Stayed 6 nights in Sep 2023
Verified

4/10 Poor

Naseema

Disliked: Cleanliness, room comfort
No water provided as advertised Bad carpet stains. Carpet worn out Only hand soap for toiletries Washing machine had terrible odor Mirror panels broken ETC
Stayed 1 night in Nov 2025