The house is truly spectacular! Amazing views, clean, incredible location. The house/owners deserve a 5 star review! However, the house is managed by a property management company (there will be some extra fees if you book) and we had an issue which was never addressed. We had 5 adults and I had emailed the company upon booking and asked if there was a door on the office/futon room. A simple reply "yes, there is". Upon arriving - no, there isn't. We immediately went to the hardware store & purchased a curtain rod & curtain. Not ideal, but somewhat a solution for needed privacy. I texted the PM Company - no reply. Upon leaving I texted them that I had left the rod & curtain in the garage for future renters - no reply. After our stay I emailed them and explained that I would rather not give less than a 5 star review for the house (which is what it deserved), but that I would have really appreciated a response, a reimbursement, or some acknowledgment of their error. No reply. And that was over a week ago. At this point I see no other action than to leave a less than perfect review. The house, though, is perfect.