Meliá Caracas

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Dates

July 2025

August 2025

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Overview
Rooms
Location
Policies

Good

Popular amenities

Hot tub
Bar
Parking available
Pool
Spa
Gym

Explore the area

Ave Casanova Calle El Recreo, Caracas, Capital District, 1050

Centro Comercial Ciudad Tamanaco
‪3 min drive‬
Sambil Caracas Commercial Center
‪4 min drive‬
Plaza los Palos Grandes
‪7 min drive‬
Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
‪26 min drive‬

Room options

1 bedroom, premium bedding, minibar, in-room safe

The Level Deluxe Room

37 sq m
Sleeps 2
1 King Bed

Apartment, 2 Bedrooms

85 sq m
Sleeps 3
1 King Bed and 1 Queen Bed

The Level Grand Suite

85 sq m
Sleeps 2
1 King Bed and 4 Single Beds

Apartment, 3 Bedrooms

106 sq m
Sleeps 4
1 King Bed and 2 Queen Beds

Presidential Suite

370 sq m
Sleeps 2
1 King Bed

Classic Room

35 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

Supreme Room

25 sq m
Sleeps 2
1 King Bed OR 2 Single Beds

The Level, Junior Suite

67 sq m
Sleeps 2
1 King Bed

Apartment, 1 Bedroom

65 sq m
Sleeps 2
1 King Bed

Similar properties

Pool
Spa
Pet-friendly
Free WiFi

for 1 room

includes taxes & fees

31 Jul - 1 Aug

About this property

Meliá Caracas

Luxury hotel connected to a shopping centre in Caracas with a sauna

Along with an indoor pool, this hotel has an outdoor pool and a restaurant. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a health club, a bar/lounge and a snack bar/deli are on-site.

Meliá Caracas offers 428 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 32-inch plasma televisions come with premium cable channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, an outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Our customers tell us that they enjoy the room service at Meliá Caracas. During your stay, you'll be connected to a shopping centre and just a quick walk from Centro Comercial El Recreo. Free WiFi in public areas, a free manager's reception and an indoor pool are available.

Free Wi-Fi (speed: 25+ Mbps) and wired Internet in some public areas
Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
Breakfast served daily for a fee
WiFi for a fee
Self-parking available for a fee
Take a swim in the indoor and outdoor pools or soak in the hot tub
Services include babysitting, dry cleaning/laundry and a concierge
On-site recreation includes a gym and a sauna
Steps from Centro Comercial El Recreo and 11 minutes on foot from Central University of Venezuela
Airport shuttle service available for a fee

Meliá Caracas offers its guests a seasonal outdoor pool, a kids' pool, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

A business centre, meeting rooms, and limo/town car service are available. A hot tub, a sauna, and spa services are also featured at the luxury Meliá Caracas. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Caracas hotel.

The hotel hosts a free manager's reception daily.

Mediterraneo – This restaurant only serves lunch.

Prosciutto – This restaurant only serves lunch.

LAlbufera – This restaurant only serves dinner.

Sumire – This restaurant only serves dinner.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: WiFi (USD 2 per day)
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi and wired internet

Parking and transport

24-hour return airport shuttle (surcharge)
Limo/town car service
Parking on site (USD 10 per day; includes in/out privileges)

Food and drink

Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: USD 20 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli

Restaurants on site

LAlbufera
Mediterraneo
Prosciutto
Sumire

Things to do

Children's pool
Health club
Hot tub
Indoor pool
Outdoor pool
Sauna
Shopping

Family friendly

Babysitting
Children's pool
Indoor pool
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Turndown service

Business services

Business centre
Meeting rooms

Outdoors

Terrace

Spa

Massage
Spa services

Accessibility

Lift

18 floors
Banquet hall
Built in 1987
Designated smoking areas (fines apply)
Eco-friendly cleaning products used
Traditional architecture

Room amenities

Bedroom

Premium bedding

Bathroom

Bathtub or shower
Deep soaking bathtub or rainfall showerhead
Free toiletries
Hair dryer
Towels provided

Entertainment

32-inch plasma TV with premium cable channels

Food and drink

24-hour room service
Minibar

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for local cuisine breakfast: from approximately USD 20 per person
Fee for in-room wireless Internet: USD 2 per day (rates may vary)
Fee for in-room wired Internet: USD 1 per night (rates may vary)
Self-parking fee: USD 10 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards

This property uses eco-friendly cleaning products

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

The seasonal pool will open in January and close in December.
Pool access available from 9 AM to 6 PM
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caracas Gran Melia

Gran Melia Caracas

Gran Melia Hotel Caracas

Gran Melia Caracas Hotel

Gran Melia Caracas

Meliá Caracas Hotel

Meliá Caracas Caracas

Meliá Caracas Hotel Caracas

Meliá Caracas Reviews

7.0

Good

7.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Property conditions & facilities

8/10 Good

Sarah, Austria

27 Jul 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Middle of the city, walking distance to shopping mile, not far from Sambil, wonderful jacuzzi bathtube in rooms

Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

9 Jul 2018

Disliked: Property conditions & facilities

I got poisoned by their food. They wanted me to pay myself for a doctor after been intoxicated with Hotel’s food. The hotel offers rotten food. You should not promote this hotel.

Stayed 2 nights in Jul 2018

10/10 Excellent

Verified traveller

17 Feb 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great atmosphere with a very helpful and friendly staff. The fixed issues very quick and were very polite. The hotel’s cleanliness was marvelous and the room service was outstanding. Very happy to have stayed there.

Stayed 5 nights in Feb 2018

2/10 Terrible

Luis, Atlanta - USA

3 Apr 2016

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was unbelievable out dated. The room smelled like a closet that hasn't been open in 10 years. The most disturbing part was the military presence treating the guess really bad. Not a pleasant experience at all. I will never stay at this hotel again.

8/10 Good

Karling, San Francisco , CA US

14 Jan 2016

Liked: Cleanliness, staff & service, room comfort

Beautiful hotel.

Nice and comfortable room. Friendly, professional and helpful front desk staff.

8/10 Good

Ivan, Oklahoma

4 Jul 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Old 5 start hotel.

The hotels has a great feeling as you walk in. This is an old 5 star hotel so the rooms are outdated. Front desk not the friendliest but I would give them 4 stars. I ordered room service (24 hrs) and I found out that since I didn't leave any card number when I checked in (I wasn't asked for one) I had to go to the lobby and pay there first. They are attached to a mall so location is very convenient.

8/10 Good

Verified traveller

30 Jun 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

They was warm and very welcome to me at they hotel

2/10 Terrible

Verified traveller

26 Nov 2012

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Mike Griffiths

20 Apr 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

it was a lovely clean hotel, and the best bearkfast i have ever had in a hotel the location was not so good, but with the hotels taxies i was eay to get around

6/10 Okay

Verified traveller

20 Feb 2012

Liked: Room comfort

Disliked: Property conditions & facilities

5 Star Hotel in Deterioration

There is clearly no investment going into this hotel so it is slowly deteriorating--spots on the carpets, broken handles, etc. The neighborhood surrounding the hotel is bad so you can't walk around. The pool is very nice, though, so for a weekend it's a pleasant place to be. Hotel staff is well intentioned if not all that competent. Food at the hotel is pretty good though pricey.

6/10 Okay

Verified traveller

7 Nov 2011

Liked: Room comfort

Used to be a "Gran" Hotel

Although I had not been to Venezuela over the last 7 years, I have traveled there dozens of times since the early ’80’s This hotel is located in the Sabana Grande sector of Caracas, which is reputed to be not one of the safest. However, the security detail at the hotel is visibly very good. I understand that some foreign dignitaries stay there for its reputed security. It is located adjacent to the El Recreo Shopping Center, which opens at 10:00 am and has a food court on the upper level with many fast food options. Upon arrival in my room, there were no towels in the bathroom. I had the impression that the room had not been completely made up before assigning it to me. This impression was further justified by the unclean state of the glass surface on the room’s desk. There is an older style, smallish security vault in the room, which had been left locked. After making two phone calls and waiting over 1.5 hours to have it opened, the new magnetic key provided to use for the safe did not work after the first use. Likewise, the magnetic entry key for the room door became demagnetized twice during my stay. The room has older, matted carpets, and its doors show evidence of multiple coats of varnish to what once were stylish, quality wood doors on its closets. The prices of food at the hotel are extremely high and its quality is OK at best. However, what was most surprising and unimpressive about this hotel to me, is that some of the staff have an “indifferent” attitude towards customer satisfaction that is reminiscent of old Soviet Era style of commitment to service. There seems to be a pervasive callousness that is uncharacteristic of the warm and friendly nature of the Venezuelan people that I know. In speaking with locals and in conversations with several taxi drivers over the course of my three-day stay at the Melia, the reasons for this general state of things became evident. The law now prohibits the firing of any employees, which virtually guarantees that there will be little incentive for employees to go out of their way to provide excellent service. People are struggling make ends meet, as inflation is sky high (one of the highest rates of any country in the world). It is clear that the environment will preclude foreign investment, which most probably explains the reason for the apparent state of dilapidation of this and perhaps many other hotels in the area.

6/10 Okay

Joaner

1 Nov 2011

Liked: Room comfort

Good Hotel but Expensive

Ok, clean and confortable, expensive for what it is. The only reason I took it was because it is close to everything.

4/10 Poor

Thomas H., Brazil

31 Oct 2011

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, very bad location, avoid it

The room was stinking, very dodgy place, avoid

6/10 Okay

Verified traveller

23 Sept 2011

2/10 Terrible

German, Mexico City

15 Sept 2010

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please try to avoid this hotel !!

Close to horrible. The hotel is old and seems to have very poor maintenance. Actually it looked like in some decades they did their last maintenance investment. Dirty carpets, room not clean at all, etc. On the other hand the service is very porr as well. Many employees at the front desk doing nothing. Approaching the front desk with a small inquiry could mean at least half an hour betwenn waiting time and talking to these people.... First evening when taking a shower I noted there were no towells available so I had to take the little ones (hand washer). I complained and it took almost a full day to receive 2 towells. The second day the towels at the hand washer were "gone".... Summarizing I will try to avoid this hotel in the future as it is not cheap at att and for me it's cost-benefit relation is extremely poor.

8/10 Good

A. Robert Lauer

23 Aug 2010

Liked: Cleanliness, room comfort

Ridiculous meal prices

The hotel is luxurious and the facilities comfortable. It was also half a block from the new El Recreo shopping center (which has numerous, excellent, and inexpensive restaurants, multiple shops, several movie theaters, and a money exchange center) and two blocks away from the Sabana Grande metro station. The bathroom had a jacuzzi, which was a big plus. The only thing that would have made the room perfect would have been a coffeemaker, which is something other less luxurious hotels have. Also, the staff was overworked or limited. My room was consistently cleaned around 4:30 PM every day. I also waited a good hour before the bellboy brought my luggage. No bellboy was available when I left the hotel. All were friendly, though.

8/10 Good

Caracas

30 May 2010

Liked: Staff & service

Caracas

the Hotel is very good but far from the down town, the rooms are clean and has very good pool

10/10 Excellent

Verified traveller

24 May 2010

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Kurt, Geneva/Switzerland

22 Jul 2009

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

too shiny

apart from location in town: good

4/10 Poor

Verified traveller

16 Jul 2009

Disliked: Property conditions & facilities, room comfort

Needs major improvement

Almost 30 min in line to check in, key did not work in spite of several trips back to reception, no hot water available, room needs to be freshened up, way too much money for what's provided.

8/10 Good

Sean, Atlanta, GA

10 Jul 2009

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT HOTEL; WISH IT COULD BE MOVED TO A BETTER AREA

Loved the breakfast buffet. Hotel staff are friendly and helpful. The large swiming pool and fully equipped fitness center and sauna are nice also. It's not a safe area for walking at night however. If you need to get out of your room and walk around, go to the Centro Recreo Shopping Mall next door.

8/10 Good

Guillermo, Caracas

21 Oct 2018

Liked: Cleanliness, property conditions & facilities, room comfort

Todo bien, buenas instalaciones estamos contentos de venir

Stayed 1 night in Oct 2018

6/10 Okay

Gerardo

12 Oct 2018

Liked: Cleanliness, room comfort

Disliked: Staff & service

servicio de restaurant excesivamente cara a lo que ofrece como comida

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

4 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar bien cuidado en el centro de la capital, buena experiencia

Stayed 1 night in Sep 2018

10/10 Excellent

Blanca

28 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo el tema del desayuno , no es tipo buffet

Muy buen excelente servicio Solo el desayuno está muy limitado

Stayed 3 nights in Sep 2018

Meliá Caracas

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Photo gallery for Meliá Caracas

Reviews

Popular amenities

Explore the area

Room options

View all photos for The Level Deluxe Room

The Level Deluxe Room

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

View all photos for The Level Grand Suite

The Level Grand Suite

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms

View all photos for Presidential Suite

Presidential Suite

View all photos for Classic Room

Classic Room

View all photos for Supreme Room

Supreme Room

View all photos for The Level, Junior Suite

The Level, Junior Suite

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

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About this property

Meliá Caracas

Languages

Property amenities

Internet

Parking and transport

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Spa

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Payment types at the property

Important information

Optional extras

You need to know

We should mention

Property is also known as

Meliá Caracas Reviews

Reviews

Good

7.6/10

6.8/10

7.0/10

Reviews

8/10 Good

Sarah, Austria

Sarah

2/10 Terrible

Verified traveller

Verified traveller

10/10 Excellent

Verified traveller

Verified traveller