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Holiday Inn Carbondale-Conference Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Carbondale-Conference Center by IHG

Exterior
Lobby
Point of interest
Breakfast meal
Breakfast meal

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2300 Reed Station Parkway, Carbondale, IL, 62901
  • Place, Southern Illinois Healthcare
    ‪3 min drive‬
  • Place, John A. Logan College
    ‪5 min drive‬
  • Place, Southern Illinois University
    ‪6 min drive‬
  • Airport, Marion, IL (MWA-Williamson County Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Mobility Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Carbondale-Conference Center by IHG

Hotel with free parking, in the vicinity of Southern Illinois University
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site. Housekeeping is available on request.
Holiday Inn Carbondale-Conference Center by IHG offers 100 accommodations with a safe and free newspapers. A pillow menu is available. 55-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided.

This Carbondale hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Carbondale-Conference Center by IHG. During your stay, you'll be close to Memorial Hospital of Carbondale. Features include free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 6 minutes by car from Southern Illinois University and 6 minutes from Memorial Hospital of Carbondale
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Carbondale-Conference Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Carbondale-Conference Center by IHG. Free self parking is available.

This 3-star Carbondale hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per stay, plus a deposit of USD 25 per stay
  • Maximum 2 (weight limit: 35 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carbondale Holiday Inn
Holiday Inn Carbondale
Holiday Inn Hotel Carbondale
Holiday Inn Carbondale Hotel Carbondale
Holiday Inn Carbondale Hotel
Holiday Inn Carbondale Carbondale
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale Conference Center
Holiday Inn Carbondale-Conference Center by IHG Hotel
Holiday Inn Carbondale Conference Center an IHG Hotel
Holiday Inn Carbondale-Conference Center by IHG Carbondale
Holiday Inn Carbondale-Conference Center by IHG Hotel Carbondale

Holiday Inn Carbondale-Conference Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 363 out of 650 reviews
Rating 8 - Good. 187 out of 650 reviews
Rating 6 - Okay. 61 out of 650 reviews
Rating 4 - Poor. 22 out of 650 reviews
Rating 2 - Terrible. 17 out of 650 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room with up-to-date amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Karyn

Stayed 1 night in Oct 2025

6/10 Okay

Alexis

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, clean rooms, awesome beds and pillows!
Stayed 3 nights in Oct 2025

10/10 Excellent

Rashon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great , friendly, and comfortable
Stayed 2 nights in Oct 2025

10/10 Excellent

BRENDA

Room has recently been updated.. had my 5 lb dog.. only charged $25.. another hotel wanted $75..
Stayed 1 night in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and very nice ataff
Stayed 1 night in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Justin

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Sep 2025

8/10 Good

Jodi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower wasn't great and the Internet connection sucked.
Stayed 1 night in Sep 2025

10/10 Excellent

Jolene

Stayed 2 nights in Sep 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Deborah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Nice Staff, but no TV service -disappointing

Our stay was fine overall—nothing fancy, no frills. The property is currently under construction, but the staff was very nice and accommodating, which I truly appreciated. The main reason for my low rating is the TV service. During our stay, the television went out completely, and we weren’t able to watch anything in the room. In 2025, this feels pretty unacceptable. At the very least, the hotel should have offered a credit or some type of compensation to guests, since this wasn’t an isolated issue but something that affected everyone due to the service outage. While the staff did a good job, the lack of such a basic amenity really overshadowed the experience.
Stayed 1 night in Aug 2025

8/10 Good

Cindy

Stayed 1 night in Aug 2025

10/10 Excellent

Denitza

Stayed 1 night in Aug 2025

10/10 Excellent

Chaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Bonnie

Stayed 2 nights in Aug 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

6/10 Okay

Polly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is under renovations in the breakfast area. No hot breakfast until renovations are completed. Booked a king room and got 2 queens. People next to us were very loud all night. Otherwise it was a nice clean and comfortable room
Stayed 3 nights in Aug 2025

10/10 Excellent

Thomas

Stayed 1 night in May 2025

10/10 Excellent

John

Travelled with family

A great place to stay.

The room was awesome. The service was excellent.
Stayed 1 night in Aug 2025

8/10 Good

Sue

Travelled with partner
The room we reserved was very large. The pool was nice. The breakfast was only prepackaged food. One day our bed was not made which was annoying since I even told the housekeeper that we were leaving and she could do our room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Chaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025