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ibis Budget Carcassonne-La Cité

2-star property
211 Avenue du General Leclerc, Carcassonne, 044 511 21 42
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3.8 out of 5
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See all 6 ebookers Reviews

"All good, kind and very friendly Reception staff, very well placed, cleaness perfect " More

By a verified traveller on Tue 08 Nov 2016

Points Of Interest

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Triple Room, Multiple Beds

Bed Count 1 Full Bed Maximum Occupancy 3 Max
CHF 46* Per night/room 10 Jun - 11 Jun

Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at ibis Budget Carcassonne-La Cité, you're just a quick walk from Basilica of Saint-Nazaire. Enjoy features like free WiFi in public areas and free self-parking, plus breakfast (surcharge).

  • Free WiFi
  • Free self-parking
  • Continental breakfast served daily for a fee
  • Amenities include free newspapers in reception, multilingual staff and a lift
  • Within a 15-minute walk of Basilica of Saint-Nazaire and Le Musee de la Torture de Carcassone
  • Pets welcome for a fee (restrictions apply)

ibis Budget Carcassonne-La Cité ratings based on 6 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for ibis Budget Carcassonne-La Cité

Everyone (5) Family (1)
4 out of 5

Posted by on 15 Nov 2019

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Comment from Hotel Management

18 Nov 2019 by Romain

Dear Customer ! Thanks for the feedback :) Best regards

5 out of 5

Quality/ price, place is the best

Pros: all
Cons: Place
All good, kind and very friendly Reception staff, very well placed, cleaness perfect

Posted by on 8 Nov 2016

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Comment from Hotel Management

1 Dec 2016 by Romain

Cher client, Merci pour ces encouragements et votre retour positif suite à votre séjour. Au plaisir de vous accueillir à nouveau dans notre Ibis Budget Carcassonne La Cité, Romain

3 out of 5

Posted by on 31 Aug 2019

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Comment from Hotel Management

2 Sep 2019 by Romain

Cher client, Nous avons bien pris connaissance de votre note laissée sur Expedia. Bien cordialement

4 out of 5
Rapport qualité prix plus que correct. Proximité immédiate de la cité

Posted by on 12 May 2019

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Comment from Hotel Management

14 May 2019 by Romain

Cher client, Merci pour votre retour, notamment sur l'emplacement idéal de notre Ibis Budget Carcassonne La Cité ou encore sur le rapport qualité-prix proposé par l'hôtel. A très bientôt à Carcassonne, Bien cordialement,

3 out of 5
unkompliziert, sauber, günstig, schwierige Bewertungsvorgaben

Posted by on 26 Apr 2019

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Comment from Hotel Management

3 May 2019 by Romain

Cher client, Merci pour votre avis qui fait suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. Vous avez apprécié le rapport qualité-prix et la propreté générale des lieux. A très bientôt à Carcassonne, Bien cordialement

4 out of 5
Très bon accueil, chambre spacieuse avec quelques petits défauts en particulier l'isolation phonique pas au top. Ceci dit, très bon rapport qualité prix.

Posted by on 14 Dec 2018

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Comment from Hotel Management

20 Dec 2018 by Romain

Cher client, Merci pour votre retour qui fait suite à votre séjour dans notre Ibis Budget Carcassonne La Cité. Le rapport qualité-prix, l'accueil ou la superficie des chambres sont des points qui ont particulièrement retenu votre attention. Quant à l'isolation phonique, nous avons bien transmis votre remarque à notre service technique. Bien cordialement

About the ibis Budget Carcassonne-La Cité

Location 211 Avenue du General Leclerc, Carcassonne, 11000

Property Features

As a guest of ibis Budget Carcassonne-La Cité, you'll find a terrace, a vending machine, and multilingual staff. WiFi is free in public spaces. Ibis Budget Carcassonne-La Cité also features complimentary newspapers in the lobby, a television in common area, and a lift. Self parking is free. This Carcassonne hotel is smoke free.

  • 75 guestrooms or units
  • 4 levels
  • Built in 2001
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Carcassonne Station (2.8 km / 1.7 mi)
  • Parking: Free self parking

Room Amenities

Ibis Budget Carcassonne-La Cité offers 75 air-conditioned accommodations, with free toiletries. LCD televisions are featured in guestrooms. Bathrooms include a shower. This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include offices and desks. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • LCD television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Toiletries (free)
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:00 AM to 10:30 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 7:30-10:30 AM and 5-9 PM on Saturday, Sunday, and public holidays.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 5 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7.90 for adults and from EUR 3.95 for children
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Budget Carcassonne-La Cité Hotel
  • ibis Budget Cité Hotel
  • ibis Budget Cité
  • Ibis Budget Carcassonne Cite
  • ibis Budget Carcassonne-La Cité Hotel
  • ibis Budget Carcassonne-La Cité Carcassonne
  • ibis Budget Carcassonne-La Cité Hotel Carcassonne

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.