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Copthorne Hotel Cardiff-Caerdydd

4.0 star property

Choose dates to view prices

Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Breakfast, lunch, dinner served; international cuisine
Exterior
In-room safe, laptop workspace, iron/ironing board
Lobby
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, St. Fagans National Museum of History
    ‪5 min drive‬
  • Place, Cardiff City Stadium
    ‪5 min drive‬
  • Place, Cardiff Bay
    ‪7 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(28 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, laptop workspace, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(12 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Superior Double Room, Lakeside

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room, Lakeside

Superior Twin Room, Lakeside | In-room safe, laptop workspace, iron/ironing board

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Double Room, Lakeside

Standard Double Room, Lakeside | In-room safe, laptop workspace, iron/ironing board

Standard Double Room, Lakeside

8.0 out of 10
Very good
(4 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, laptop workspace, iron/ironing board

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, Lakeside

Junior Suite, Lakeside | Lake view

Junior Suite, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Standard Double Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior Lake Side Double Room

In-room safe, laptop workspace, iron/ironing board

Superior Lake Side Double Room

  • Sleeps 2

View all photos for Superior Lake Side Twin Room

In-room safe, laptop workspace, iron/ironing board

Superior Lake Side Twin Room

  • Sleeps 2

View all photos for Standard Lake Side Double Room

In-room safe, laptop workspace, iron/ironing board

Standard Lake Side Double Room

  • Sleeps 2

View all photos for Standard Lake Side Twin Room

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Lake Side Twin Room

  • Sleeps 2

View all photos for Junior Suite

In-room safe, laptop workspace, iron/ironing board

Junior Suite

  • Sleeps 3

Lake Side Junior Suite

  • Sleeps 3

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About this property

Copthorne Hotel Cardiff-Caerdydd

Lakefront hotel with free parking, in the vicinity of Cardiff City Stadium
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with a safe and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Copthorne Hotel Cardiff-Caerdydd, you'll be close to Cardiff City Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Raglans Restaurant, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Just a 5-minute drive from Cardiff City Stadium and 8 minutes from Principality Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Copthorne Hotel Cardiff-Caerdydd. Self parking is free.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Raglans Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Bar and Lounge – This bar specialises in international cuisine and only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus a one-off GBP 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 1005 reviews
Rating 8 - Good. 393 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 44 out of 1005 reviews
Rating 2 - Terrible. 33 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Minhui

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Welcome from the receptionist was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Jasmine Rose

Stayed 1 night in Nov 2025

10/10 Excellent

Warren

Business traveller
Liked: Cleanliness, staff & service, amenities
The whole place is good,friendly staff, nice rooms,the breakfast is outstanding.
Stayed 1 night in Oct 2025

10/10 Excellent

Jill and Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very pleasant and helpful.The room was comfortable, warm aand clean. The dining room was lovely and the food was excellent. The view of the lake and the swan with her cygnets was a treat! It's location was great for shopping. Thank you.
Stayed 3 nights in Oct 2025

8/10 Good

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Denise

Stayed 1 night in Oct 2025

10/10 Excellent

Nicki

Stayed 1 night in Oct 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fitness suite and pool closed. advised of this only after booking. couple of rough bits like bath panel needed replacement. otherwise bed was comfortable, room was clean. too few teabags. good breakfast.
Stayed 1 night in Oct 2025

2/10 Terrible

Jasmine Rose

Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Tracy

Business traveller

Little information given on check in

All in all, it was just an average stay on a business trip. Upon check in I was asked if I would like to add breakfast on my booking which I didnt at the time but wasnt told what time breakfast was. I decided to go for breakfast the following morning but took a guess on the time as no information in the room as the times for breakfast or dinner. In fact no information booklet at all in the room There were on the bed when I arrived in the room the cards you hook on the door which you use for do not distrurb which is what I thought they were so put them on the side and left them there. When I got back to my room after being at work all day, my room had not been serviced and a card pushed through my door to say Id said for my room not to be serviced by house keeping. What the cards are for are to inform housekeeping that you either did or did not want housekeeping to service your room. if you were supposed to do this you should be informed at check in or information in the room to tell you to do this. Never in all the years of staying in a hotel and this is supposed to be a 4 star do you have to let housekeeping know to clean your room or not surely in this day and age it should be an automatic thing, you even get this done in a premier inn, due to my room not being serviced I had to go all the way back down to reception to get some teabags as I didn't have any left. Just a little more information to guests is what is required upon check in
Stayed 2 nights in Oct 2025

10/10 Excellent

Rotimi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very tidy and clean room and spacious,the staff are very friendly and helpful, breakfast and bar are excellent. We love and enjoy our stay and will surely come back
Stayed 3 nights in Oct 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Food

We did not have breakfast, but the lunchtime meal was good
Stayed 1 night in Oct 2025

6/10 Okay

sue

Travelled with family
Liked: Property conditions & facilities, room comfort
Hi it was not made clear where to walk the dogs the entry point.I never knew there was £20 each dog per night to stay.The beds super comfy Breakfast lovely Bedroom freezing so spent 40 pound on blankets as i had my 85 year old mum with me The most disappointing for me leisure club swimming pool was completely shut for a long while apparently Wanting to relax at night in our room There was no room service However it was advertised as available so was the leisure club These things did ruin our stay I would return but the things promised would have to be available I would like a refund Thankyou
Stayed 2 nights in Oct 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very friendly good service excellent food at the bar
Stayed 1 night in Oct 2025

10/10 Excellent

Courtney

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking and was very lucky to have a lakeside view double room which I must say the view. Checked in and was welcomed by two lovely young ladies on the desk who were amazing! Rooms are lovely, smart tv’s and perfect space. We were having issues with the TV and WiFi connection, immediately sorted by the manager who kindly changed our room to solve this issue. So grateful and was an amazing stay! We will definitely be back, so relaxing and a lovely walk around the lake. Online pictures / bookings sites do not do this place justice it’s definitely worth the money and a beautiful hotel! Thank you again!!
Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jack

Stayed 4 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Stayed 4 nights in Sep 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine Rose

Stayed 1 night in Oct 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception staff were outstanding. They went to great lengths to ensure our rooms were close to each other. All the staff were really kind and friendly and took great care of us. The hotel is looking good! Breakfast was fresh and delicious with loads of choices. We will definitely stay again! Thank you all v much.
Stayed 1 night in Oct 2025

10/10 Excellent

Jasmine Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing friendly staff
Stayed 1 night in Sep 2025