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Four Points Flex by Sheraton Cardiff

3.0 star property

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Photo gallery for Four Points Flex by Sheraton Cardiff

Daily buffet breakfast (GBP 13.95 per person)
Lounge
Exterior detail
Family Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
Station Approach, Saunders Road, Cardiff, Wales, CF10 1RH
  • Place, Utilita Arena Cardiff
    ‪7 min walk‬
  • Place, Cardiff Castle
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Efficient Bunk

Efficient Bunk | Desk, laptop workspace, blackout curtains, iron/ironing board

Efficient Bunk

8.6 out of 10
Excellent
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds

Family Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Room, 2 Single Beds

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Single Beds

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Exterior
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4.2 out of 5, Very good, 1,003 reviews
The price is CHF 58
includes taxes & fees
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About this property

Four Points Flex by Sheraton Cardiff

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
Four Points Flex by Sheraton Cardiff offers 95 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Our customers tell us they can't get enough of Four Points Flex by Sheraton Cardiff's great location. During your stay, you're just a quick walk from Principality Stadium. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a lift
  • Guests have good things to say about the accommodation for the comfy beds and overall comfort
  • Within a 15-minute walk of Principality Stadium and Cardiff Castle
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at Four Points Flex by Sheraton Cardiff. A complete renovation of Four Points Flex by Sheraton Cardiff was completed in March 2025.

This 3-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.
Four Points Flex by Sheraton Cardiff has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.95 for adults and GBP 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Renovated entire property - March 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 13.95 for adults and from GBP 7.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff Hotel Sleeperz
Cardiff Sleeperz
Cardiff Sleeperz Hotel
Hotel Sleeperz
Sleeperz
Sleeperz Cardiff
Sleeperz Cardiff Hotel
Sleeperz Hotel
Sleeperz Hotel Cardiff
Sleeperz Hotel Cardiff Wales
Sleeperz Hotel Cardiff Wales
Sleeperz Hotel Cardiff
Four Points Flex by Sheraton Cardiff Hotel
Four Points Flex by Sheraton Cardiff Cardiff

Four Points Flex by Sheraton Cardiff Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1088 reviews
Rating 8 - Good. 302 out of 1088 reviews
Rating 6 - Okay. 104 out of 1088 reviews
Rating 4 - Poor. 46 out of 1088 reviews
Rating 2 - Terrible. 24 out of 1088 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, lovely clean and modern looking. Lovely friendly lady checked us in Saturday. Will definitely book again
Stayed 1 night in Dec 2025

10/10 Excellent

marisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean comfortable kind staff great location
Stayed 1 night in Nov 2025

8/10 Good

Mandy

Liked: Room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service
Staff were excellent from arrival , in the evening and at breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Kelli

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for the train station and main City Centre. The room was nice. Would stay here again! You don’t hear the trains passing by.
Stayed 2 nights in Dec 2025

4/10 Poor

Lee

Disliked: Property conditions & facilities
Room (double) was very small, particularly the bathroom. A larger person woul
Stayed 1 night in Dec 2025

10/10 Excellent

Lorna

Stayed 2 nights in Dec 2025

10/10 Excellent

Suzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t fault the Four Point Flex hotel , friendly staff on arrival, helpful, clean room . Great for being near shops , sightseeing, out with friends & Family .
Stayed 1 night in Dec 2025

8/10 Good

David

Reception, especially the night reception guy, efficient and friendly. No problems with the room. Good breakfast.
Stayed 1 night in Dec 2025

8/10 Good

Ibrahim Kunju, Dubai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was good
Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Just what was needed. Great location. Easy check in. Room spotless.
Stayed 1 night in Oct 2025

8/10 Good

Lisa

Stayed 1 night in Dec 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Clean room , good shower good size
Stayed 1 night in Dec 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Excellent location & facilities in the room.
Stayed 1 night in Dec 2025

8/10 Good

Poppy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very helpful. Small but functional room and convenient location
Stayed 1 night in Dec 2025

8/10 Good

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Toni

Travelled with family
Liked: Cleanliness, staff & service
Spotless and very modern and a quick check in and very polite staff members
Stayed 1 night in Dec 2025

8/10 Good

Skye

Stayed 2 nights in Dec 2025

8/10 Good

Jackie

Liked: Cleanliness, staff & service, amenities
Clean, comfortable and well located hotel. Staff were friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Staff were good, room was spotless, location amazing but the room was tiny
Stayed 1 night in Nov 2025

10/10 Excellent

Joy

Travelled with group
We go every year and love it there everyone is so helpful
Stayed 1 night in Nov 2025

8/10 Good

Will

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff very helpful and welcoming. Small but functional double room, though the bathroom was very close to the bed, separated only by an opaque sliding door… could suit some interests I guess.
Stayed 1 night in Dec 2025

2/10 Terrible

Christine Iris

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The hotel staff were fantastic and tried their best to sort out Expedia’s mess. I booked a room with Austin Suites in October 2024 and this was cancelled in April 2025. After a lengthy discussion on telephone with Expedia I was rebooked into Four Points into a twin room. At no point was it mentioned to me that that meant bunk beds. I am slightly disabled and my daughter who is 47 was also in a very difficult position to climb up onto the top bunk. As Cardiff was extremely busy on Saturday 29 November 2025 it was impossible to move immediately and when trying to get down from the bunk my daughter fell and hurt her back. We booked out on Sunday morning and moved to another hotel at our extra cost. At no point was I offered a refund on the less cost of the Four Points from the Austin Suites and was told at the hotel the cost of the night would have been just £70. I paid I believe over €260 for the 2 nights. I expect a full refund immediately. Thank you
Stayed 2 nights in Nov 2025

8/10 Good

RAYMOND

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 3 nights in Nov 2025

8/10 Good

Norma, Mississauga

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff. It is located next to Cardiff Central train station. It is walkable to a lot of tourist spots like, Cardiff Castle, Christmas Market, Cardiff Market, St. David’s Shopping Mall and St. John the Baptist Church to name a few.
Stayed 2 nights in Nov 2025