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Hilton Cardiff

4.5 star property

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Photo gallery for Hilton Cardiff

Lunch and dinner served, local cuisine
Indoor pool, open 7:00 AM to 8:00 PM, lifeguards on site
Presidential Suite | Living area | Flat-screen TV
View from room
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning

Explore the area

View in a map
Kingsway, Cardiff, Wales, CF10 3HH
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Cardiff University
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area | Flat-screen TV

Executive Suite, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | View from room

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room (Deluxe)

Minibar, in-room safe, desk, laptop workspace

Family Double Room (Deluxe)

8.6 out of 10
Excellent
(23 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Reception
Cardiff Marriott Hotel
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,118 reviews
The price is CHF 68
includes taxes & fees
15 Dec - 16 Dec
Cardiff Marriott Hotel

About this property

Hilton Cardiff

Luxury hotel with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a sauna and Access to hot tub are on-site.
Hilton Cardiff offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.

Children aged under 16 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages and Swedish massages.
Hilton Cardiff's great location gets high marks from our customers. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, an indoor pool and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy local cuisine while dining at Grey Restaurant
  • To-go breakfast served daily for a fee
  • WiFi and wired Internet for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 5-minute walk from St. David's and 6 minutes on foot from Cardiff Castle
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hilton Cardiff, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre, 7 meeting rooms, and coworking spaces. Event space at this hotel measures 3651 square feet (339 square metres) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury Hilton Cardiff.

This 4.5-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7 AM to 10 AM.
Grey Restaurant – This restaurant specialises in local cuisine and serves lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • 24-hour offsite parking (GBP 35 per day); discounts available

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 35.00 per accommodation, per stay
  • Weight limit: 22 lb per pet
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 19.95 per person
  • Fee for in-room wireless Internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired Internet: GBP 15.00 per day (rates may vary)
  • Fee for wired Internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 35 per day(984 ft away; open 24 hours)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day
  • Pool fee: GBP 5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 520 out of 1017 reviews
Rating 8 - Good. 245 out of 1017 reviews
Rating 6 - Okay. 144 out of 1017 reviews
Rating 4 - Poor. 77 out of 1017 reviews
Rating 2 - Terrible. 31 out of 1017 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

toni

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself was clean and spacious with standard decent breakfast. Also the spa area though a bit dated, is lovely with a warm good sized pool and hot tub. The only issue is they need to pay attention to the toilets in the lobby as they are always a proper mess, almost like using public toilets in a park. Also, I would advise everyone to always check the bedding as I found out that there were horrid pee stains on the mattress topper that were hidden by clean sheets! Totally unacceptable. The fact that this is a pet friendly hotel makes it difficult to tell whether the pee stains were from a baby or a pet. This should have been washed and not merely covered with a clean sheet. Other than that, I would wholeheartedly recommend staying here as the location is perfect and the spacious and clean rooms live up to the Hilton name.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alison

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were huge, clean, and updated with everything you need.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

siabhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

6/10 Okay

Gaurav

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a really nice weekend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the executive room on the top floor and it was absolutely incredible. Fantastic huge, super comfortable bed. Gorgeous view of the Cardiff castle. Executive lounge offers snacks/drinks and magazines to read. Before going out in the evening I popped in for hot/cold hors d'oeuvres and a glass of wine. Breakfast is delicious and varied. Pool had perfect refreshing temperature. And there’s great sauna/jacuzzi + separate lift to take you back to your room after the swim. The stay is truly 5/5 and I wholeheartedly recommend it.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 1 night in Aug 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

wayne

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mikala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay!

They gave us an upgraded room at no request upon arrival, two free drinks in the bar as it was my birthday! The room was so lovely, the bed was unbelievably comfortable! The soap etc in the bathroom smelled divine, so much I’m now hunting online to see if we can purchase it! Also the aircon was fantastic!
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Stayed 2 nights in Aug 2025

8/10 Good

Shanneil

Travelled with family
Liked: Amenities
It was clear and modern
Stayed 3 nights in Aug 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room to warm couldn't turn the heating down any lower but did ask for a fan and did supply us with 1
Stayed 1 night in Aug 2025

10/10 Excellent

Svetlozar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to explore city centre.
Stayed 1 night in Aug 2025

4/10 Poor

shahada

Travelled with family
Disliked: Amenities, property conditions & facilities
I stayed at Hilton Cardiff with my family to celebrate a special occasion, but unfortunately, the experience was quite underwhelming. We booked what was described as a double family room, but it was just a standard room with two double beds. There was nothing particularly spacious or family-focused about it. At £265 per night, I expected a much higher standard. The hotel felt tired and clearly in need of investment, especially considering the reputation usually associated with Hilton. The spa was a major letdown. The steam room was out of order during our stay, which we weren’t informed about in advance. The overall facilities felt more like a local leisure centre than a four-star hotel. The changing rooms were small and dated, a tap was broken, the toilets were not clean, and basic toiletries like body wash and lotion were missing. I was told they were waiting on a delivery. I even had to leave the spa to go to the gym reception to ask for basic items. There was a clear lack of attention to detail. I chose Hilton expecting a certain level of comfort and quality, but this hotel did not deliver. What was meant to be a treat for my family ended up being a disappointment. For the price we paid, it simply wasn’t worth it. Expedia you described as luxury, you should check in future
Stayed 1 night in Aug 2025

6/10 Okay

Margaret

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Umar

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Read this before going

Room cost us £167 for one night, we never had any shower gel and TV channels were not working at all. There was no parking for visitors so you have to park at NCP carpark which will cost you £30 for 24hrs. Other than that staff were great, swimming pool, hot tub and jacuzzi were awesome
Stayed 1 night in Jul 2025

8/10 Good

Tamsin

Travelled with family
Liked: Property conditions & facilities, room comfort
Overall the hotel, staff and facilities were excellent. Unfortunately in the room next to us there were children staying in a room without an adult present and they were causing a lot of noise, running around the corridors and in and out of the room slamming the door until late. There was also a dog in the room which was barking and therefore we did not have the best sleep, I didn’t know they allowed dogs to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Deanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreamy pillows!!

I absolutely love this hotel from the moment I walked in to waking up in the morning. Everybody couldn't do enough for you. The breakfasts were outstanding and the beds were fabulous. Not to mention the pillows which were out of this world. I need a set!!!
Stayed 1 night in Jul 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Can't go wrong here!

Great central Cardiff hotel, yet quiet in bedroom where it counts. Breakfast very fresh and tasty. Service great, very friendly staff at all contacts!
Stayed 2 nights in Aug 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay with central location

Stayed 1 night in Aug 2025

2/10 Terrible

Gareth

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were unfortunate enough to have a horrible interaction with a random person who was "on something" whilst using the indoor swimming pool. Somehow, he'd navigated his way from the street, past security, through the swimming pool/spa front desk and directly to the poolside. I had my 6 year old daughter with me and he walked straight up to my face as we were getting out of the pool. It was incredibly intimidating and when i complained the hotel about their lack of care, they offered me £30 discount off the room. Appalling. They also over charged us for dinner by mistake and one of their porters randomly let himself into our room whilst my wife was getting changed to bring us "the shower gel we asked for" that we didn't ask for. The air con was broken in the room on a boiling hot day. Overall, a disaster. Don't stay here with kids as they can't protect their own pool area.
Stayed 1 night in Aug 2025