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Holiday Inn Express Cardiff Bay by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Cardiff Bay by IHG

Terrace/patio
Exterior
Standard Room, 1 King Bed (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board
Bar (on property)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

View in a map
Longueil Close, Cardiff, Wales, CF10 4EE
  • Cardiff Bay
    ‪13 min walk‬
  • Principality Stadium
    ‪2 min drive‬
  • Cardiff Castle
    ‪3 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 King Bed (with Free Hot Breakfast)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Room amenity

Standard Room, 2 Single Beds (with Free Hot Breakfast)

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

7.0 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

7.8 out of 10
Good
(15 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Room amenity

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior entrance

Future Inns Cardiff Bay

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,521 reviews
The price is CHF 72
includes taxes & fees
26 Oct - 27 Oct
Future Inns Cardiff Bay

About this property

Holiday Inn Express Cardiff Bay by IHG

Hotel with free breakfast, near Principality Stadium
A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a business centre.
Holiday Inn Express Cardiff Bay by IHG offers 87 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Cardiff Bay by IHG. During your stay, you'll be within walking distance of Cardiff Bay. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast offered
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • Just a 4-minute drive from Cardiff Bay and a few minutes from Cardiff Castle
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cardiff Bay by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Cardiff hotel.

Guests are served a free buffet breakfast.
Holiday Inn Express Cardiff Bay by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cardiff Bay Holiday Inn Express
Holiday Inn Express Cardiff Bay
Holiday Inn Express Hotel Cardiff Bay
Holiday Inn Cardiff Bay
Holiday Inn Express Cardiff Bay Hotel Cardiff
Holiday Inn Express Cardiff Bay Wales
Holiday Inn Express Cardiff Bay Hotel
Express Cardiff By Ihg Cardiff
Holiday Inn Express Cardiff Bay
Holiday Inn Express Cardiff Bay by IHG Hotel
Holiday Inn Express Cardiff Bay an IHG Hotel
Holiday Inn Express Cardiff Bay by IHG Cardiff
Holiday Inn Express Cardiff Bay by IHG Hotel Cardiff

Holiday Inn Express Cardiff Bay by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 1008 reviews
Rating 8 - Good. 410 out of 1008 reviews
Rating 6 - Okay. 127 out of 1008 reviews
Rating 4 - Poor. 38 out of 1008 reviews
Rating 2 - Terrible. 22 out of 1008 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Emma

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The air con doesn’t work. The room was far too small for 3 people as suggested (2 adults and one child). The surrounding area was not great and wouldn’t recommend for walks even c
Stayed 1 night in May 2025

8/10 Good

Pauline

Stayed 2 nights in Jun 2025

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
An overnight stay, as we were attending a funeral. Room simple but OK, apart from no way to cool the room. Extremely uncomfortable night. Breakfast quite good.
Stayed 1 night in Jun 2025

2/10 Terrible

Saeeda

Im not happy . Hotels.com advertised property as Air conditioning. But there waa no air conditioning. Especially during the night it was too hot. Description should have matched desc. This is mis selling. Another disappointment was that there was no free drinking water available. 3 star hotels have free bottled water. Holiday inn Express always had free car parking. Not a happy experience
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Ok for a night

It was ok for a night. Bed and pillows pretty good. Room was clean. Strange sound all night - suspect the broken lift but not too bad. Breakfast was ok. Staff were polite and friendly
Stayed 1 night in Jun 2025

2/10 Terrible

jack

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mary

Stayed 1 night in Jun 2025

10/10 Excellent

ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From walking through the door, the young man on reception was polite, explained everything and with a smile. The room was clean, tidy and the bed was comfortable. At breakfast the experience continued to be brilliant, the lady explained the way Breakfast was a buffet and where things were. Wonderful view looking out over the wharf. Food was of a high Standard. Room 114.
Stayed 1 night in Jun 2025

8/10 Good

Alec

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Only issue was that the lift was broken
Stayed 2 nights in Jun 2025

8/10 Good

eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Nigel

Business traveller
Liked: Cleanliness
Ok
Stayed 1 night in Jun 2025

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From start to finish - the staff were super helpful and friendly
Stayed 1 night in Jun 2025

8/10 Good

Renan

Stayed 1 night in May 2025

10/10 Excellent

Dariusz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to city centre and Cardiff Bay. Housekeeping doing great work.
Stayed 2 nights in May 2025

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com don’t use this company

Nothing to do with holiday express the hotel looked lovely it was hotels.com that booked us in sent us confirmation and when we turned up they said there was no booking for us and they could only message hotels.com as they didn’t have a phone number for them I have tried emailing hotels.com customer service and had no reply stay away from this company anything goes wrong you can’t get hold of them
Stayed 2 nights in May 2025

6/10 Okay

Lloyd

Liked: Staff & service

Shame

Ok, pafking was first come first serve do not great. Then being charged £10 a day but cant park your car ax no spaces not great. Lift was out of action for whole visit. Air-conditioning didn't work. Location was nice. Breakfast staff and offering was brilliant. For over £200 for 2 nights wont rebook. Shame as i use Holiday Inn frequently with work in the Bath Road site.
Stayed 2 nights in May 2025

10/10 Excellent

Mollie-jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay here Free breakfast included! Staff so kind, couldn’t do enough for you! Room was lovely. Will definitely be returning Beautiful view of the Bay
Stayed 2 nights in May 2025

10/10 Excellent

Adeyemi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Its amazing and enjoyable.
Stayed 1 night in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate and easy walking access to town centre and the bay , defo stay again
Stayed 1 night in May 2025

10/10 Excellent

Graham

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Located between Cardiff Bay and the town centre though a little too far to walk. Very nice building from the outside with a number of parking spaces which get filled up quite quickly. Excellent welcome and reception service from Sakhwat and a delightful ground floor room alongside the river. Great breakfast included. All staff seemed really happy and welcoming. Recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Manish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money
Stayed 1 night in Apr 2025

8/10 Good

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Overall acceptable, but tight rooms for families

The staff were all excellent, friendly and helpful. The hotel was pretty clean all things considered. Slightly concerning about the number of warnings in the car park about keeping cars locked and valuables out of sight, made me think we were in a high crime area. Unfortunately as a family of 4, with 10 and 7 year olds, the rooms were very cramped. Would be fine if it was for 2 people. Beds weren't the best and the pillow was either too thin or the other was hard and lumpy. No sweet spot. Air con / fan system was noisy too. Location was overall good, a one stop shop 2 mins away, 20 mins walk to Cardiff city centre and Cardiff bay areas.
Stayed 2 nights in Apr 2025