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Hotel Indigo Cardiff by IHG

4.0 star property

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Photo gallery for Hotel Indigo Cardiff by IHG

Exterior
Terrace/patio
Exterior
Exterior
Premium bedding, in-room safe, desk, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Room service

Explore the area

View in a map
Dominions Arcade Queen Street, Glamorgan, Cardiff, Wales, CF10 2AR
  • Place, Cardiff Castle
    ‪3 min walk‬
  • Place, St. David's
    ‪3 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | Room amenity

Standard Room, 2 Single Beds

9.8 out of 10
Exceptional
(31 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

10.0 out of 10
Exceptional
(12 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed

9.6 out of 10
Exceptional
(32 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(130 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium bedding, in-room safe, desk, blackout curtains

Premium Room

9.6 out of 10
Exceptional
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 Queen Bed (Up to 3 Guests)

Premium bedding, in-room safe, desk, blackout curtains

Premium Room, 1 Queen Bed (Up to 3 Guests)

10.0 out of 10
Exceptional
(13 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About this property

Hotel Indigo Cardiff by IHG

Hotel with bars, 6-minute walk to Cardiff Castle
This smoke-free hotel features a restaurant, 2 bars/lounges and a 24-hour fitness centre. WiFi in public areas is free. Other amenities include a snack bar/deli, a rooftop terrace and 24-hour room service.
Hotel Indigo Cardiff by IHG offers 122 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Bathrooms include a shower, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the breakfast at Hotel Indigo Cardiff by IHG. During your stay, you're just a quick walk from Cardiff Castle. You'll find features such as free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at Lefel6 Bar and Restaurant, a steakhouse that serves British cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds, spaciousness, overall comfort and cleanliness
  • Within a 10-minute walk of Cardiff Castle and Principality Stadium
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Business amenities include meeting rooms and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 43 square feet (4 square metres) and includes conference space. A 24-hour fitness centre, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Indigo Cardiff by IHG.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Lefel6 Bar and Restaurant – This steakhouse specialises in British cuisine and serves brunch, lunch, dinner and light fare. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 18 per night); discounts available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lefel6 Bar and Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 43 square feet of conference space
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately GBP 16.95 per person
  • Nearby parking fee: GBP 18.00 per night(328 ft away; open 24 hours)
  • Rollaway bed fee: GBP 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indigo Cardiff
Hotel Indigo Cardiff
Indigo Cardiff By Ihg Cardiff
Hotel Indigo Cardiff by IHG Hotel
Hotel Indigo Cardiff an IHG Hotel
Hotel Indigo Cardiff by IHG Cardiff
Hotel Indigo Cardiff by IHG Hotel Cardiff

Hotel Indigo Cardiff by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1153 out of 1549 reviews
Rating 8 - Good. 286 out of 1549 reviews
Rating 6 - Okay. 72 out of 1549 reviews
Rating 4 - Poor. 20 out of 1549 reviews
Rating 2 - Terrible. 18 out of 1549 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went for a concert at Cardiff Castle which is a leisurely 5 minute walk from the hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Nigel

Travelled with family
Liked: Amenities
Hotel was excellent staff so helpful, breakfast amazing. Loved the the decor.Will definitely be back as so central to everything.
Stayed 4 nights in Jul 2025

10/10 Excellent

MARTHA

Liked: Cleanliness, staff & service, property conditions & facilities
Very large room with beautiful modern bathroom. Beautifully curated design. Walking distance to everything in Cardiff. 10/10!
Stayed 2 nights in Jul 2025

8/10 Good

Jack, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t easy to find the hotel whose entrance was inside a small shopping mall/retail space. However, there was a small stand up “Indigo” sign just outside the entrance to the building. The elevator to my section of the building was outside the reception area, past some retail businesses, and in a separate part of the mall from the main hotel rooms and restaurant. The 6th floor restaurant had a nice view and a good breakfast.
View from 6th floor restaurant.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jonathan, Cedar Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very helpful and pleasant. Easy to talk to. The location was a hard one to find and we had to park our car quite a distance away but can't do much about that. We did enjoy the location to much of the town. The Hotel itself was very clean and well run. The area around it we weren't as comfortable with.
Stayed 1 night in Jul 2025

10/10 Excellent

C M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Celebrating 45th anniversary Staff went the extra mile to make sure we had a great time. Room was exceptional ,very clean and had everything needed for a relaxing break.Bed was very comfortable 😌 and breakfast delicious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Sadly both my Wife and I came away with bites after being in the bed and there was a faulty fire alarm which went off in the night for which we had to call reception for. We were told the fire alarm was faulty due to a wire and no one had come out to fix it. We were concerned it would not go off if there was a real fire. Not impressed or was it IHG standard
Stayed 1 night in Jul 2025

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

We stayed in the Indigo for a couple of days for a little getaway. It was extremely convenient and served our needs very well. The staff were extremely helpful and we would recommend this hotel to anyone looking to stay in Cardiff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean well decorated hotel great staff comfortable bed everthing you need in room
Stayed 1 night in Jul 2025

10/10 Excellent

Jemma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Great! Lovely room and the staff were consistently excellent. Convenient location
Stayed 3 nights in Jul 2025

8/10 Good

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was lovely and quiet. The shower was brilliant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rashmi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lovely room and friendly staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were welcoming, friendly and helpful. Comfortable, clean, tastefully furnished, good size room with air conditioning and quiet. A good city centre location, walkable from train station. Excellent choices for breakfast, which were delicious. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel room very quirky and good size rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Jaakko

Liked: Cleanliness, staff & service, property conditions & facilities
Good clean hotel, good location, friendly staff
Stayed 1 night in Jul 2025

8/10 Good

randy, sinking spring

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and restaurant/bar, great location! Hated parking! Hassle with luggage
Stayed 1 night in Jul 2025

8/10 Good

Mr.COLIN

Liked: Cleanliness, property conditions & facilities, room comfort

Style and location

I like the location and like the style of the hotel; it's not just a bed factory. A big reason for my choice was a good room rate from selling website. There's a nice little terrace outdoors on the roof - great in the summer. The air-con seemed to have a life of its own with the controls just not talking to the bits that regulate the temperature. Great shower in the bathroom, an anti-mist mirror suitable for tall people as well as shorter guests. Sound in the bathroom, with a separate volume control, from the TV selection made me unusually happy at such a simple thing! There were a few niggles about things that need attention in the room, but unfortunately there was no one on reception to report them to when I was leaving.
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Kar Man Rita

Travelled with family
Liked: Staff & service
The room conditions is fair only. Duvet with yellow stain. Shower drainage is blocked. It takes time for the water to drain out. The toilet seat is very old. Glad for air conditioning and relatively spacious for my premium room. It is walkable to restaurants, shops and castle.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sajeev

Liked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Welsh cakes at reception.
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool decor and amazing rooftop restaurant/bar.
Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice staff, great breakfast Would definitely stay again
Stayed 1 night in Jul 2025