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Quay Apartments Clarence House

3.5 star property

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Shower, free toiletries, hair dryer, towels
Premium Apartment, 2 Bedrooms | Living area | Smart TV
Down duvets, blackout curtains, iron/ironing board, cots/infant beds
Premium Apartment, 2 Bedrooms | In-room dining
In-room dining

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room
  • Parking available
  • 24/7 front desk

Explore the area

View in a map
Clarence Place, Newport, Wales, NP19 7AA
  • Place, Rodney Parade
    ‪6 min walk‬
  • Place, Friars Walk Newport
    ‪9 min walk‬
  • Place, Newport Cathedral
    ‪15 min walk‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪61 min drive‬

Room options

View all photos for Premium Apartment, 2 Bedrooms

Premium Apartment, 2 Bedrooms | Living room | Smart TV

Premium Apartment, 2 Bedrooms

  • River view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Premium Apartment, 1 Bedroom

Premium Apartment, 1 Bedroom | In-room dining

Premium Apartment, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • River view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

One-Bedroom Apartment

  • Sleeps 2
  • Free Wi-Fi

Premium Apartment, 2 Bedrooms

  • Sleeps 4
  • Free Wi-Fi

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About this property

Quay Apartments Clarence House

Along with self parking, this smoke-free apartment building has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include express check-in and express check-out. Each apartment features free WiFi and a kitchenette with an oven, a stovetop and a dishwasher. Added amenities include a Smart TV, an electric kettle and a down duvet. Weekly housekeeping is available.
Quay Apartments Clarence House offers 14 accommodations with a hairdryer and an iron/ironing board. Beds feature down duvets. Accommodation at this 3.5-star apartment has kitchenettes with stovetops, kitchenware and utensils and dishwashers. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Smart televisions are featured in guestrooms. Housekeeping is provided on a weekly basis.

During your stay at Quay Apartments Clarence House, you're just a quick walk from Riverfront Theatre and Arts Centre. Free WiFi in public areas, laundry facilities and self-parking (surcharge) are available. This comfortable apartment building has 14 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a Smart TV and a stovetop
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include laundry facilities and a lift
  • Just a 2-minute drive from Friars Walk Newport and 6 minutes from University of Wales-Newport
Quay Apartments Clarence House offers its guests laundry facilities, express check-in, and express check-out. WiFi is free in public spaces. For a fee, parking is available.

This 3.5-star Newport apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (GBP 8 per day; includes in/out privileges)
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Cot: GBP 25 per stay

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch Smart TV with cable/satellite channels

Laundry

  • Laundry facilities

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Iron/ironing board
  • Luggage storage
  • Weekly housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 14 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in fee: GBP 10

Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 15

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Cots (infant beds) are available for GBP 25.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self-parking fee: GBP 8 per day (in/out privileges)
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-in fee: GBP 25 for check-in between 11:00 PM and 12:30 AM
  • Late check-out fee: GBP 15 (subject to availability)
  • Crib (infant bed) fee: GBP 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Quay Apartments Clarence House Apartment Newport

Quay Apartments Clarence House Apartment

Quay Apartments Clarence House Newport

Quay s Clarence House port

Wales

Quay Apartments Clarence House Newport

Quay Apartments Clarence House Apartment

Quay Apartments Clarence House Apartment Newport

Quay Apartments Clarence House Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 148 reviews
Rating 8 - Good. 39 out of 148 reviews
Rating 6 - Okay. 12 out of 148 reviews
Rating 4 - Poor. 8 out of 148 reviews
Rating 2 - Terrible. 8 out of 148 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Tracy

Liked: Cleanliness, room comfort, communication
Great location, quiet, well equipped bed super comfy.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Curtis

Liked: Cleanliness, room comfort, communication
My stay was fantastic, close to where I needed to go, the staff was friendly and helpful
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, room comfort, communication
Friendly, simple check -in. Easy parking in multistory just behind which can be added to the room. Great TV, good shower and comfy bed. Roomy flat with good equipment level in the kitchen. Some welcome gifts too (tea, coffee, sugar, washing up liquid and tea towels) which were very welcome. Mini supermarket located just below too.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Denis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent two bed apartment, clean, modern and great value. Lovely staff and easy parking.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

jennifer

Liked: Cleanliness, room comfort, communication

Great accommodation stayed several times

stayed for a chill out night, love the apartments
Stayed 1 night in May 2024
Verified

10/10 Excellent

Esther

Liked: Cleanliness, amenities, property conditions & facilities
Lovely
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
Secure, nice location, friendly reception staff, clean
Stayed 1 night in May 2024
Verified

10/10 Excellent

Elliot

Liked: Cleanliness, room comfort, communication
Amazing stay! Very easy to get to and an easy check in check out process. Lovely and clean and with a nice view! Had a good night stay 😁
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, room comfort, communication

Home from home

Throughly enjoyed the stay
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Zohib

Liked: Cleanliness, property conditions & facilities, communication
Amazing apartment second time visiting this place… would definitely be back again!!
Stayed 2 nights in Dec 2023
Verified

2/10 Terrible

Christopher

Liked: Communication
Disliked: Cleanliness, room comfort

Disgusting

Booked this for a colleague who had to leave the apartment due to its cleanliness. Broken taps, unsafe area. Avoid!!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Yee fun

Liked: Cleanliness, room comfort, communication
Staff was kind and helpful. Spacing and enough kitchen facilities for cooking.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Zeeshan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good, clean apartment, walking distance from all the key places in Newport.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

mary

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, tidy, good location for walking to local restaurants. Convenient parking, ideal for a 1 night stay only criticism pillows too firm for our liking
Stayed 1 night in Jul 2024
Verified

8/10 Good

Nazrul

Liked: Cleanliness, property conditions & facilities, communication
Okay
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Inside the apartment the couch was very old. Bed was good and kitchen was OK. It was clean but the area it is in.... not very good. There are two stored very close by where food can be pirchased.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

hossein

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing! They're so helpful, kind, and friendly. They gave us a 2-bed room which were very clean without any issue. Everything was awesome! Wow! Thanks for such a great service and made our new year sweet!
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

holly

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication

Great Apartment

This place has excellent customer service and is very clean and neat.I would call it an excellent apartment complex and I fully recommend it
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice spacious apartments but a little cold. They do have heaters if you can work out how to use them. But other than that had a nice stay.
Verified

10/10 Excellent

christine

Liked: Cleanliness, amenities, property conditions & facilities, communication
Large rooms and beds, convenient location and quiet. Good kitchen area with excellent range of accessories. Minor critism re:condition of pots/pans.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Laura

Liked: Cleanliness, room comfort, communication
Always feel right at home when I'm staying here. Nice to have the use of a full kitchen when travelling, and laundry facilities for that matter. The guys here always go out of their way to make you feel welcome and address any issues/requests. Would definitely come back if in the area again.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Emily

Liked: Cleanliness, room comfort, communication

Very clean

When arriving there was a car park available £5 for the night - was just around the corner Wasn’t expecting the space to be so well presented Great to have a kitchen Good location Easy walking distance to restaurants and shopping centre Reasonable price for the area
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, room comfort, communication

Spacious.

This was a great stop for us. We enjoyed the space . A supermarket next door which allowed us to make use of kitchenette.
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is excellent and very safe in the building but the car park is very shady with druggies in the corners.
Stayed 2 nights in May 2024