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The Angel Hotel

3.0 star property

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Photo gallery for The Angel Hotel

Interior entrance
Property preview
Dining room
Desk, iron/ironing board, travel cot, free WiFi
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Bar
  • Laundry

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1SZ
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, Cardiff University
    ‪12 min walk‬
  • Place, Principality Stadium
    ‪2 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Twin Room

8.0 out of 10
Very good
(64 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Single Room

8.4 out of 10
Very good
(19 reviews)
  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(145 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Desk, iron/ironing board, travel cot, free WiFi

Deluxe Suite, 1 Double Bed

7.6 out of 10
Good
(22 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Deluxe Twin Room

7.8 out of 10
Good
(17 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, travel cot, free WiFi

Premium Double Room

8.6 out of 10
Excellent
(31 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, travel cot, free WiFi

Family Room

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

The Angel Hotel

Hotel with a restaurant, steps from Cardiff Castle
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
The Angel Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. This Cardiff hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the sightseeing around The Angel Hotel. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Cardiff Castle and 8 minutes on foot from Principality Stadium
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. The business-friendly The Angel Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 9:30 AM.
Castells – This restaurant serves breakfast and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Castells

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • 7 meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Angel Cardiff
Angel Hotel Cardiff
The Angel Hotel Hotel
Barcelo Cardiff
The Angel Hotel Cardiff, Wales
The Angel Hotel Cardiff
The Angel Hotel Hotel Cardiff

Reviews

The Angel Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1327 out of 2695 reviews
Rating 8 - Good. 857 out of 2695 reviews
Rating 6 - Okay. 322 out of 2695 reviews
Rating 4 - Poor. 111 out of 2695 reviews
Rating 2 - Terrible. 78 out of 2695 reviews

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect venue for Castle events. Clean and wonderful staff. Good value. Outside doesn’t look that inviting but once inside a lovely entrance hall. Rooms had good amenities and a good view of the castle.
Stayed 1 night in Jul 2025

6/10 Okay

Charlotte

Disliked: Property conditions & facilities, room comfort

A little shabby

The room was a bit smelly and run down, one of the lifts didn’t work. Very noisy road - take earplugs
Stayed 1 night in Jul 2025

6/10 Okay

Ian

Travelled with partner
Disliked: Property conditions & facilities
Needs updating
Stayed 2 nights in Jul 2025

10/10 Excellent

Elizabeth, Morristown

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, classic hotel with clean rooms and an excellent location. I recommend without hesitation.
Stayed 2 nights in Jul 2025

6/10 Okay

Sandra

Travelled with family
Liked: Room comfort

Room for improvement

Room was spacious, bed was comfortable. However, fan was not working, no netflix etc, no fridge, no phone, no parking
Stayed 2 nights in Jul 2025

8/10 Good

david

Stayed 1 night in Jul 2025

8/10 Good

David

Liked: Cleanliness, staff & service
Disliked: Room comfort

Could be amazing - few niggles

Lovely hotel, a little faded and no longer as luxurious as it clearly once was. Sadly the bed was far too soft for me, so i lay on the divet on the floor. Had to prop a window open to getvsome air in. Very good breakfast. Slightly overenthusiadtic staff cleared my plate before i finished my laet mouthful. But most staff vert attentive.Army of cleaners swarmed the corriders in the morning making me feel rushed to check out early.
Stayed 1 night in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the hotel and it was a bargain price, no fault with it at all. The lady on reception was lovely, only thing that i thought "oh ok then" was when i saw the room cleaners in the corridor when i was leaving ,i smiled at him and saod mornkng, he just looked at me and didnt say a thing, but its early and hes at work so i cant blame him 😀
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Hot

It’s very hot in the room
Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hot

It’s very hot in the room even with three fans
Stayed 2 nights in Jul 2025

10/10 Excellent

Gemma

Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a brilliant location and very reasonably priced. Uniquely decorated and full of history, but also practical. The stand out feature however was how helpful, friendly and professional the staff were, from the receptionists, the manager in charge of the restaurant, and the cleaning staff. Exceptionally nice people doing a great job.
Stayed 1 night in Jul 2025

2/10 Terrible

Hannah

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Awful! Carpark was closed, so we had to park 12 minute walk down the road, bed had zero springs left in it, the room Was beyond hot, couldn’t open the window for air, orange juice at breakfast was hot, lift was broken so we had to climb top floor with all our luggage, carnage, hotel is so run down it’s disgusting!
Stayed 1 night in Jul 2025

10/10 Excellent

Simone

Travelled with partner
Liked: Amenities
Good location perfect for an advent in Cardiff castle
Stayed 1 night in Jul 2025

6/10 Okay

Katie

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly here
Stayed 1 night in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Samantha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very dated, not just in a cool historic sense, but in a real "the walls are dirty and the carpet is thirty years past its prime" sense. We had to be moved rooms because the toilet stopped working, and in the new room the fan didn't work. The shower was held together by zipties. Not the best experience for our honeymoon. No aircon in the hotel, and one of the lifts was broken. From other guests we spoke with and from reviews, it looks like the lift has just been out of service for ten years. Many reviews will have a response from the hotel stating they are about to do renovations, but it seems to never actually get renovated. The staff were incredibly kind and helpful, and the location is fantastic, which are the only reasons I give any stars in this case, but if you're staying in Cardiff for more than one night, perhaps try another hotel. This was not worth the price of the room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, welcoming and efficient. Bedroom was lovely, spotless and well stocked with toiletries. From the outside the building looks a bit scruffy and in need of a coat of paint. Big job tbough, i appreciate that. However, when you're inside, you can't see that! This was my first stay there, and I will definitely book again. It's really well positioned for the city and castle, and has a multi storey car park a few hundred yards away, with a superb discount scheme. We had a brilliant time!
Stayed 3 nights in Jul 2025

2/10 Terrible

Erika

Disliked: Cleanliness, staff & service, property conditions & facilities
The photos are from maybe 20 years ago. It is a dirty run down hotel. The wall paper was peeling up, mold was painted over, cobwebs everywhere, dead bugs in the lighting. Even the bed was sunken in on one side when sat upon. We contacted expedia immediately and were informed to stay the evening due to no manager after hours to reconcile with. We got in very late in the evening and were left with no choice but to stay a night. We immediately checked out first thing in the morning citing all of the appalling conditions. The manager did not seem surprised in the slightest and never even asked for what room we were in until we were about to leave and asked if we had other accommodations already. Do not stay in this digusting hotel.
Stayed 4 nights in Jul 2025

4/10 Poor

Paul

Showing signs of age and neglect. Also, our room was on the western edge of the building and was uncomfortably warm overnight.
Stayed 1 night in Jul 2025

10/10 Excellent

Leyton

Stayed 1 night in Jul 2025

8/10 Good

Landon

Stayed 1 night in Jul 2025

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
The room I stayed in was very spacious, the bed was comfortable, and the staff were very kind and attentive, which made my stay very pleasant."
Stayed 2 nights in Jul 2025