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Vale Resort

4.0 star property

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Photo gallery for Vale Resort

Exterior
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Indoor pool
2 restaurants, breakfast served
2 restaurants, breakfast served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Hot tub
  • 24/7 front desk
  • Spa

Explore the area

View in a map
Hensol Park, Hensol, Pontyclun, Wales, CF72 8JY
  • The Royal Mint Experience
    ‪10 min drive‬
  • Principality Stadium
    ‪19 min drive‬
  • Barry Island Beach
    ‪21 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪20 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Double Room

9.2 out of 10
Wonderful
(39 reviews)
  • 20 sq m
  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - No Balcony

Executive Room - No Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room - No Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room - Balcony

Executive Room - Balcony | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room - Balcony

8.4 out of 10
Very good
(8 reviews)
  • 32 sq m
  • Golf view
  • Sleeps 2
  • 1 Double Bed

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Exterior

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About this property

Vale Resort

Family-friendly hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a golf course are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Additionally, an indoor pool, 3 bars/lounges and a fitness centre are on-site.
Vale Resort offers 143 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Vale Spa has 20 treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Vale Resort. During your stay, you'll be close to Llantrisant Castle. Free WiFi in public areas, free valet parking and 2 restaurants are available.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, facials or body scrubs at Vale Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • 6 minutes by car from Llantrisant Castle and 10 minutes from The Royal Mint Experience
Vale Resort offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. An indoor pool, a hot tub, and a fitness centre are also featured at the family-friendly Vale Resort. Valet parking is free.

This 4-star Pontyclun hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 10:30 AM.
Vale Resort has 2 restaurants serving breakfast, lunch and dinner.
Champagne Bar – On-site Champagne bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.95 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe

Restaurants on site

  • Champagne Bar

Things to do

  • 3 outdoor tennis courts
  • 36-hole golf course
  • Children's club
  • Full-service spa
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's club (surcharge)
  • In-room babysitting
  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 20 treatment rooms
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 18.95 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Vale Pontyclun
Vale Resort Pontyclun
Vale Resort
Vale Resort Hotel
Vale Resort Pontyclun
Vale Resort Hotel Pontyclun

Vale Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 556 out of 967 reviews
Rating 8 - Good. 265 out of 967 reviews
Rating 6 - Okay. 90 out of 967 reviews
Rating 4 - Poor. 35 out of 967 reviews
Rating 2 - Terrible. 21 out of 967 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Eira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good. Lovely breakfast. Shame about some noisy guests!!
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall nice hotel but noisy!

Overall it was a nice hotel and nice resort. The room was large and very clean. Our only issue was we were on the ground floor even though we were not part of the events. Due to being a popular wedding venue there was a wedding each day. The corridors were loud until 3-4am each day. We struggled to sleep most evenings. We recommend, if you are going to stay request for a room away from wedding guests.
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent visit

This was a trip to Wales for the EPRC finals in Cardiff, picked this hotel as it was close to Cardiff, rail connections were good into the city which was recommended
Stayed 3 nights in May 2025

10/10 Excellent

Dano

Stayed 1 night in May 2025

4/10 Poor

Nadezhda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
How is this a 4-star resort?! The golf course is lovely but the hotel is in very poor shape. Carpets are stained, walls - scratched up and pockmarked with holes, furniture appears to be from 1980. The rooms are so rundown and shabby; you are not given a luggage rack or washcloths or a minifridge or any comfort. The food in the restaurant is good but the place has all the charm of an airport waiting area. We were extremely disappointed in the condition of the hotel and the available amenities. I have stayed at Motel 8s with more character…
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Stayed 1 night in Mar 2025

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Stopover

Clean and comfortable room As you wo
Stayed 1 night in Apr 2025

8/10 Good

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort

Fabulous exe room

Reception no personality at all , when we booked in . Pool closed very disappointed. Room excellent. Diner very good although three items not available. Nice little touches like bottle of wine in room , and bottles of water . But we did have exec. Room worth the extra . Would definitely return.
Stayed 1 night in May 2025

10/10 Excellent

Conrad

Stayed 2 nights in Apr 2025

4/10 Poor

Martin, Maidenhead

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a lovely experience

I travel to Llantrisant regularly for work and staying at The Vale is always a highly pleasant experience. The food is good, the rooms are reasonable and the gym facilities a huge bonus.
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no negatives to report and would readily stay there again
Stayed 2 nights in May 2025

10/10 Excellent

Martin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fab.

This is a great place to stay. Lovely spacious rooms, great wifi, wonderful bathrooms and great views. But .... I'm sorry to be slightly negative but the curtains could do with being able to close properly for privacy. That is literally my only gripe. I can't speak about breakfast as I always leave too early. But I do like this hotel, my next-door neighbour (Clive Griffiths) put me onto this as he played rugby for Wales and always rated this hotel. I look forward to returning.
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Dave

Stayed 1 night in Apr 2025

10/10 Excellent

khoram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for value for money

Good place to get away
Stayed 1 night in Apr 2025

10/10 Excellent

Derek

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jason

Stayed 1 night in Feb 2025

10/10 Excellent

sarah

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed there for wedding, service outstanding beautiful room, loved that they put on a free mini bus back and for hensol castle. i will be returning just for a weekend break
Stayed 1 night in Apr 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Stayed 1 night in Apr 2025