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County Hotel

3.0 star property

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Photo gallery for County Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Meeting facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

Map
9 Botchergate, Carlisle, England, CA1 1QP
  • Carlisle Cathedral
    ‪8 min walk‬
  • The Sands Centre
    ‪12 min walk‬
  • Carlisle Castle
    ‪12 min walk‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Single Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

7.4 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.4 out of 10
Good
(28 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

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Carlisle Station Hotel, Sure Hotel Collection by BW

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Breakfast available
3.6 out of 5, Good, (1003)
The price is CHF 111
for 1 room
includes taxes & fees
30 Jul - 31 Jul
Carlisle Station Hotel, Sure Hotel Collection by BW

About this property

County Hotel

Victorian hotel with 24-hour front desk and restaurant
This hotel features a restaurant, a bar/lounge and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
County Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. Free WiFi in public areas, free self-parking and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the location and the breakfast
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. The eco-certified County Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Limited free parking is available on a first-come, first-served basis.
For a fee, guests can enjoy a English breakfast daily from 7 AM to 9:30 AM.
Gallerie – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Lithuanian, Portuguese, Romanian, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 7 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 10.00 for adults and from GBP 8.00 for children
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

County Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 240 out of 1008 reviews
Rating 8 - Good. 333 out of 1008 reviews
Rating 6 - Okay. 222 out of 1008 reviews
Rating 4 - Poor. 118 out of 1008 reviews
Rating 2 - Terrible. 95 out of 1008 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room stank of stale tobacco, dirty, stained carpets, stained chair, stained and broken lamp, even the tv remote was broken. iron shaped burns on carpet, dirt build up in areas on shower toilet not fitting wall, reception smelled, generally needs a refurb.
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite satisfied

Friendly staff in a city centre hotel. It was clean, good breakfast. I was happy with the room. The car park was right behind the hotel and took me a while to find it amongst other private car parks. The wifi was a touch tempermental at times.
Stayed 1 night in Apr 2025

10/10 Excellent

Mrs Mary E

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in a lovely quiet room on the 3rd floor, the staff on the desk were very pleasant & chatty. So handy for parking & entertainment
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location. Free WiFi and free parking.

Value for money hotel close to the train station, shops, bars and restaurants. Free WiFi and free onsite parking. I've already booked to stay again in two weeks.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Good

It was a bad start as I couldn't find the car park or a sign for it and I ended up paying £16 for parking. The hotel was good and comfortable and the breakfast was very good.
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Liked: Staff & service
Very convenient for city centre and travel links and competitive pricing but rooms are very basic. Ok for a one night stay
Stayed 1 night in Apr 2025

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Mar 2025

8/10 Good

steven

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty, uncomfortable, cold (no choice to put heating on) tv didn’t work. Shower didn’t work properly. Wouldn’t stay here again. Cheap enough but you literally pay for a dirty mattress and a tea towel for a pillow.
Stayed 1 night in Mar 2025

8/10 Good

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Stay

Great location, central to the lively city centre and on the doorstep of the railway station. Although there's a busy night-time economy all around the hotel, we didn't experience and noise disturbance.
Stayed 1 night in Mar 2025

2/10 Terrible

David

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I regret staying at this hotel. The stairs are carpeted and in need of a wash and vacuum.Floors are uneven so wearing heels is a hazard here. The double room had wall paper peeling off, the carpet was dirty, windows rusty and the bathrooms ceiling was flaking off in chunks and mouldy wood.
Stayed 2 nights in Mar 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely night away

Great! Stayed for 1 night with a friend as we were in the city for a gig - central location, great for shops, restaurants, train. No complaints. Bathroom was clean. Bed was comfy. Tea and coffee in the room for morning.
Stayed 1 night in Mar 2025

8/10 Good

colin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to Railway Station & Shopping Centre Breakfast non buffet today Sunday, due to a technological problem, I should asked for more, so I got extra cereal to compensate.
Stayed 1 night in Mar 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although an old building staff where friendly and helpful, bed very comfortable, excellent breakfast, already booked to go back
Stayed 1 night in Mar 2025

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stop here for an inexpensive trip away
Stayed 1 night in Mar 2025

10/10 Excellent

Kayla, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Alison

Liked: Staff & service, room comfort
Staff were very nice and polite, lift was a bit intermittent and I ended up having to walk up 3 flights. Don’t like the 3rd floor with sloped ceilings and having to bend down as I have a bad back. Otherwise we enjoyed our stay
Stayed 1 night in Mar 2025

4/10 Poor

Katherine

Liked: Staff & service, amenities
Tired building, furniture and felt like I was sleeping in the nightclub due to no double glaze windows. Very noisy so I haven’t slept for two nights but overall had a good weekend, good food, entertainment and the hotel was okay other than the noise.
Stayed 2 nights in Mar 2025

6/10 Okay

Graham

Travelled with partner
Property old and dated could do with a bit of modernism added to it but was situated in good location
Stayed 1 night in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service

County hotel carlisle

Beds clean and comfy, room in need of updating especially bathroom vinyl flooring also floor noisy to walk on,however it is an old building. For one night it was perfect for us.Breakfast was good plenty of choice.Lovely staff all very welcoming and hotel very close to the station and in the middle of all the bars and shops.
Stayed 1 night in Mar 2025

8/10 Good

Shirley

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

James

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Acceptable for the price.

Bearing ion mind that is a 2 star hotel and exceptionally well priced, I would say my stay was closer to 3 stars than 2. The lift was not working on arrival and I had to climb to the 3rd floor with my suitcase and backpack. I have a major health issue and this was tough. The hotel is generally run down and shabby, but the staff are pleasant and the breakfast was excellent. Housekeeping was quite poor and only the bare minimum was done. The room was comfortable and there was plenty of tea, coffe milk, etc.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathon

Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an old style hotel with huge public spaces and big staircases but the rooms are very comfortably equipped. Comfortable bed, tea and coffee maker, TV with a big bathroom with bath and shower. Although it's in the centre of town next to the bars and nightlife, I had a comfortable quiet night because the building is stone and well insulated. It's 100m from the railway station at the top of the strip which has bars and restaurants - it has it's own bar and restaurant as well. It was also a great price and one of the cheapest in Carlisle. A really good price for a really good hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn't the hotel's problem that the lift broke down but we had to cancel last night and come home early. They dealt with everything fantastically and we will be back. Enjoyed our night stay and will be back soon.
Stayed 2 nights in Feb 2025