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County Hotel

3.0 star property

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Photo gallery for County Hotel

Desk, iron/ironing board, free WiFi, bed sheets
Reception
Bar (on property)
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Room service

Explore the area

View in a map
9 Botchergate, Carlisle, England, CA1 1QP
  • Place, Carlisle Cathedral
    ‪8 min walk‬
  • Place, The Sands Centre
    ‪12 min walk‬
  • Place, Carlisle Castle
    ‪12 min walk‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Single Room

7.0 out of 10
Good
(11 reviews)
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

7.2 out of 10
Good
(35 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

7.6 out of 10
Good
(9 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 0 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Family Room

7.6 out of 10
Good
(4 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

County Hotel

Suburban hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include coffee/tea in a common area, dry cleaning and laundry facilities.
County Hotel offers 84 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at County Hotel. During your stay, you're just a quick walk from Carlisle Guildhall. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 10-minute walk of Carlisle Guildhall and Green Market
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 2 meeting rooms available. County Hotel also features a vending machine, coffee/tea in common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 8:00 AM to 10:00 AM.
Gallerie – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per night)
  • Limited on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 13 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Gallerie

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 13.00 per person
  • Self-parking fee: GBP 5.00 per night
  • Pet fee: GBP 20.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

County Carlisle
County Hotel Hotel
County Hotel Carlisle
County Hotel Carlisle
County Hotel Hotel Carlisle

Reviews

County Hotel Reviews

7.2

Good

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 255 out of 1003 reviews
Rating 8 - Good. 333 out of 1003 reviews
Rating 6 - Okay. 210 out of 1003 reviews
Rating 4 - Poor. 111 out of 1003 reviews
Rating 2 - Terrible. 94 out of 1003 reviews

Reviews

8/10 Good

Randy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

ed

Travelled with group
Liked: Amenities
Very central
Stayed 1 night in Sep 2025

2/10 Terrible

Jay

Stayed 1 night in Jun 2025

10/10 Excellent

Helen Corinne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good size bedroom, very warm, friendly welcome from the staff. Very helpful staff. Good breakfast and coffee. Can't stress how much I appreciated the staff being so helpful. Would definitely stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Good hotel for the money.

Hotel had beautiful architecture but was tired and worn. Staff were friendly and helpful. Breakfast was excellent and good value. All in all a good one night stay.
Stayed 1 night in Sep 2025

8/10 Good

Robert

Stayed 1 night in Aug 2025

2/10 Terrible

Rhonda

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jamie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Loud and hot

This hotel is in the center of the city so some noise is to be expected, but it was unbelievably loud. Much of that was because it was too hot so windows had to be open to balance the heating system. Definitely run down and in need of updating. Served what I needed which was a bed for the night but wasn't the most comfortable experience
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Staff & service, room comfort

Value for money

Lovely spacious room Excellent breakfast Friendly staff Large hotel but was quiet despite being centre of city Clean room but scuffed and areas of update. For price very pleased
Stayed 1 night in Aug 2025

10/10 Excellent

Vicki

Stayed 1 night in Aug 2025

10/10 Excellent

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short walk from Carlisle station

Lovely room and it just few minutes walk from Carsile Station.
Stayed 1 night in Aug 2025

2/10 Terrible

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Glad to leave

It was a very old hotel , tired and grubby. Lot of noise from the room above until 2am. Lot ofr noise from a neighbouring business until early hours of the morning. Far too hot on the upper floors .... not a pleasant stay at all.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Great place to stay, close to the rail station and many restaurants and shops.
Stayed 1 night in Aug 2025

8/10 Good

Geoffrey, Great horwood

Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel is clean, just looking tired, staff are very friendly and its value for the money
Stayed 1 night in Aug 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fuss hotel. Clean and tidy. Staff polite and helpful. Great location in town. Breakfast could be better with more staf. Food decent though. I would use this hotel again.
Stayed 1 night in Aug 2025

6/10 Okay

Harry

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Shiona

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Eileen

Travelled with group
Disliked: Property conditions & facilities

Shower needs attention

I was in room 105 the shower did not work properly.the shower head sprayed water all over the floor and bathroom it would not stay in place,so the bathroom ended up like a swimming pool and very very slippery,informed hotel reception they said they would inform housekeeping,when I got back to our room housekeeping had been and dried the floor and left dry towels but the shower head had not been fixed so we couldn’t use the shower and it was a very hot day and night disappointed.
Stayed 1 night in Aug 2025

6/10 Okay

Ricki

Old but clean

This is a great location and in its time probably was a grand hotel. The rooms are dated but clean and have good bedding. It’s basic in an excellent location for a night out or shopping. Wish we’d known there was free parking at the back before we paid £10 in a car park up the road. This is tired but clean accommodation in an excellent location for the town
Stayed 1 night in Aug 2025

2/10 Terrible

Donna

Stayed 2 nights in Aug 2025

2/10 Terrible

Amreek

Disliked: Cleanliness, property conditions & facilities
Toilet not flushing. Bath was stained. Asked for a disabled room with walk in shower but it wasn't working. Lift out of order. Kettle didn't switch off automatically after boiling. A very disappointing stay.
Stayed 3 nights in Aug 2025

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Recomend highly
Stayed 1 night in Aug 2025