The hotel was nice and clean and the hotel was far enough away from the busy parts of Carlsbad to be relaxing but convenient to access the 5. The only downside was the hotel walls were paper thin. We heard every argument, every tv show, crying baby, etc. That neighboring rooms had. We stayed a week so we experienced a lot. We also were downstairs and the whole room shook when people walked upstairs. Excellent the nights we had no neighbors, the nights we did were rough.
First off I read that this was near the freeway which normally isn't a deal breaker but holy cow it was so noisy all night long and our room was near the back. We barely slept. Glad we only stayed one night.
There were also people slamming doors at 2am and talking super loud.
The only good thing is the room was clean and spacious. The bed was comfortable but the pillows are terrible and like sleeping on bricks.
If you dont mind noise then this is a decent place to stay. Bring your own pillow and ear plugs.
Brloudlouridiculnoisy.
My partner and I have been visiting this location for a little over a year. We visit frequently due to work, and had formed some nice connections with some of the staff there, or so we thought. We have never had an issue in the past year. On Friday March 21st we were due to check in for another work trip when we were notified at approximately 7:00pm that we were not welcome to come to the hotel. There were several days before our trip they could have notified us about any issue or even early that day well before the check in time, which is at 3:00pm. We traveled from LA to Carlsbad only to find out that we had nowhere to stay around 7pm. We tried asking why we were no longer welcome, especially since we have had no issues in the past. We werenât given any information, other than the orders came straight from owners Serena and Sila not the site manager. This not only left us with having to find last minute accommodations, but extremely frustrating because we received no reason and are yet to receive any answers as to why this happened. Over the past year and a half of us visiting the Carlsbad location we encountered several issues including: discrimination from a house keeper whoâs name is Lupe. She would follow us around the hotel and go in our room even if we had the âDo not Disturbâ sign on the door. We
For the price and last minute necessity this hotel was very clean, comfortable and had everything we needed including a microwave and small refrigerator. Stay was friendly and we felt safe. Would stay again