This unit was selected because it had an elevator. By the time we were informed that the elevator would not be repaired other rentals were not available. We were told that money would be refunded due to this issue, and when we asked how much no one would provide a number. A refund of $500 is 4%. That is not sufficient for the lack of elevator, dirty condition, & disrepair of the unit.
Upon entering the property we were surprised by the lack of upkeep. The handrails were dirty & sticky. The base boards & hallway carpeting were matted with dirt. Toeshoe molding had been removed & the baseboards were not repainted. The door to the porch was grimy and missing paint. The tub upstairs does not drain, their was mold on the shower curtain, dirt on the kitchen chairs. All of the pool chairs were missing straps and there was mold on each one.
The required âtowelâ package is cheap, thin, rough dorm level towels.
The decor can only be characterized as institutionalized. All the walls are painted white, bedding is white, shower curtains are white, etc. It feels cheap. Chairs are covered with cheap slipcovers, the main bedroom is missing a sitting chair, wall art is random. The paint job does not look professional-there are drips & areas missing paint. The renovation that was done is a downgrade. A luxury beachfront rental should have high end furnishings and the appearance of professional decorating. This unit does not.