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Estelar Cartagena de Indias Hotel

4.0 star property

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Photo gallery for Estelar Cartagena de Indias Hotel

Sauna, body treatments, body wraps, body scrubs, facials
Reception
Rooftop bar
Interior detail
Premium bedding, in-room safe, desk, laptop workspace

Popular amenities

  • Pet-friendly
  • Hot tub

Explore the area

Map
Carrera 1 con Calle 12 Esquina, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪20 min walk‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

View all photos for Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed) | Premium bedding, in-room safe, desk, laptop workspace

Junior Double Room, 1 King Bed with Sofa bed (Junior Suite King Bed)

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.6 out of 10
Excellent
(29 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(61 reviews)
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(31 reviews)
  • Sleeps 3
  • 1 King Bed

Double Standard Room

  • Sleeps 2

Junior Suite

  • Sleeps 2

Double/Twin Standard (2Ad)

  • Sleeps 2

Double

  • Sleeps 2

Single

  • Sleeps 1

Double/Twin(2Ad + 1Chd) Sofa Bed

  • Sleeps 3

Single Superior

  • Sleeps 1

Double Superior

  • Sleeps 2

Standard Room Triple

  • Sleeps 3

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  • Pool
  • Spa
  • Pet-friendly
  • Kids pool
4.7 out of 5, Exceptional, (1340)
The price is CHF 200
for 1 room
8 Aug - 9 Aug
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About this property

Estelar Cartagena de Indias Hotel

Beach fun in outdoor pool, near Clock Tower
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Estelar Cartagena de Indias Hotel offers 338 accommodations with a safe and free toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 hot tubs are on site along with an outdoor pool. In addition to a kids' pool, other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the breakfast at Estelar Cartagena de Indias Hotel. During your stay, you're just a quick walk from Bocagrande Beach. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the 3 hot tubs
  • Treat yourself to body scrubs, body treatments or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Bocagrande Beach and a 3-minute drive from Clock Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Estelar Cartagena de Indias Hotel offers its guests a full-service spa, 3 hot tubs, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business centre and 4 meeting rooms are available. A children's pool, a fitness centre, and a rooftop terrace are also featured at the business-friendly Estelar Cartagena de Indias Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Beaux Arts Cartagena hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6 AM to 10 AM.
Restaurante Piso 12 – This theme restaurant serves breakfast, lunch and dinner.
51SKYBAR – On-site rooftop bar. Open daily.
Lobby Bar Piso 15 – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 51SKYBAR
  • Lobby Bar Piso 15
  • Restaurante Piso 12

Things to do

  • 3 hot tubs
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 52 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Breakfast is not included in the Breakfast rate for children 12 years and under. Breakfast for children can be requested on-site for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • Pets: COP 95200 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (return)
  • Pet fee: COP 95200 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Estelar Cartagena de Indias Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Estelar Cartagena De Indias Hotel Centro De
Estelar Cartagena Indias Hotel
Estelar Indias Hotel
Estelar Cartagena Indias
Estelar Indias
Estelar Cartagena De Indias
Estelar Cartagena de Indias Hotel Hotel
Estelar Cartagena de Indias Hotel Cartagena
Estelar Cartagena de Indias Hotel Hotel Cartagena

Estelar Cartagena de Indias Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 898 out of 1263 reviews
Rating 8 - Good. 174 out of 1263 reviews
Rating 6 - Okay. 80 out of 1263 reviews
Rating 4 - Poor. 50 out of 1263 reviews
Rating 2 - Terrible. 61 out of 1263 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

stacey

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 4 nights in Apr 2025

10/10 Excellent

Roxana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5/5
Stayed 2 nights in Apr 2025

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
We
Stayed 7 nights in Apr 2025

8/10 Good

Gabriela Maria

Liked: Staff & service, property conditions & facilities
—
Stayed 2 nights in Apr 2025

2/10 Terrible

Ricardo

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place it’s ok but they need to be better in the customer service department because it’s terrible
Stayed 4 nights in Jan 2025

10/10 Excellent

daniel

Liked: Amenities
Perfect
Stayed 3 nights in Apr 2025

10/10 Excellent

Martha

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
My room had a loud noise in the room due to the AC unit the staff was willing to change my room . But there was construction everywhere they closed down the pool on Sunday
Stayed 3 nights in Mar 2025

10/10 Excellent

Donald, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent. The people are friendly and speak English. The manager is able and willing to help in case of any problems, as long as you are respectful.
Stayed 7 nights in Apr 2025

10/10 Excellent

Yohana

Liked: Cleanliness, staff & service, property conditions & facilities
Most beautiful experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2025

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, quiet and well kept. The pool was out of order my second day of the stay so that was an inconvenience but they did provide transportation to another hotel for the use of pool. The breakfast buffet was mediocre but great views of the beach.
Stayed 3 nights in Mar 2025

10/10 Excellent

Shanese, Baltimore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing ! Jorge was the best!
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Amenities
Excellent staff . They are very friendly and ready to assist you at any moment. Always happy to serve you and respond to any request . The hotel very clean , the suites pretty alive with sun shine , nice air conditioning and super clean . Kudos to house keeping .
Stayed 4 nights in Apr 2025

2/10 Terrible

Matthew

Stayed 1 night in Apr 2025

10/10 Excellent

Perry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great setting, very modern. Spacious. Great hospitality and location
Stayed 1 night in Apr 2025

6/10 Okay

Jocelyn, Miramar

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff at the pool can do better when it comes to service, they are very slow. Management can come with a formula for guess if needed.
Stayed 3 nights in Mar 2025

8/10 Good

Jocelyn, Miramar

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel seems pretty, the pool was closed for 3 out the 4 days I was there and service at the pool for the day it was opened below standard. Guest aren’t allowed to enter your room unless they’re at the same hotel. $125 daily guest fee which is absurd.
Stayed 1 night in Mar 2025

10/10 Excellent

Martine

Stayed 4 nights in Mar 2025

8/10 Good

Deslande

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

D'Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, staff was very friendly.
Stayed 6 nights in Feb 2025

6/10 Okay

Sherise

Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Clarence, PALMDALE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really nice, and convenient and walkable to stores and restaurants. The staff is very nice. Very nice. The included breakfast was the same every morning, and wished they switched it up a few, but we ended up walking to another breakfast spot not to far away. Lastly, I thought the hotel was a bit pricey, but that was my opinion. Other than that, I loved the place!
Stayed 9 nights in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 3 nights in Mar 2025

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel :)
Stayed 2 nights in Mar 2025