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Ganem Suites Cartagena

3.0 star property

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Deluxe Loft, 1 Bedroom | Living room | 50-inch Smart TV with digital channels, TV, heated floors
Hallway
Deluxe Loft, 1 Bedroom | View from room
Executive Apartment | Living area | 50-inch Smart TV with digital channels, TV, heated floors
Superior Loft, 1 Bedroom | Private kitchen | Mini-fridge, electric kettle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View in a map
Centro Histórico, Cra 6 #36 97, Edificio Salomón Ganem, Cartagena, 130001
  • Clock Tower
    ‪3 min walk‬
  • Walls of Cartagena
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

View all photos for Superior Loft, 1 Bedroom

Superior Loft, 1 Bedroom | 2 bedrooms, hypo-allergenic bedding, in-room safe

Superior Loft, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | 2 bedrooms, hypo-allergenic bedding, in-room safe

Premium Suite, 2 Bedrooms

  • 37 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Classic Apartment, 1 Bedroom

Classic Apartment, 1 Bedroom | 2 bedrooms, hypo-allergenic bedding, in-room safe

Classic Apartment, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Apartment

Standard Apartment | 2 bedrooms, hypo-allergenic bedding, in-room safe

Standard Apartment

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment

Executive Apartment | 2 bedrooms, hypo-allergenic bedding, in-room safe

Executive Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Loft, 1 Bedroom

Deluxe Loft, 1 Bedroom | Living room | 50-inch Smart TV with digital channels, TV, heated floors

Deluxe Loft, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)
  • 43 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Ganem Suites Cartagena

Colonial hotel in Cartagena
Along with a meeting room, this smoke-free hotel has concierge services and a communal living room. WiFi in public areas is free. Additionally, ATM/banking services, multilingual staff assistance and a vending machine are on-site.
Ganem Suites Cartagena offers 28 air-conditioned accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Ganem Suites Cartagena, you're just a quick walk from Clock Tower. Free WiFi in public areas, airport drop-off service (surcharge) and a meeting room are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a meeting room, multilingual staff and a lift
  • Just a 4-minute walk from Clock Tower and 13 minutes on foot from Cartagena de Indias Convention Center
  • Airport drop-off shuttle service available for a fee
Public spaces have free WiFi. A meeting room and coworking spaces are available. A shuttle from the hotel to the airport (available on request) is available for a fee. A vending machine, multilingual staff, and concierge services are also featured at Ganem Suites Cartagena.

This 3-star Cartagena hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 7:00 PM on request

Family friendly

  • Free cot
  • Mini-fridge
  • Soundproofed rooms
  • Stroller

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (97 centimetre wide door)
  • Smooth flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • Colonial architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Ganem Suites Cartagena

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: COP 35000 per accommodation, per stay.
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 45000 per person
  • Airport shuttle fee per child: COP 45000
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher
Ganem Suites Cartagena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 6:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ganem Suites Cartagena Hotel
Ganem Suites Cartagena Cartagena
Ganem Suites Cartagena Hotel Cartagena

Ganem Suites Cartagena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 127 reviews
Rating 8 - Good. 28 out of 127 reviews
Rating 6 - Okay. 16 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 5 out of 127 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Nelson

Stayed 4 nights in May 2025

10/10 Excellent

Robert, North Vancouver

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are quite nice but the windows face a dark wall thus no light can come in. Basically no windows. Absolutely no guests are permitted and entrance is allowed only with a wrist band.
Stayed 1 night in Apr 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Location is walkable to all of historic area. I was a little disappointed in the kitchen. The inability to plug in the coffee maker in the kitchen due to no outlets was disappointing. In addition there was no microwave so any heat up had to be done on the electric stove. Also there was no windows in the unit I was in I imagine above the second floor there are.
Stayed 14 nights in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

6/10 Okay

Grayson

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice property, but not guest friendly. If you plan on bringing guest to your room while you are there, this isn’t the hotel for you. The rooms and shower are on the smaller side. Staff was a mixed bag. There is an electric kettle in the room so all I needed was a cup to make some tea because I was so sick. I asked Jessica at the front desk three times for a cup/mug over a period of about 3 days and was not given one. I asked Deana, the other front desk person at night, once and she gave me a cup right away. She even washed it for me.
Stayed 8 nights in Feb 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Mechelle Tracey, Elora

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was like an inside cabin on a cruise ship. No window. Dark small. Daily cleaning was nice. Location was good. No outdoor space to relax in. We were on the second floor. Maybe other floors have windows. We were content but would choose something with outdoor space next time. Wifi was spotty at best. Data could not be accessed in the building.
Stayed 7 nights in Feb 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was far better then expected! The location is incredibly convenient, just a 15-20 minute ride to-from the airport, and steps away from soooo much in historic Cartagena de Indias! Staff is very friendly, clean facilities, safe and convenient location. Only negative was the need for a new elevator which is already in being built. Highly recommend!!!
Stayed 4 nights in Jan 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2025

2/10 Terrible

bernard

Was not made award if there no guests rule and was unable to check in and made other arrangements. I understand there policy regarding refunds which is clearly defined. But I am responsible adult.
Stayed 1 night in Jan 2025

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, property conditions & facilities

It’s non refundable for a reason

If you want to be in the walled city , in walking distance of most of the restaurants and attractions - this place is for you . If you don’t like loud construction noise for long periods time IN the building you’re staying in or staff constantly walking into your room with THEIR keycard - this place is not for you . If you don’t mind having to ask for room service 24 hours in advance or having to wear a wristband for the entire stay - this place is for you . If you don’t mind having room service walk into your room, using their key, 3 times without ever being called , within (12 hours of your arrival) to replace your towels - this place is for you . If you think that staying at a hotel where you’re not allowed guests means that you won’t be disturbed by constant knocks at the door or people walking in ( with their own key ) after 1 knock - this place isn’t for you . If you don’t mind changing in the bathroom with the door closed every time because the staff has already walked into your room, while you were changing , 2 times in the first 2 days - this place is for you . If you don’t want to rent 2 rooms for you and your guest and have your guest asking you “what’s wrong with these people” and “did you ask these people to clean ny room because they keep coming into my room unannounced” - this place is not for you . If you don’t mind being told that checkout is 11AM and you have to be out by 10:45AM but before 10AM, staff walks in while you’re getting dressed - it’s for you !
Stayed 8 nights in Jan 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice , small but Clean and functional
Stayed 2 nights in Jan 2025

6/10 Okay

Frederick

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
I liked that the property as was optimally located and appeared very safe and secure. I liked the property manager too who explained the property well in English. . I certainly did not like or felt comfortable when interacting with the security staff. They appeared cold and not welcoming and to conduct themselves in a manner that I got confused whether I was in a police station. They made my girlfriend who is Columbian feel uncomfortable and I got some cold and aggressive stares everytime we left or entered the building. I will certainly think twice about staying there again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Confortable suite in Downtown Cartagena De Indias. This is not a full service Hotel, but it’s walking distance to everything Cartagena has to offer
Stayed 1 night in Jan 2025

6/10 Okay

Pavol

Travelled with family
Liked: Cleanliness, staff & service
The rooms do not look like advertised, the accommodation is very basic, and charging the phone takes forever. But the location is central, quiet and clean, the staff is nice and very helpful.
Stayed 9 nights in Dec 2024

10/10 Excellent

Jassmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was enjoyable but just know walls are thin so you will hear the people next door if they are making noise late at night
Stayed 3 nights in Dec 2024

10/10 Excellent

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are updated and very clean and comfortable. The staff are incredibly attentive, nice and very accommodating. Staff also assisted with tours and provided information regarding local places to visit. The location is excellent and within walking distance from historical sites, restaurants, bars, grocery store etc. It was a pleasure staying at this hotel and will highly recommend it!
Stayed 1 night in Dec 2024

10/10 Excellent

Toran

Liked: Staff & service, amenities, property conditions & facilities
I was here just a month ago and had an even better experience this time around. I love how close the hotel is to everything. The walk to the docks to go to an island was so convenient. The grocery stores and express store is such a convenient walk. Being back so soon the building staff remembered me. I love presidential unit and will be getting it again on my next trip to Cartagena.
Stayed 3 nights in Dec 2024

10/10 Excellent

Deseria, brentwood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel. Excellent location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Alejandro

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pad lock on door
Stayed 5 nights in Nov 2024

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place, clean, responsible and well care, but the internet is terrible
Stayed 8 nights in Nov 2024

10/10 Excellent

Dassaela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fully recommend, its nice cause its quiet, you get a good rest and recovery. Its super clean, the room is spacious, secure and the people very nice and helpful. Most important there is no additional charges!!!!
Stayed 5 nights in Nov 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Nov 2024