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Ganem Suites Cartagena

3.0 star property

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Photo gallery for Ganem Suites Cartagena

Hallway
Superior Loft, 1 Bedroom | Living area | 50-inch Smart TV with digital channels, TV, heated floors
Parking
Deluxe Loft, 1 Bedroom | View from room
Deluxe Loft, 1 Bedroom | Private kitchen | Mini-fridge, coffee/tea maker, electric kettle

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Centro Histórico, Cra 6 #36 97, Edificio Salomón Ganem, Cartagena, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪12 min drive‬

Room options

View all photos for Classic Apartment, 1 Bedroom

Classic Apartment, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Classic Apartment, 1 Bedroom

7.6 out of 10
Good
(7 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 2 Bedrooms

Premium Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, individually decorated

Premium Suite, 2 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Superior Loft, 1 Bedroom

Superior Loft, 1 Bedroom | Hypo-allergenic bedding, in-room safe, individually decorated

Superior Loft, 1 Bedroom

8.6 out of 10
Excellent
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Loft, 1 Bedroom

Deluxe Loft, 1 Bedroom | Living room | 50-inch Smart TV with digital channels, TV, heated floors

Deluxe Loft, 1 Bedroom

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Apartment

Hypo-allergenic bedding, in-room safe, individually decorated

Executive Apartment

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Apartment

Standard Apartment | Hypo-allergenic bedding, in-room safe, individually decorated

Standard Apartment

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ganem Suites Cartagena

Along with a coffee shop/cafe, this smoke-free hotel has a communal living room and a porter/bellboy. WiFi in public areas is free. Additionally, ATM/banking services, multilingual staff assistance and a vending machine are on-site.
Ganem Suites Cartagena offers 28 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch Smart televisions come with digital channels.

Bathrooms include a shower and hairdryers. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Ganem Suites Cartagena, you're just a quick walk from Clock Tower. Free WiFi in public areas, a coffee shop/cafe and airport drop-off service (surcharge) are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the coffee shop
  • Amenities include multilingual staff, a lift and a communal living room
  • Just a 4-minute walk from Clock Tower and 13 minutes on foot from Cartagena de Indias Convention Center
  • Airport drop-off shuttle service available for a fee
There's a coffee shop/cafe on site. Public spaces have free WiFi. A shuttle from the hotel to the airport (available on request) is available for a fee. A vending machine, multilingual staff, and a porter are also featured at Ganem Suites Cartagena.

This 3-star Cartagena hotel is smoke free.

Cafe Centro Artesano – On-site coffee shop.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (COP 90,000 per day)
  • Airport drop-off shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Onsite parking options include a garage

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Cafe Centro Artesano

Family friendly

  • In-room cot
  • Mini-fridge
  • Soundproofed rooms
  • Stroller

Conveniences

  • ATM
  • Vending machine
  • Virtual front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (97 centimetre wide door)
  • Smooth flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 building
  • Colonial architecture
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets and service animals are not allowed at Ganem Suites Cartagena

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: COP 35000 per accommodation, per stay.
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 45000 per person
  • Airport shuttle fee per child: COP 45000
  • Nearby parking fee: COP 90000 per day (3 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Safety features at this property include a fire extinguisher
Ganem Suites Cartagena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.
Property Registration Number 101874

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ganem Suites Cartagena Hotel
Ganem Suites Cartagena Cartagena
Ganem Suites Cartagena Hotel Cartagena

Ganem Suites Cartagena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 109 out of 181 reviews
Rating 8 - Good. 42 out of 181 reviews
Rating 6 - Okay. 21 out of 181 reviews
Rating 4 - Poor. 3 out of 181 reviews
Rating 2 - Terrible. 6 out of 181 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

4/10 Poor

Carlos

Bad communication
Stayed 3 nights in Dec 2025

8/10 Good

Jimmie

Stayed 10 nights in Nov 2025

6/10 Okay

Patro

Travelled with family
Disliked: Amenities
The room was great and very cold, which I loved! Majority of the staff was polite except for the one gentleman at the front desk that wears glasses! He was very rude and dismissive! I paid for 2 guests in my room and he didn't give me my 2nd wristband for my guest.
Stayed 4 nights in Nov 2025

10/10 Excellent

giovanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel muy hospitalario , el aire acondicionado perfecto , muy limpio Y muy buena comunicación , todos son muy amables . El hotel es muy céntrico , alrededor tienes farmacia tiendas restaurante Muy buena ubicación
Stayed 6 nights in Dec 2025

10/10 Excellent

Lucas, cartagena

Stayed 1 night in Nov 2025

10/10 Excellent

Leonardo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room service was great right in the middle of downtown.
Stayed 4 nights in Oct 2025

4/10 Poor

Jay

Disliked: Staff & service, room comfort
From the start our trip started terrible. Host and hotel clerk said error was made in reservation. Wouldnt let my 45yr old fiance enter the hotel. I tried cancelling from Hotels.com but was unable. Anyway room was dreary, no windows and frustrating people to deal with.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for money
Stayed 3 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, amenities
Clean
View from 3rd floor living area.
Stayed 4 nights in Nov 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
The unit was great overall—clean, comfortable, and exactly as shown in the photos. The only downside was that there wasn’t a window, which made it feel a bit less airy than I expected.
Stayed 5 nights in Sep 2025

10/10 Excellent

Sierria

Stayed 5 nights in Aug 2025

10/10 Excellent

Sierria

Stayed 1 night in Aug 2025

10/10 Excellent

Sierria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really good place to stay in the Walled city got people staying over a weeek.
Stayed 2 nights in Aug 2025

10/10 Excellent

sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Loved loved loved this property, the workers were all very helpful and friendly. Everything was nearby and walking distance, the rooms very clean were cleaned on a daily. Would definitely stay here again
Stayed 5 nights in Aug 2025

10/10 Excellent

Lubrinet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecable hospedaje

Todo excelente. Limpio, más grande de lo que se aprecia en las fotos, todo funciona. Lugar a pasos de todas las atracciones del centro histórico, pero sin el ruido que puede molestar. Recomendado!
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful. Get location and price.
Stayed 1 night in Aug 2025

10/10 Excellent

LISAURY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Secure and conviniece.

Stayed 10 nights in Jul 2025

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Staff was kind and accommodating. Front desk security was always friendly. The bed was comfortable. The bathroom shower and sink fixtures were loose. The kitchenette was convenient. The coffee maker didn’t work, but was replaced quickly. The air conditioner was the best part of the stay!!!
Stayed 3 nights in Jul 2025

8/10 Good

jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to touristic areas in the city . Old building but safe and quiet. For the price excellent choise
Stayed 4 nights in Jul 2025

6/10 Okay

Nelson

Stayed 4 nights in May 2025

10/10 Excellent

Robert, North Vancouver

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms are quite nice but the windows face a dark wall thus no light can come in. Basically no windows. Absolutely no guests are permitted and entrance is allowed only with a wrist band.
Stayed 1 night in Apr 2025

8/10 Good

Luke

Liked: Cleanliness, staff & service
Location is walkable to all of historic area. I was a little disappointed in the kitchen. The inability to plug in the coffee maker in the kitchen due to no outlets was disappointing. In addition there was no microwave so any heat up had to be done on the electric stove. Also there was no windows in the unit I was in I imagine above the second floor there are.
Stayed 14 nights in Feb 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

6/10 Okay

Grayson

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Nice property, but not guest friendly. If you plan on bringing guest to your room while you are there, this isn’t the hotel for you. The rooms and shower are on the smaller side. Staff was a mixed bag. There is an electric kettle in the room so all I needed was a cup to make some tea because I was so sick. I asked Jessica at the front desk three times for a cup/mug over a period of about 3 days and was not given one. I asked Deana, the other front desk person at night, once and she gave me a cup right away. She even washed it for me.
Stayed 8 nights in Feb 2025

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025