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Holiday Inn Express Cartagena Bocagrande by IHG

Property class: 4

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Photo gallery for Holiday Inn Express Cartagena Bocagrande by IHG

Outdoor pool, pool loungers
Exterior
Property amenity
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Avenida San Martin Cra 2 N 9-54, Cra 3 N 9-55 Bocagrande, Cartagena, Bolivar, 13001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪8 min walk‬
  • Place, Rio Cartagena Casino
    ‪11 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(30 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Accessible

7.8 out of 10
Good
(7 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

7.8 out of 10
Good
(29 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(54 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed

8.4 out of 10
Very good
(8 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Cartagena Bocagrande by IHG

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre.
Holiday Inn Express Cartagena Bocagrande by IHG offers 200 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels. Bathrooms include a shower.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Cartagena Bocagrande by IHG. During your stay, you're just a quick walk from Bocagrande Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 3-minute walk from Bocagrande Beach and a 5-minute drive from Cartagena de Indias Convention Center
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Holiday Inn Express Cartagena Bocagrande by IHG offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2691 square feet (250 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Cartagena Bocagrande by IHG. Self parking is free.

This 4-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM.
Holiday Inn Express Cartagena Bocagrande by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach towels
  • Pool loungers
  • Terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 110000 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 110000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: COP 110000 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: COP 110000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Cartagena Bocagrande Hotel
Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande Cartagena
Cartagena Holiday Inn Express Cartagena Bocagrande Hotel
Hotel Holiday Inn Express Cartagena Bocagrande
Holiday Inn Express Cartagena Bocagrande Cartagena
Holiday Inn Express Hotel
Holiday Inn Express
Express Cartagena Bocagrande

Holiday Inn Express Cartagena Bocagrande by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 557 out of 1011 reviews
Rating 8 - Good. 259 out of 1011 reviews
Rating 6 - Okay. 90 out of 1011 reviews
Rating 4 - Poor. 45 out of 1011 reviews
Rating 2 - Terrible. 60 out of 1011 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

yeisson, San Antonio

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff courtesy and breakfast
Stayed 1 night in Jan 2026

4/10 Poor

sandrine

Travelled with family
Expensive hotel for little value. So so busy long waits at elevators. Small rooms and horrible traffic all day right outside the doors.
Stayed 2 nights in Jan 2026

2/10 Terrible

JOSE

What a wait it was
Stayed 1 night in Jan 2026

6/10 Okay

Luisa

Travelled with family
Disliked: Cleanliness, amenities
fue terrible el check in cuando llegamos dicen que no tenían me reserva y nos dejaron una esperando a contactarse con ustedes para darnos nuestra reserva que estaba hace mucho tiempo
Stayed 5 nights in Dec 2025

10/10 Excellent

Ruth, San Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and courteous staff
Stayed 1 night in Jan 2026

2/10 Terrible

Anibal

Liked: Staff & service, property conditions & facilities
I’ve stayed there before and thought that things changed but they haven’t I would leave with my girlfriend and several days they wouldn’t come and clean the room they have a bunch of lazy people that work there so when I would arrive from sight seeing or hanging out my room was never cleaned so I decided to leave before the 6th of January and payed for a new hotel I wouldn’t refer this hotel to my worst enemy.
Stayed 7 nights in Dec 2025

10/10 Excellent

Santiago

Stayed 4 nights in Dec 2025

6/10 Okay

Jessica, Maple Ridge

Disliked: Cleanliness, property conditions & facilities
Rooms were spacious, bjt not as clean in the corners. Tap water was light brown during first use. Breakfast was not good. Beds were comfy and location and staff were great
Stayed 3 nights in Jan 2026

6/10 Okay

Juan

Travelled with family, Travelled with family and small children
Liked: Amenities
Room condition poor. Bed was damage. And refrigerator was dirty
Stayed 2 nights in Jan 2026

6/10 Okay

Mark

Stayed 10 nights in Dec 2025

10/10 Excellent

Ianick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

Jadwiga

The staff was very helpful and courteous.
Stayed 1 night in Dec 2025

8/10 Good

mohammad

Stayed 1 night in Dec 2025

10/10 Excellent

Alim

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very professional, and room was great. Would recommend
Stayed 8 nights in Nov 2025

8/10 Good

Ana

Stayed 2 nights in Dec 2025

8/10 Good

Enock

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. Location, amenities, staffs.....
Stayed 5 nights in Dec 2025

10/10 Excellent

Boubacar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Blanca, Worthington

Liked: Cleanliness, property conditions & facilities
Excelent service, staff was amazing very friendly.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alberto

Stayed 1 night in Dec 2025

10/10 Excellent

Dante

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Michael John

Liked: Cleanliness, property conditions & facilities
Everything was absolutely fantastic!
Stayed 10 nights in Nov 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a friendly and professional staff, the room very cleanThe only thing was that very little water came out in the shower.
Stayed 1 night in Nov 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Good experience
Stayed 1 night in Nov 2025

10/10 Excellent

Kyara, Bowie

Stayed 2 nights in Nov 2025

10/10 Excellent

Eliana, Bowie

Stayed 1 night in Nov 2025