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Hotel Hernandez CTG

3.0 star property

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Photo gallery for Hotel Hernandez CTG

Outdoor pool
Double Room | Minibar, in-room safe, free WiFi, bed sheets
Restaurant
Restaurant
Minibar, in-room safe, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Bocagrande Cll 14 #1-60, Cartagena, Bolívar
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Clock Tower
    ‪17 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪3 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪9 min drive‬

Room options

View all photos for Quadruple Room, 2 Double Beds

Quadruple Room, 2 Double Beds | Minibar, in-room safe, free WiFi, bed sheets

Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 1 Double Bed with Sofa bed, Private Bathroom

Deluxe Double Room, 1 Double Bed with Sofa bed, Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Deluxe Double Room, 1 Double Bed with Sofa bed, Private Bathroom

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, free WiFi, bed sheets

Superior Double Room

8.0 out of 10
Very good
(2 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Double Room - No Windows

Economy Double Room - No Windows | Minibar, in-room safe, free WiFi, bed sheets

Economy Double Room - No Windows

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Minibar, in-room safe, free WiFi, bed sheets

Triple Room, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Exclusive Double Room, 1 Bedroom

Exclusive Double Room, 1 Bedroom | Minibar, in-room safe, free WiFi, bed sheets

Exclusive Double Room, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed OR 1 Single Sofa Bed

View all photos for Basic Twin Room

Basic Twin Room | Minibar, in-room safe, free WiFi, bed sheets

Basic Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room - No Window

Single Room - No Window | Minibar, in-room safe, free WiFi, bed sheets

Single Room - No Window

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Room

Minibar, in-room safe, free WiFi, bed sheets

Junior Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Hernandez CTG

Hotel with free breakfast, a short walk to Bocagrande Beach
An outdoor pool, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a poolside bar and a 24-hour front desk. Change of towels is available on request
Hotel Hernandez CTG offers 50 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Housekeeping is offered on a daily basis and change of towels can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
During your stay at Hotel Hernandez CTG, you're just a quick walk from Bocagrande Beach. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Drinking options include a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a lift
  • On-site recreation includes a gym
  • Just a 3-minute walk from Bocagrande Beach and a 2-minute drive from Clock Tower
Hotel Hernandez CTG offers its guests an outdoor pool and a fitness centre. WiFi is free in public spaces. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

This 3-star Cartagena hotel is smoke free.

Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • Lift (81 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 9:00 PM

Property is also known as

Hotel Hernandez CTG Hotel
Hotel Hernandez CTG Cartagena
Hotel Hernandez CTG Hotel Cartagena

Hotel Hernandez CTG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 73 reviews
Rating 8 - Good. 15 out of 73 reviews
Rating 6 - Okay. 12 out of 73 reviews
Rating 4 - Poor. 5 out of 73 reviews
Rating 2 - Terrible. 8 out of 73 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Phillip

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Upon checking in, we were taken to a floor that was completely under construction. I’d say the room we were put in had been completed first. From the elevator on there were electrical wires etc. we went down to ask about the start of the noise in the morning and were told they could move us the next day. The area was a construction site and should have been closed. Upon leaving after registration I received an email that there was not going to be any hot water. We felt there was not a sincere response to the areas of issues that were brought to their attention. We left the next day after securing accommodations that were quiet and offered hot water. The fact they knew there was no running hot water before we registered just shows dishonesty.
Stayed 3 nights in Jun 2025

6/10 Okay

Anacristina

Travelled with family, Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Staff great but the place very old even with the remodeling. Cleanness needs to improve. It’s a cheap place to stay at so you get what you paid for. I won’t come back. It was decent for the 2 nights I stayed but you can find so much better
Stayed 2 nights in May 2025

10/10 Excellent

Pedraza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is all fine
Stayed 5 nights in Apr 2025

8/10 Good

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice value the only thing is room was small with no outside window, rooftop is great w small pool great STAFF
Stayed 3 nights in Feb 2025

10/10 Excellent

anzelika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

2/10 Terrible

Rene

Disliked: Cleanliness, staff & service, property conditions & facilities
This place was not at all as described. Most of the main area of the hoteal appeared to be under construction though I saw no actual construction activity the entire time I was there. THe physical envieronment was bad. My room had no windows, looked nothing like the photeos, was like a jail cell, and was like a bad renovation in the US that the landlord did himself with no construction experience. I checked out after one night and got a new hotel. When I pursued a refund the hotel told me they would ok it but that I would have to go through Travelocity. Travelocity said the hotel was unresponsive to the and charged me for the full 6 days even though I only stayed one. I will be disputing this on my credit card.

10/10 Excellent

Carlotta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Bed are comfortable and breakfast good and with quite a lot of food. Not too much choice though. I would go back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tatiana

Stayed 2 nights in Dec 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Dec 2024

8/10 Good

Isaias

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The staff was great. Keren was helpful and i was treated very well by all.
Stayed 4 nights in Nov 2024

4/10 Poor

Douglas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn’t repeat this place
Stayed 1 night in Oct 2024

10/10 Excellent

Rickey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met all my expectations Great location you can walk everywhere from the mall near beaches great hotel for the budget traveler, and the WiFi is on point!
Stayed 4 nights in Oct 2024

8/10 Good

Mariel, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

2/10 Terrible

Lesly

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A total mess! Smell like mold, no towels, no sheets, tv kept cutting out, no shower door. The place is hot and gave me the creeps. I lost my money, because I checked out the same afternoon. Stay away!!! That thing should be the worst motel ever. THAT IS NOT A H oTEL.
Stayed 1 night in Aug 2024

10/10 Excellent

Nelson Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ricardo, Bend

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room
Stayed 1 night in Aug 2024

8/10 Good

Nolan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was well worth the cost!
Stayed 7 nights in Jul 2024

8/10 Good

Kib

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was simple but clean and nice. The overall facilities are under construction so could improve slightly. The staff was excellent! If you’re looking for luxury go elsewhere. Otherwise this is a good choice.
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

sandra

Still undergoing renovations but the staff is super friendly and the location very convenient.
Stayed 6 nights in May 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Budget-friendly hotel with some drawbacks

Hotel was a good deal price-wise but the surrounding area was very noisy and even though the windows were always closed, they didn’t buffer anything at all. Room had a good size but was quite dirty upon arrival. It looked like some liquid spill was not cleaned on one side of the beds. Staff was friendly but no one spoke any English which made it a bit difficult (despite me speaking some Spanish). Breakfast was nice and always freshly made. It was weird though that it changed from buffet-style to made-to-order in the 5 days I stayed. I also consistently got smaller portions of foods/beverages than others. Not sure why.
Stayed 6 nights in May 2024

6/10 Okay

Aurora

Travelled with family
Stayed 2 nights in Mar 2024

4/10 Poor

Jenna

Liked: Staff & service
Stayed 2 nights in Mar 2024

4/10 Poor

Jorge, Bryan

Travelled with family
Remoldinling was going on at the moment and it started early and didn’t get no sleep.
Stayed 3 nights in Jan 2024

10/10 Excellent

Aurora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service very good service
Stayed 1 night in Jan 2024