Hotel Santa Alejandria

3.0 star property

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Photo gallery for Hotel Santa Alejandria

Interior detail
Economy Double Room without window,  First Floor | Premium bedding, in-room safe, blackout curtains, free WiFi
A hallway with a wooden floor, white walls, and a dining area with tables and chairs.
A corridor with white columns, a hanging chandelier, and a dining area with tables and chairs.
A staircase with patterned steps leading to a landing with a balcony.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Calle de la Cruz No. 9 – 42, Cartagena, Bolivar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Twin Room, 2 Single Beds

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

Double Room, 1 King Bed

7.2 out of 10
Good
(12 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Economy Double Room without window, First Floor

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

About this property

Hotel Santa Alejandria

This hotel features a microwave in a common area, a fridge in a common area and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Hotel Santa Alejandria offers 14 accommodations with a safe and free toiletries. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Santa Alejandria. During your stay, you're just a quick walk from Clock Tower. Features include free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Within a 10-minute walk of Clock Tower and Walls of Cartagena
  • Airport shuttle service available for a fee
Hotel Santa Alejandria offers its guests a terrace, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Hotel Santa Alejandria also features room service (during limited hours), a front desk safe, and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6 AM to 10 PM on request

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 60000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way)
  • Rollaway bed fee: COP 60000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Santa Alejandria offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Parents traveling with a child under 18 must present the child's identity card upon check-in. If only one parent or legal guardian is traveling with the child, that parent or legal guardian must also present a notarized consent of travel signed by both parents.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria
Santa Alejandria Cartagena
Santa Alejandria
Hotel Santa Alejandria Hotel
Hotel Santa Alejandria Cartagena
Hotel Santa Alejandria Hotel Cartagena

Hotel Santa Alejandria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 246 out of 646 reviews
Rating 8 - Good. 247 out of 646 reviews
Rating 6 - Okay. 87 out of 646 reviews
Rating 4 - Poor. 34 out of 646 reviews
Rating 2 - Terrible. 32 out of 646 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Small quiet hotel in a safe area within the walled city. Free breakfast along with daily housekeeping and professional staff made my stay a great one.
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Ronald

Liked: Amenities
Staff was very helpful!!! Respond to your needs immediately.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice stay
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellenr staff. Good breakfast. Very friendly staff
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Christine

Liked: Amenities
Great central location, staff wonderful, property good value.
Stayed 7 nights in Aug 2024
Verified

2/10 Terrible

Ruben

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the money
Stayed 1 night in Mar 2026
Verified

6/10 Okay

wilmer

Liked: Cleanliness
Pros: - Location, walking distance from everything - Staff, always willing to assist you - Breakfast, basic but delicious! Cons: Instalations need some maintenance. Very basic rooms with hard rock beds. Everything in the bathroom, although working, in poor conditions
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Arturo

Liked: Cleanliness, staff & service
Disliked: Amenities
Very friendly staff! But rooms need to be kept an eye on. Signs of mold, leaks and sheets although looking clean not so white.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs with excellent location
Stayed 2 nights in Jun 2024
Verified

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've used this hotel on multiple occasions and have always had a pleasant stay. The staff is so friendly.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Minca
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Amazing location, perfect value for money, excellent staf. Wifi is great, airconditioning good, warm showers.
Stayed 3 nights in May 2024
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service
Located in great area, very nice hotel with nice friendly staff and very avarage, standard rooms
Stayed 3 nights in May 2023
Verified

8/10 Good

Chandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the money. Good breakfast, convenient to everything. Speedy check-in and checkout.
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had another great stay. Excellent staff.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis with excellent location. Friendly staff
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Pei-Tien

Liked: Amenities
Great location, friendly staff and safe. The room is not the same as the photos and wasn't as clean in the bathroom when we arrived but decent price for travelers on a budget.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a Good location and close to everything
Stayed 3 nights in Dec 2023
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Great location Good breakfast Older hotel but very clean
Stayed 6 nights in Feb 2025
Verified

4/10 Poor

Jorge

Disliked: Cleanliness, amenities
The location is convenient and the staff at reception were friendly. Unfortunately, the room was not clean — hair on the floor, old dirty towels, stains everywhere, and no shower curtain. Very noisy, and not family-friendly as inappropriate sounds could be heard. The photos online are misleading and do not reflect the actual condition of the property.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Blaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here before. Very friendly staff. Very clean, and the location is awesome.
Stayed 1 night in Jun 2024
Verified

6/10 Okay

Julie

Disliked: Property conditions & facilities
Noisy kitchen staff, behind our room, on the main floor preparing the decent breakfast at 6am. You could rinse your feet in the shower, wash your hands in the sink and sit on the toilet all at once! Plastic mattress cover with no protector, just a sheet! Get a room upstairs if given the opportunity, location good.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location in the heart of the Old City.
Stayed 3 nights in Oct 2024