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Grand Sirenis Cartagena

4.0 star property
VIP Access

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Photo gallery for Grand Sirenis Cartagena

Exterior
Property video
Reception
3 bars/lounges, poolside bar
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking included
  • All-inclusive
  • Pet-friendly
  • Pool
  • Gym

Explore the area

View in a map
Anillo Vial Manzanillo del Mar, Kilometro 3 - 750, Cartagena, Bolívar
  • Place, Playa Manzanillo
    ‪3 min walk‬
  • Place, Karibana Golf Club
    ‪6 min drive‬
  • Place, Bocagrande Beach
    ‪31 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪21 min drive‬
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | 1 bedroom, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | 1 bedroom, free minibar, in-room safe, desk

Premium Room, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Grand Sirenis Cartagena

All-inclusive hotel with 2 restaurants and 2 outdoor pools
Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and a full-service spa. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include 3 bars/lounges, a 24-hour fitness centre and a poolside bar. Change of towels is available on request
Grand Sirenis Cartagena offers 147 air-conditioned accommodations with free minibar items and a safe. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Cartagena hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
During your stay at Grand Sirenis Cartagena, you're just a quick walk from Playa Manzanillo. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • The 2 restaurants, poolside bar and 3 bars/lounges offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, manicures and pedicures or massages at the spa
  • Amenities include 2 meeting rooms, a conference centre and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute walk from Playa Manzanillo and 6 minutes by car from Las Ramblas Shopping Center
  • Pets welcome free of charge
Grand Sirenis Cartagena is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Grand Sirenis Cartagena offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

There are 2 meeting rooms available. The business-friendly Grand Sirenis Cartagena also features multilingual staff, a garden, and a lift. Limited free parking is available on a first-come, first-served basis.

This 4-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM. The hotel hosts a free manager's reception daily.
Grand Sirenis Cartagena has 2 restaurants on site.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks and beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Land activities

Fitness facilities

Lessons/classes/games

Aerobics

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • 3 bars/lounges
  • A poolside bar
  • Free daily manager's reception

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free beach club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • Conference centre

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (90 centimetre wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Karmairí Cartagena
Grand Sirenis Karmairi Hotel
Grand Sirenis Karmairi Cartagena
Grand Sirenis Karmairi Hotel Cartagena

Grand Sirenis Cartagena Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 66 reviews
Rating 8 - Good. 12 out of 66 reviews
Rating 6 - Okay. 7 out of 66 reviews
Rating 4 - Poor. 3 out of 66 reviews
Rating 2 - Terrible. 11 out of 66 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

akeem

Stayed 4 nights in Aug 2025

2/10 Terrible

Rudolph

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worse hotel u can stay in i cant find 1 good thing about it u cant go to beach at 5 not part of hotel food garbage room moldy staff garbage u starve to death in that hotel 1 day i stood am still fighting fie my refund for the 3 days left i had to leave and stay some were else after the 1st day i dont recoomend this place to anyone dogs live better in the streets than this place and and still trying to get my refund back
Stayed 4 nights in Aug 2025

6/10 Okay

Cesar

Travelled with partner
Disliked: Staff & service, amenities
Staff was very friendly and professional BUT VERY SLOW and not attentive. The room fridge wasn't restocked, tried calling the front desk several times but they never responded. Bars needs more options for mixed drinks and more variety for the buffet. Inside Pool area needs maintenance and more towels. The back pool area towards the beach is small and the downstairs bar is unattended. Small reserved section for the beach but the view is blocked by small vendors and restaurants. The people of work there are always battling for business with the others and can get loud. Overall I wouldn't recommend this location. NEEDS A LOT OF ATTENTION.
Stayed 5 nights in Jul 2025

2/10 Terrible

Tamia

Disliked: Cleanliness, amenities, property conditions & facilities
From the moment we arrived, I genuinely believed we were at the wrong location. The photos online are incredibly misleading and do not reflect the actual state of the resort. We were greeted by a dog lying idly at the entrance—not exactly the warm welcome one expects. The restaurant had a strong, unpleasant odor and offered extremely limited food options. The bar was just as underwhelming, with only three stools available—not nearly enough for guests at a so-called full-service resort. Upon entering the room, we were immediately hit with a foul odor that made it difficult to settle in. To make matters worse, there was loud construction taking place directly across from our room. As we walked to our space, construction workers whistled at us, making us feel deeply uncomfortable and unsafe. This behavior is unacceptable and completely inappropriate in any professional hospitality setting. The second pool was an absolute eyesore—dirty, filled with algae, and clearly unmaintained. It was unusable and further solidified our decision to leave the property altogether. We quickly found an Airbnb, which saved what would have otherwise been a disastrous trip.
Stayed 4 nights in Jul 2025

10/10 Excellent

WILLIAM, ASHBURN

Travelled with family
Liked: Amenities
Great attention
Stayed 1 night in Jul 2025

8/10 Good

Eric

Stayed 4 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, room comfort

Vacay Stay

The staff was amazing and friendly. The rooms could use some upgrades, especially the shower and toilet area. Other than that the food was really good. Access to the beach was great.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ariandna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive, helpful and super friendly! The food was delicious and there was always variety from different meats, rice, fruits and desserts. The drinks were always refreshing. I really enjoyed how welcoming and approachable the staff was. I was also impressed by how involved management was and very personable. I enjoyed my stay here because thanks to Chester/Franklin there was always entertainment whether it was in the inside bar or by the pool. I went as a trip with 2 other friends but this resort was also kid friendly with activities by the pool. I highly recommend this resort, the views were fantastic!
Stayed 5 nights in Jul 2025

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is not being maintained. The smell of mould in the air is very obvious everywhere you go. When we were checked in, we were given a room that had yet to be cleaned and still had dirty bathroom, unmade bed, leftover food. I asked for a second room, but in addition to not being shown as the pictures it was beside a massive condo construction. They did end up moving us into a different building closer to the beach, which was better but still had issues and still had construction all around us. I think it’s very important that you update your website with this information
Stayed 7 nights in Jun 2025

10/10 Excellent

Oscar javier Rivera

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff food was awesome
Stayed 5 nights in May 2025

2/10 Terrible

Sylvia

Stayed 8 nights in May 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jasmine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very amazing place to stay
Stayed 6 nights in May 2025

10/10 Excellent

Janderson Compres

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Bellaniris

Stayed 3 nights in Feb 2025

8/10 Good

Jorge, Villa canales

Travelled with family and small children
Liked: Cleanliness, staff & service
Is not beach front so you have to walk like a block to get to the beach club
Stayed 5 nights in Apr 2025

10/10 Excellent

Rocio

Stayed 5 nights in Mar 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax stay

Amazing Experience. Luis Orrego was espectacular! Attention to detail and service was on standing.
Stayed 1 night in Mar 2025

10/10 Excellent

sergio, Tampa

Stayed 3 nights in Mar 2025

8/10 Good

Victor J

Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice room service excellent pool need upgrade
Stayed 7 nights in Mar 2025

2/10 Terrible

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
see above... the staff is friendly although English not spoken. VERY BORING
Stayed 7 nights in Feb 2025

4/10 Poor

mohammad, w bridgewater

Stayed 6 nights in Dec 2024

6/10 Okay

Sheldon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
I was tricked by expedia for not telling me about all inclusive at the resort so i had to buy food everyday which was an inconvenience for me.
Stayed 4 nights in Feb 2025

10/10 Excellent

Robert Stice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 7 nights and absolutely loved it. I definitely think the pictures of the place online undersell how nice the resort is. The decor was nicely laid out and well kept. The area is quiet, especially compared to the Bocagrande area of downtown Cartagena. Uber rides were cheap and took about 10-15 minutes to the walled city area. There are four bars, one down by the beach in a private lounging area with a security guard who will watch your stuff if you walk the beach. Another bar is next to the western pool with lounge chairs and bar tables. The main bar is called the Elixyr and is located near the lobby. And one more bar is next to the eastern pool. Many of the bartenders were in training so if you ordered a drink from different people it came out looking totally different. There are two restaurants, one is buffet-style called "Merkato" and is located under the lobby. It serves breakfast, lunch, and dinner. If you buy the all-inclusive package, that one is always free to dine at. The other restaurant is the "Fish House" located in the western building. It is a standard dining experience and serves pretty great food. On Mon-Wed, they only served dinner at the Fish House and gave us a special all-inclusive menu with select dishes. I highly recommend staying here, it is a nice place to escape to after spending the day or night in the bustling city. The staff couldn't have been kinder and more accommodating. Do yourself a favor, and stay at the Karmairi.
Stayed 8 nights in Feb 2025

6/10 Okay

soni

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Feb 2025