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Santa Catalina Hotel

4.0 star property
VIP Access

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Photo gallery for Santa Catalina Hotel

Outdoor pool
Terrace/patio
Front of property – evening/night
Lobby
Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

Map
Carrera 6, Cl. del Candilejo #32 - 62, Cartagena, 130001
  • Clock Tower
    ‪1 min walk‬
  • Cartagena de Indias Convention Center
    ‪2 min walk‬
  • Walls of Cartagena
    ‪5 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(11 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Voilá Centro Histórico

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (646)
The price is CHF 140
for 1 room
13 Jul - 14 Jul
Voilá Centro Histórico

About this property

Santa Catalina Hotel

Hotel with free breakfast, steps from Clock Tower
This smoke-free hotel features a restaurant, a bar/lounge and a poolside bar. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace and concierge services are on-site.
Santa Catalina Hotel offers 40 air-conditioned accommodations with minibars and a safe. 42-inch LCD televisions come with premium satellite channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Our customers tell us that they can't get enough of the pool at Santa Catalina Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the location and the pool
  • Steps from Clock Tower and 6 minutes on foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Santa Catalina Hotel. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Gran Inka – On-site restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gran Inka

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per day
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 63000 per vehicle (one-way, maximum occupancy 2)
  • Pet fee: COP 80000 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector, a security system and a first aid kit
Santa Catalina Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santa Catalina Hotel Cartagena
Santa Catalina Cartagena
ta Catalina Hotel Cartagena
Santa Catalina Hotel Hotel
Santa Catalina Hotel Cartagena
Santa Catalina Hotel Hotel Cartagena

Santa Catalina Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 645 out of 933 reviews
Rating 8 - Good. 178 out of 933 reviews
Rating 6 - Okay. 64 out of 933 reviews
Rating 4 - Poor. 25 out of 933 reviews
Rating 2 - Terrible. 21 out of 933 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Feb 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Feb 2025

8/10 Good

Greg T

Liked: Property conditions & facilities, room comfort
Pool was unavailable due to private party and this is the 2nd time this has occurred. The same thing happened on a previous trip. To make matters worse, our room was directly beneath the pool bar area. They began their party preparations at 5am and it was impossible to sleep due to the noise. Fortunately, they moved us to a different room the next day. I like this property but if they continue to block the pool area for weddings or other private events, they should stop advertising that the property has a pool.
Stayed 3 nights in Mar 2025

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

amazing hotel perfect location right in the center of Cartagena with lots of restaurants and things to do
Stayed 1 night in Mar 2025

10/10 Excellent

Eliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Locatio. Location

The hotel has the perfect location! Just in the middle of old town. The rooms are very modern and comfy, the rooftop has an amazing view!
View from balcony
Stayed 2 nights in Feb 2025

10/10 Excellent

yeisell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay at the Santa Catalina Hotel. It was the final night on our trip to Colombia and second hotel in Cartagena. The staff were very friendly and helpful and the rooftop was a highlight! The room itself was a bit small and darker compared to other places we stayed on the trip. The location was right in the middle of the city and very close to whatever we wanted to go to.
Stayed 1 night in Feb 2025

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and location.
Stayed 4 nights in Feb 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Anisbey

Liked: Cleanliness, staff & service, property conditions & facilities
Me encantó
Stayed 3 nights in Feb 2025

8/10 Good

Thea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here. The rooftop pool and bar area is really amazing. The breakfast could definitely be improved, there wasn’t much choice, but everything was decent tasting. There was a bad smell from the drains in the bathroom but the room was huge and the bathroom was very far from the bed so it didn’t bother me. Would definitely stay again! Thank you!
Stayed 1 night in Feb 2025

10/10 Excellent

Fabiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great location, would love to come back. Their breakfast was excellent too
Stayed 1 night in Feb 2025

8/10 Good

Gloriana

Travelled with partner
Great location
Stayed 3 nights in Feb 2025

10/10 Excellent

Imani Jemila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel so much! It’s beautiful, so comfortable, the staff are so kind and welcoming, the food is so fresh and amazing!!! The rooftop was lovely to have to cool down after mornings walking around the walled city, which you must do if you stay here because you’re smack in the middle!!! It’s amazing, my boyfriend and I loved it so much, we booked the King Superior room and it was lovely! I was in awe each time we came back to our hotel, I’m huge on nature and architecture and this hotel has both! Mucho Gracias Hotel Santa Catalina I will be back!:)
Stayed 5 nights in Feb 2025

10/10 Excellent

Yasiel

Stayed 2 nights in Feb 2025

8/10 Good

Cathy, Washington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size modern room which was clean and well maintained; in a great location for exploring the Walled City
Stayed 3 nights in Feb 2025

10/10 Excellent

CLAUDIA, MIAMI

Stayed 3 nights in Feb 2025

8/10 Good

Yatta Julienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so welcoming at this hotel & did everything to make you feel welcome. The included breakfast was amazing & the waiting staff here went above and beyond. The rooms were a little dated but it is an old city so it's to be expected. Shower room was great, bed super comfy, safe in room. great rooftop with good views to the square. Negatives were the huge TV stuck out into the room at an odd angle and the 1 elevator was Super slow
Stayed 6 nights in Dec 2024

10/10 Excellent

PAUL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great poace tonstay in Cartagena
Stayed 4 nights in Feb 2025

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Magical Stay at Santa Catalina Hotel in Cartagena Our family of five had an absolutely wonderful stay at Santa Catalina Hotel in Cartagena. From the moment we arrived, we were warmly welcomed by the incredible staff, who went above and beyond to make our experience special. Their hospitality truly made us feel at home. The hotel’s location is perfect—right in the heart of the historic center, making it easy to explore Cartagena’s charming streets, vibrant plazas, and incredible restaurants on foot. Despite being so centrally located,our room itself was a peaceful oasis, offering an escape from the city’s lively energy. The property is stunning, with a rich history as a former monastery that has been beautifully restored while preserving its colonial charm. Traveling as a family with teenagers and kids, we found the hotel to be both welcoming and accommodating. The rooftop pool was a favorite spot for our children to unwind, while we enjoyed some drinks and views of the city. Every detail, from the comfortable rooms to the delicious breakfast, exceeded our expectations. Santa Catalina Hotel is truly a gem, and we will definitely return on our next visit to Cartagena. Highly recommended to anyone looking for a great experience in this incredible city!
Stayed 2 nights in Feb 2025

10/10 Excellent

farida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at this hotel. It is located very close to most attractions and in the heart of the city. The hotel is clean as are the rooms. The bed is super comfortable and service is very friendly and good. The hotel also offered a great breakfast. Highly recommend!!
Stayed 6 nights in Jan 2025

10/10 Excellent

Kestutis

Stayed 1 night in Jan 2025

10/10 Excellent

Beatriz

Stayed 3 nights in Jan 2025

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance! Amazing hotel room design
Stayed 2 nights in Jan 2025