Townhouse Boutique Hotel

4.0 star property
VIP Access

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Photo gallery for Townhouse Boutique Hotel

Unwind by the pool with a clear view of the historic tower.
Relax in a serene bedroom with a large bed, wooden headboard, and city views.
Relax in this stylish living area with a plush sofa, glass coffee table, and a beautiful view of the surrounding landscape.
Traditional architecture meets lush greenery in this charming building with balconies and a warm yellow facade.
Experience the classic design of our hotel's elegant corridors, featuring lush greenery and a warm atmosphere.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

View in a map
Calle Segunda Baillo No 36-88, Cartagena, Bolivar, 130001
  • Clock Tower
    ‪3 min walk‬
  • Walls of Cartagena
    ‪5 min walk‬
  • Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Standard Room

10.0 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Quadruple Room, 2 Queen Beds, Balcony, City View

9.6 out of 10
Exceptional
(9 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room

10.0 out of 10
Exceptional
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Penthouse, 2 Bedrooms, Private Pool

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

Deluxe Suite, 2 Bedrooms

  • 46 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Similar properties

About this property

Townhouse Boutique Hotel

Hotel with 2 outdoor swimming pools, a short walk to Clock Tower
This hotel features 2 outdoor pools, a restaurant and a bar/lounge. Free full breakfast and free WiFi in public areas are also provided. Additionally, a poolside bar, a rooftop terrace and a coffee shop/cafe are on-site.
Townhouse Boutique Hotel offers 10 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool.
Our customers tell us that they can't get enough of the helpful staff at Townhouse Boutique Hotel. During your stay, you're just a quick walk from Clock Tower. Enjoy features like free breakfast and free WiFi in public areas, plus 2 outdoor pools.
  • Free full breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Members Only, a theme restaurant that serves sushi
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Clock Tower and 11 minutes on foot from Cartagena de Indias Convention Center
  • Airport shuttle service available for a fee
Townhouse Boutique Hotel offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A rooftop terrace, tour/ticket assistance, and concierge services are also featured at Townhouse Boutique Hotel. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Guests are served a free full breakfast on weekdays from 8:00 AM to noon and at the weekend from 8:00 AM to 11:00 AM.
Members Only – This theme restaurant specialises in sushi and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Townhouse Rooftop – This tapas bar serves brunch, lunch and dinner. Open daily.
Members Only – This coffee shop only serves breakfast. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free full breakfast available 8:00 AM to noon on weekdays and 8:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Members Only
  • Members Only
  • Townhouse Rooftop

Things to do

  • 2 outdoor pools
  • 24-hour pool access
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 120000 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Townhouse Boutique Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access is available 24 hours a day.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Townhouse Boutique Hotel Cartagena
Townhouse Boutique Cartagena
Townhouse Boutique
Townhouse Boutique Hotel Hotel
Townhouse Boutique Hotel Cartagena
Townhouse Boutique Hotel Hotel Cartagena

Townhouse Boutique Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 268 out of 342 reviews
Rating 8 - Good. 34 out of 342 reviews
Rating 6 - Okay. 22 out of 342 reviews
Rating 4 - Poor. 7 out of 342 reviews
Rating 2 - Terrible. 11 out of 342 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

KATHLEEN Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This gorgeous boutique hotel is exactly as pictured. The staff is super friendly, and the breakfast (included) is delicious. The hotel has been thoughtfully designed so it is a really harmonious experience being there. A huge bonus is their sister resort, the Blue Apple on Tierra Bomba island. Guests of the Townhouse don't pay a day pass fee for travel to and from and use of Blue Apple's facilities. There is a port fee to pay (if I remember correctly it was about $80 for four people), and you do pay for your food and drink, but this was a wonderful surprise for us, as we'd expected to pay $80 - $100 each for a day pass to an island resort for a beach day. Also good to know: the old city in Cartagena is a boisterous place, but the hotel's windows/doors are very soundproof, so we always slept soundly. Anyhow, 10/10!
Stayed 9 nights in Apr 2025

10/10 Excellent

kimia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Fidel

Stayed 1 night in Apr 2025

10/10 Excellent

Janae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Townhouse Boutique Hotel! It's inside the walled city so you are close to EVERYTHING. My room was clean and bright. The food was good as well. Also, every staff member was polite and accommodating. My only complaint is that my bathroom was super small. We had a hard time maneuvering around in it. You basically have to step into the shower to close and open the door while in there. The space is entirely too small for a regular door. A pocket door is what's needed. I still would not hesitate to stay there again. One bonus was that you can take a boat to their sister resort on an island for free. You only have to pay the $4 port tax and food and drinks while there. The staff and food on the island were just as good!
Stayed 3 nights in Apr 2025

10/10 Excellent

ANA MARIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A la ubicación le doy 10 de 10 puntos, esta estratégicamente ubicado. El aire acondicionado no funcionaba muy bien, fue lo único pero en general muy buena opción por el precio
Stayed 1 night in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Apolonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Bisola

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I really would have loved to give this hotel 5 stars, however due to 2 issues I can not. I will start by saying our actual suite room was modern, spacious, clean and exactly what was pictured. The only form on communication with the front desk staff is via WhatsApp and they are very responsive. We stayed at the hotel for 4 days and 3 nights and during our stay the elevator was “out of service” for a majority of our time. However, since the elevator is glass you could see it being used by the workers to bring items up to the rooftop at times during this period. The reason we picked this hotel compared to ours in the area was because I was traveling with my older mother and they had an elevator. Out of our 4 days there, here was only 2 times when the elevator was working. Since the morning breakfast was on the roof, she was not able to walk all the way up there and utilize that amenity. In addition, one day there was construction “maintenence” that started before 8am. There was no notification that this would be occurring the night before and therefore we were woken up to hammering. If it weren’t for this two issues, our stay otherwise was good.

10/10 Excellent

Myriam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property, rooms are very clean and lovely. Very well located in the Old City. Staff is fantastic and very willing to help. The rooftop bar is fun and has a lovely view the sunset. Some street/bar noise at lower level but not bothersome.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
Overall property was good, and the staff was very courteous and helpful. Loved the rooftop restaurant with a live DJ everyday around 1PM. Disappointed with the pool as it was in the restaurant area and quite small. Felt awkard getting in so it was a pass for us. Looked much larger in the pictures.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed the location of the hotel. We also enjoyed the supper club experience. On Friday and Saturday night, it is very noisy and there is bar downstairs that is very loud. Overall our experience was good, I liked the intimate feeling of the smaller hotel and being able to communicate via WhatsApp with the staff was great
Stayed 4 nights in Mar 2025

10/10 Excellent

Noelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. The staff was top tier. From the welcoming and the communication throughout the stay. This included an amazing breakfast for two! Highly recommend. The room was beautiful. And they say the room doesn’t include balcony but our room had the little balcony covered in beautiful colorful flowers that overlooked the street. Best arepas right outside the door, that start at 5pm! Well worth the extra money for the amazing experience .
Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff was nice and communicated before and during the stay. Hotel was nice and clean. Rooftop is a nice addition. Only this is there is a club below so it's kind of loud, however we were so tired we passed right out.
Stayed 1 night in Mar 2025

8/10 Good

Jeimy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, and safe. The menu is a bit limited but yummy, for a quick bite.
Stayed 3 nights in Feb 2025

10/10 Excellent

Moniram

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacquelyn Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing from the room to service can’t fault anything Reception staff were so helpful Roof top bar served daily breakfast which was delicious I would recommend this hotel every time
Stayed 5 nights in Feb 2025

8/10 Good

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is cool and the top terrace is fun with delicious treats. Beware of the checkin they try to get photographs and have you write your full credit card number and details in a sheet of paper, a dangerous play. They should do a pre authorization not this crazy 1980’s process.
Stayed 1 night in Mar 2025

10/10 Excellent

Mohan

Stayed 1 night in Feb 2025

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Wonderful Stay! I had an amazing stay at [Hotel Name]! The hotel was not only Instagram-worthy but also super safe and walkable, making it easy to explore the area. The staff was incredibly friendly and informative, always ready to help with recommendations. The food at the hotel was delicious, offering a great variety for every taste. I highly recommend this place for anyone looking for a great experience with a perfect combination of comfort, convenience, and great service!
Stayed 3 nights in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well appointed: all the amenities of home. Staff was amazing and friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Mehiar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, perfect location and nice hotel
Stayed 3 nights in Mar 2025

4/10 Poor

Osmar

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service

Trying to be innovative but fail

You have check in twice first through what’s app then in person , same info passport ,credit card. Twice for no reason also they seem to be understaffed, one girl was helping 3-4 gust at a time maybe they were at lunch but took to long to check in.
Stayed 1 night in Feb 2025

10/10 Excellent

Jason B, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very attentive. The hotel was immaculate.
Stayed 5 nights in Feb 2025

8/10 Good

Joan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room but too much noise. Party central. On 2nd floor could hear the party noise for hours coming from the first floor until 1am. Breakfast was good. Not sure I would recommend it for a mature patron.
Stayed 3 nights in Feb 2025