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Travelers Suites Orange Cartagena

3.0 star property

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View from property
Studio (Apartment) | Balcony
Terrace/patio
Apartment, 2 Bedrooms | View from room
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Kitchen
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
Cra 10 No 5a - 15 Castillo Grande, Cartagena, Bolivar, 130001
  • Place, Malecón Bahía de las Ánimas
    ‪1 min walk‬
  • Place, Castillo Grande Beach
    ‪3 min walk‬
  • Place, Bocagrande Beach
    ‪13 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪25 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Apartment, 2 Bedrooms

  • Partial ocean view
  • 64 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Apartment, 3 Bedrooms

Minibar, in-room safe, desk, iron/ironing board

Apartment, 3 Bedrooms

  • Partial ocean view
  • 3 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Single Beds and 1 Single Bunk Bed

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About this property

Travelers Suites Orange Cartagena

An outdoor pool, a 24-hour business centre and a business centre are available at this smoke-free apartment building. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include conference space, concierge services and dry cleaning. Each apartment provides a TV with cable channels, plus a kitchen with a fridge, a stovetop and a microwave. Added amenities include free WiFi, a balcony and a minibar.
Travelers Suites Orange Cartagena offers 32 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. A pillow menu is available. Televisions come with cable channels. Accommodation at this 3-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the apartment include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Travelers Suites Orange Cartagena. During your stay, you're just a quick walk from Malecón Bahía de las Ánimas. Features include free breakfast, free WiFi in public areas and free self-parking. This comfortable apartment building has 32 apartments over 20 floors. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a balcony and cable TV
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 5 minutes by car from Bocagrande Beach and 6 minutes from Clock Tower
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this apartment measures 1076 square feet (100 square metres) and includes conference space. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly Travelers Suites Orange Cartagena. The apartment can provide concierge services and wedding services. Self parking is free.

This 3-star Cartagena apartment is smoke free.

Guests are served a free local cuisine breakfast daily. The apartment hosts a free manager's reception daily.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Children stay free (see details)
  • Free cot

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Free local cuisine breakfast available daily
  • Free daily manager's reception
  • Limited room service
  • Minibar

Bedrooms

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Terrace

Laundry

  • Laundry facilities
  • Laundry service

Work spaces

  • 1,076 square feet of conference space
  • 24-hour business centre
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: COP 55,000 per pet per night

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Free local calls
  • Iron/ironing board on request
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Things to do

  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 20 floors
  • 32 units
  • Banquet hall

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 55000 per pet, per night
  • Only dogs and cats are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per vehicle (one way)
  • Pet fee: COP 55000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Travelers Suites Orange Cartagena offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Orange Suites Cartagena
Travelers Suites Orange
Travelers Suites Orange Aparthotel Cartagena
Travelers Suites Orange Cartagena
Travelers Suites Orange Cartagena Aparthotel
Travelers Suites Orange Aparthotel
Travelers Suites Orange Cartagena Cartagena
Travelers Suites Orange Cartagena Aparthotel
Travelers Suites Orange Cartagena Aparthotel Cartagena

Travelers Suites Orange Cartagena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 81 out of 157 reviews
Rating 8 - Good. 42 out of 157 reviews
Rating 6 - Okay. 18 out of 157 reviews
Rating 4 - Poor. 5 out of 157 reviews
Rating 2 - Terrible. 11 out of 157 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Priscilla

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Breakfast always ran out by 7am. They don’t make enough and lacked variety. Tables were always dirty and lacked space.
Stayed 5 nights in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Excellent!
Stayed 4 nights in Oct 2025

8/10 Good

Nancy

Travelled with family, Travelled with family and small children
Liked: Cleanliness
The kitchen in my apartment never worked, i notified the office and they didnt do anything about it. We rented 3 apartments and all of them had different issues. The elevators had some issues as well and just one was working.
Stayed 7 nights in Aug 2025

10/10 Excellent

miguel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unlike a hotel,,these Aparta-Hotels come with a real kitchen including dishes, utensils, hardware, pams, coffee maker. Very clean, free breakfast great service. Beach is 2 blocks away. Fine dining and stores are 8 blocks away. Very safe neighborhood. People walk outside with their dogs, bikes and roller blades. Yes, I would stay there again.
Stayed 8 nights in Aug 2025

10/10 Excellent

Ellys, new jersey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Un lugar tranquilo fuera de todos los turitas
Stayed 3 nights in Aug 2025

4/10 Poor

Fred

The management located in the garage of the hotel was all about money and not about delivering good customer service. We reserved a five day stay online on Expedia and was given the option to pay at the hotel upon check in. We paid for five days at the hotel when we checked in. The managers (there were two men in the office who said that they were managers) took our payment for five days and purposely did not mentioned that they would charge us for the previous day that we reserved but could not check in. We reserved for five days, Sunday check in and check out on Saturday but actually checked in on Monday. At the end, the managers said that we reserved but did not show on Sunday so we needed to pay for an extra day. We were charged for a Sunday stay but did not stay at the hotel on Sunday. Since we planned to stay for five days we were forced to pay for an additional day. We paid for six days but only stayed for five days. We were not told in advance or at check in of this additional day charge and was sent an email on the day before check out telling us that we had to check out immediately or had to pay an additional day to remain at the hotel. As a family with children, we were put in a difficult take it or leave it position and were taken advantage of. We were ripped off by the managers. As visitors from the US, We would not recommend this hotel to any American visitors to Columbia.
Stayed 5 nights in Jul 2025

10/10 Excellent

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Lamis

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay
Stayed 18 nights in Mar 2025

8/10 Good

Claudia

Liked: Property conditions & facilities
Love this place, being there a couple times before. Easy checking in, staff is really nice and helpful.
Stayed 3 nights in Jan 2025

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property Well located
Stayed 5 nights in Feb 2025

6/10 Okay

Rob

They give you no choice, but to wear a orange wristband for your entire stay and they charge you six thousand pesos per person for the wristbands, it says nowhere in the Expedia app when I booked online for the additional charges, The pool is a lot smaller than it looks in the photos, but nice view from the 20th floor…
Stayed 1 night in Oct 2024

10/10 Excellent

Rob

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Marussia

Travelled with family
Liked: Cleanliness, room comfort
Buena ubicación y los empleados son muy amables, también el desayuno es delicioso y en el piso 14 tienen una vista panorámica de la ciudad de Medellin. Good location and employee are so friendly also the breakfast are delicious and in the 14 floor have the panoramic view of the city of Medellin.
Stayed 3 nights in Sep 2024

6/10 Okay

Alberto M.

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Check-in process was very slow and the office was inside the parkade which seemed a little shady. There was no soap in the bathrooms which kept us from showering properly.
Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, property conditions & facilities
The only bad thing is they charge for “bands” to walk around the building
Stayed 6 nights in Jul 2024

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Jul 2024

8/10 Good

Priscilla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment and view was amazing. We loved the location. I gave it a 4 star because of the lack of amenities. The pool was small, only had 4 lounge chairs, dining area small, breakfast variety not the greatest, and the elevator was small so wait time to the 20th floor (where pool and breakfast located) was long.
Stayed 4 nights in Jul 2024

10/10 Excellent

Zachary

Travelled with family
Liked: Cleanliness, room comfort
Good location. Fully load kitchen for cooking. Very clean. Great balcony.
Stayed 1 night in Apr 2024

6/10 Okay

Darlene

Travelled with family and small children
Liked: Amenities
No nos permitieron usar la lavadora y la secadora aún el apto teniendo disponible y fue una de las razones por las que reservamos.
Stayed 8 nights in Jul 2024

2/10 Terrible

Jesus

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The manager cancelled my reservation because was overbooked incorrectly Terrible reception services
Stayed 1 night in Mar 2024

10/10 Excellent

Jeannine

Liked: Property conditions & facilities
Excellent and quiet place
Stayed 3 nights in Jun 2024

8/10 Good

Steve

Liked: Property conditions & facilities
Good
Stayed 4 nights in Jun 2024

8/10 Good

Raúl E

Liked: Cleanliness, room comfort
Todo muy bien, excepto el drenaje de la ducha tapado.
Stayed 4 nights in Jun 2024

6/10 Okay

LUIS

Travelled with family
Apartment has many maintenance issues that could be solved Sheets and mattresses were not comfortable at all
Stayed 1 night in Jun 2024