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Tru By Hilton Cartersville, GA

2.5 star property

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Photo gallery for Tru By Hilton Cartersville, GA

Lobby
Billiards
Lobby
Exterior
Desk, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
25 Overlook Parkway, Cartersville, GA, 30121
  • Place, Piedmont Cartersville Medical Center
    ‪3 min drive‬
  • Place, Lakepoint Sports
    ‪7 min drive‬
  • Place, Truist Park
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, bed sheets

Room, 1 King Bed

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton Cartersville, GA

Hotel in Cartersville with free breakfast and fitness centre
This hotel features an outdoor pool, a fitness centre and a snack bar/deli. Free buffet breakfast and free self parking are also provided. Other amenities include a 24-hour business centre, a seasonal outdoor pool and a business centre.
Tru By Hilton Cartersville, GA offers 174 accommodations with complimentary bathrobes. Flat-screen televisions come with cable channels. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Cartersville, GA. During your stay, you'll be within walking distance of Piedmont Cartersville Medical Center. Features include free breakfast and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Just a 4-minute drive from Piedmont Cartersville Medical Center and 6 minutes from Bartow History Museum
  • Cats and dogs welcome for a fee
Tru By Hilton Cartersville, GA offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily.

A 24-hour business centre and coworking spaces are available. The business-friendly Tru By Hilton Cartersville, GA also features a front desk safe and a lift. Free self parking is available.

Smoking is allowed in designated areas at this Cartersville hotel.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2021
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 01 May and close on 31 August.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Cartersville, GA Hotel
Tru By Hilton Cartersville, GA Cartersville
Tru By Hilton Cartersville, GA Hotel Cartersville

Tru By Hilton Cartersville, GA Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 341 out of 510 reviews
Rating 8 - Good. 97 out of 510 reviews
Rating 6 - Okay. 37 out of 510 reviews
Rating 4 - Poor. 14 out of 510 reviews
Rating 2 - Terrible. 21 out of 510 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Ramesh

Liked: Cleanliness, property conditions & facilities
I booked thru Expedia , flight delayed and checked in day after. Staff did NOT help me with my situation. When I spoke to staff after flight delay they assured me that I can come in next day, but when k actually got there, literally zero help from staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Athene

Stayed 1 night in Aug 2025

2/10 Terrible

Margaret

Disliked: Cleanliness, staff & service
I think I said enough
Stayed 5 nights in Aug 2025

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our overall stay was nice. However; we had an issue with our TV remote control. Had to exchange two different ones to get one that worked. Also the hand soap in the bathroom was almost empty and the clerk on duty was not able to get a master key to replace it while we were at dinner. We asked when we returned from dinner and she said she would not be able to replace it until 10 pm so we said not to bother. We were travelling and would be asleep by 10 pm
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Friendly staff. Good location and very clean.
Stayed 1 night in Aug 2025

8/10 Good

Igor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice find right outside ATL

Stayed 1 night in Aug 2025

6/10 Okay

Nina

Travelled with family
Disliked: Cleanliness, room comfort
I arrived very late at night am no one was at the desk. I walked around for about 5 minutes seeking someone to help me. I
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice GA Stay Off Interstate on Way to Florida

Great location right off interstate but in quieter area (walkable). All staff I encountered very friendly including check in. Entryway trashcan could have used some clean up and some trash in other places but I did check in late Sunday afternoon so may have been due to less weekend staff. My room had a refrigerator but no microwave or coffee/tea set up. This wasn't a deal breaker for me and not sure is that way for all rooms or just my booked floor plan. Honestly, not something I noted when I booked but if you need a microwave be sure to check. For the most part, room furnishings and bathroom seemed updated and clean by comparison to many hotels. I liked the more modern look/graphics throughout. Good breakfast with several hot offerings.
Stayed 1 night in Aug 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Lucas, ft lauderdale

Stayed 2 nights in Aug 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place pet friendly
Stayed 1 night in Aug 2025

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was pretty decent. The only problem was, the stations for your tv was not working properly. Only had three channels to watch and some times those channels weren’t working properly.
Stayed 2 nights in Aug 2025

6/10 Okay

Robert, Port Orange

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Judith, Augusta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and a great location. Right off the highway
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

2/10 Terrible

Denise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gave our room away and left us stranded

I booked rhis hotel as a pay when you arive at the hotel option, I had a different card than what is on file to pay with. They tried to run the card on file 2 hours before check in. They called at 2pm, saying they needed another card. I couldn't answer as we were still on the plane! When we showed up at 5pm they informed us tgat they gave our room away! On a busy weekend of baseball. It was nearly impossible to find a room. They had a room for 1 night for us, so we stayed. The bed was hard. The TV didnt work, there was onectowel for 4 prople in the room. A shopping bag was left in the bathroom from previous guests. The water in the toilet was brown, turns out there was broken watermain and it effected the toilet water. The bathroom was run down and dirty. The big soap bottles on the wall in the shower were empty and when i looked in one (it wasnt secured) it was moldy inside So after all that we spoke with some others that weekend rhat stayed at that hotel and they did the exact same thing to them. Clearly they overbooked. Shady ower operators of this TRU!
Stayed 5 nights in Jul 2025

10/10 Excellent

Ivan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff and really clean Hotel and rooms. Definitely recommend
Stayed 1 night in Jul 2025

8/10 Good

Latisha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Chad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very professional and kind
Stayed 1 night in Jul 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Crystal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not a pleasant stay.

Not the cleanest hotel. The floors in our room were very sticky. The lobby was full of people being loud after 11. Every trash can outside, near the pool, near the elevators and in the lobby were overflowing with trash falling out on the floor. I went outside to load my car this morning and either my room key wouldn’t open the door near the pool or it was broken. I had to walk all the way around. Beds were worn out and pillows very flat. Not impressed by this location.
Stayed 1 night in Jul 2025

10/10 Excellent

Cinthya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025