Check in was easy and Jeanne was very good about directions and ideas. Starting with the fresh cookie, we went to our spotless room and had a very good nights sleep. Breakfast is always about the same at all hotels but I do love the waffles! And always coffee available in the lobby. Then as you are leaving you get a bag of goodies including water, a bagel and an apple. Just nice amenities. Oh and the towels were full and fluffy!