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Sugbutel Family Hotel Cebu powered by Cocotel

3.0 star property

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Photo gallery for Sugbutel Family Hotel Cebu powered by Cocotel

Two single beds feature a mural of a historic building with arches and a tower.
Two beds, a mural, and a nightstand with a telephone and lamp.
Welcome to the Sugbutel Family Hotel, where guests can check in at the reception desk and access hotel information displayed on the wall.
Relax in a tranquil outdoor space surrounded by lush greenery and city views.
Stylish corridor with wooden paneling and a vibrant floor pattern.

Popular amenities

  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
S. Osmena Boulevard, North Reclamation, Cebu City, Cebu, 6000
  • SM City Cebu
    ‪5 min walk‬
  • Ayala Center
    ‪3 min drive‬
  • Waterfront Cebu City Casino
    ‪4 min drive‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪13 min drive‬

Room options

View all photos for Deluxe Double Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Family Room

Superior Family Room | 1 bedroom, desk, free WiFi, bed sheets

Superior Family Room

  • 19 sq m
  • Sleeps 5
  • 4 Single Beds OR 1 Queen Bed and 1 Single Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, desk, free WiFi, bed sheets

Superior Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | 1 bedroom, desk, free WiFi, bed sheets

Superior Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Twin Room

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds

Superior Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

View all photos for Deluxe Family Room

1 bedroom, desk, free WiFi, bed sheets

Deluxe Family Room

  • 19 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, desk, free WiFi, bed sheets

Standard Twin Room

  • 13 sq m
  • Sleeps 3
  • 2 Single Beds

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The price is CHF 40
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About this property

Sugbutel Family Hotel Cebu powered by Cocotel

Hotel with a restaurant, a short walk to SM City Cebu
This smoke-free hotel features a restaurant, a business centre and a meeting room. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and a computer station are on-site.
Sugbutel Family Hotel Cebu powered by Cocotel offers 91 air-conditioned accommodations with complimentary bottles of water and free toiletries. 23-inch flat-screen televisions come with premium cable channels.

Bathrooms include a shower with a rainfall showerhead, and toothbrushes and toothpaste. This Cebu City hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

During your stay at Sugbutel Family Hotel Cebu powered by Cocotel, you're just a quick walk from SM City Cebu. Free WiFi in public areas, a restaurant and a business centre are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • 6 minutes by foot from SM City Cebu and a 3-minute drive from Magellan's Cross
There's a restaurant on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and a meeting room. Sugbutel Family Hotel Cebu powered by Cocotel also features dry cleaning/laundry services, a corner/local shop, and room service (during limited hours).

This 3-star Cebu City hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 9:00 AM.
Sugbutel Family Hotel Cebu powered by Cocotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: PHP 150 to 300 per person
  • A restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • Lift (97 centimetre wide door)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately PHP 150 to 300 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Guests arriving after 7:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Sugbutel Family Hotel Cebu
Sugbutel Family Hotel
Sugbutel Family Cebu
Sugbutel Family
Sugbutel Bed And Bath
Sugbutel Bed & Bath Hotel Cebu City
Sugbutel Family Hotel Cebu Island/Cebu City
Sugbutel Family Hotel Hotel
Sugbutel Family Hotel Cebu City
Sugbutel Family Hotel Hotel Cebu City

Sugbutel Family Hotel Cebu powered by Cocotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 56 reviews
Rating 8 - Good. 21 out of 56 reviews
Rating 6 - Okay. 13 out of 56 reviews
Rating 4 - Poor. 6 out of 56 reviews
Rating 2 - Terrible. 5 out of 56 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

6.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Jeremy

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

2/10 Terrible

Ma. Shiela, Pasadena

Disliked: Staff & service, amenities, property conditions & facilities
No AC
Stayed 1 night in Oct 2024

10/10 Excellent

Leendert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Leendert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Luisa

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Roger

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Brenda

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

clean and simple

Clean and simple
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019

8/10 Good

Zenith

Liked: Staff & service

Convenient overnight stay

Friendly staff, free parking, and convenient to shopping malls. No hot water in the shower area. Good for overnight stay. Would stay again in the future .
Stayed 1 night in Jul 2019

8/10 Good

marvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It was good for the price
Stayed 1 night in Jul 2019

4/10 Poor

DARREL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Foodv

The food is limited even though it was a buffet
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness

I had a good stay

Check in day was good. Staffs are accomodating. Room was clean and somehow fresh. Staffs at dining area were not at all friendly , kid friendly to be exact. Seems like they are lazy serving breakfast. Overall experience is good and i would still love to stay at sugbutel on my next trip to cebu.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
I imagine that detention centres would, or should, be run like Sugbutel so called Family Hotel. Extremely orderly with lukewarm service personnel. Still, it was a relief for me to be able to sleep in a noise free, clean place. The only thing this place lacked was atmosphere. There is no apparent communal area, so there’s no social aspect to the place unless you’re there with family or friends. Annoyingly too, the WiFi access switches off for any and every reason. You moved. You paused. So you have to keep logging in. It’s close to a big mall, SM mall is a 5 minute walk away. And the hotel is a short taxi ride from many places of interest.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all I liked the hotel. The price was good. a little bit far to walk to shopping and resturants.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Sugbutel is near the port area of Cebu. So expect a noisy & dusty environment. As of this moment, some parts of the hotel are being renovated & not in excellent condition. The front desk people needs to improve when it comes to costumer service. Management should not hold any of your personal identification upon check in & the use of the keycard should not have a 500php deposit, it should be given for free since your booked in the said hotel. Some of the staffs are nice & respectful. Good costumer service is a must. Thank you.
Stayed 1 night in Jul 2018

8/10 Good

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

suggestion

they need to put door on each room of the dorm
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Staff & service

Average

Location near SM mall and walkable, but it can be very noisy at night with the buzz of ships on the dock area, quite a busy street, people on the street. Staff are nice and accommodating, there’s housekeeping everyday and new drinking bottled water. They serve set breakfast, any additional slice of ham or sausage is not allowed. My stay is just fine, the hotel is not fancy nor either a cheap hotel.. its average

8/10 Good

Jastynne A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Chris

Disliked: Room comfort
Disappointed condition of room,, no window and didn’t get any information about the room(no windows)
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Good location at a friendly price. Ideal for family indeed.
Stayed 1 night in Nov 2017

2/10 Terrible

dee

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth

Very noisy hallway Free breakfast is very limited. You cant ask for more Bed is itchy No refrigerator
Stayed 1 night in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice

6/10 Okay

Wendy, Philippines

Disliked: Staff & service

Toiletries Disappointment

My fiancé is staying overnight and didn't thought of bringing toiletries since it's written with free toiletries. He was shocked that they don't have toothbrush and toothpaste offered even he is willing to pay for it.

2/10 Terrible

frank

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

AVOID - overpriced for what it is.

Expect nothing and still be disappointed. Room was not cleaned properly prior to my arrival. They have no sheet on the bed, just a dirty fleece blanket, with no clean sheet to cover yourself with. When asked for a sheet they told me 40php, then 50php, then told me they had none. They put my call through to a Manager but the phone rang and rang and rang. No answer, no followup. Breakfast is mediocre and badly put together. The place is SO noisy, do not expect any sleep, even with ear plugs. The doors slam and echo in the hallway, the doors have alarms on them when held open too long, sp you'll hear those alarms all night as well as disrespectful filippino tourists schlepping up and down the hallway and yelling to each other past well into the morning hours and then again before 5am. Room doesnt match photo well at all. Room smells very musty, no window in room or bathroom. Just go somewhere else.