Upon arrival the shower head in the room I booked was broken. I was moved to another room. The air conditioner was leaking onto an outlet where a record player was plugged in. This could have started an electrical fire. I had to unplug and move the record player and stand on . Window in bathroom would not open and there was no fan. So much condensation caused a drip from the ceiling which led to the bathroom floor being soaked and due to this I fell in the bathroom. âHouse keepingâ knocked at like 5am which was not normal. It was inconvenient having to switch apartments twice. There was also a planned power outage that I received a very late notice for. Dryers do not completely dry the clothes. I was very dissatisfied and disappointed with my stay at otium rainforest house. If service is needed you are expected to stay in your apartment and wait until maintenance of whoever decides to show up. Super unprofessional and inconvenient.
We get there on time, no office , we called no answer , and Expedia tried to reach them as well no answer I remember Milo tried to help me, this is a scam donât believe in the good reviews from Expedia , and last no refund stay with my money , thank god it was just one night, again beware of this place