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4.0 out of 5

"Good apartments - very easy access - 100 metres from bus station so great access from airport and also for buses to other places . very close to shops ... " More

By a verified traveller on Mon 08 May 2017

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Economy Studio

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Apartment, Terrace, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom, Balcony, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Apartment, Terrace, City View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Studio, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Apartment, Balcony, City View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Alena Apartments, you're just a quick walk from Chania Central Market. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This comfortable aparthotel has 10 apartments over 4 floors. This property offers pet-friendly amenities, such as food and water bowls. Enjoy your stay with amenities like free WiFi and a washer/dryer in each apartment.

  • Each apartment offers a washer/dryer, a pillowtop bed and a sofa bed
  • Free WiFi
  • Free extended parking
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and hiking/biking trails
  • Within a 10-minute walk of Chania Central Market and Old Venetian Harbor
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Alena Apartments ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alena Apartments

Everyone (1)
4 out of 5

Very central

Pros: good facilities - cleaning and towels changed every day if you want. Georgious and the other lady member of staff could not have been nices
Cons: a little problem was the drainage form the shower which came up a little under the floor tiles.
Good apartments - very easy access - 100 metres from bus station so great access from airport and also for buses to other places . very close to shops and the old town with its restaurants and harbour - 10 mini walk. 15 min walk to town beach.

Posted by , from Scotland on 8 May 2017

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Comment from Hotel Management

13 May 2017 by Georgos manager

Thank you very much for your good comments. Georgos

Property Features

As a guest of Alena Apartments, you'll find barbecue grills, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. The business-friendly Alena Apartments also features tour/ticket assistance, complimentary newspapers in the lobby, and a fireplace in the lobby.

  • 1 building
  • 10 guestrooms or units
  • 4 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • Fridge in a common area
  • Locker space

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free extended parking

Room Amenities

Alena Apartments offers 10 accommodations with washers/dryers and laptop-compatible safes. This accommodation is furnished with sofa beds and desks. Pillowtop beds feature premium bedding. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Washer and dryer
  • Separate bedroom
  • Pillowtop beds
  • Pull-out sofa bed
  • Flat-screen television
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Nearby Activities

Recreational amenities at the aparthotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Horse riding nearby
  • Free bicycles on site
  • Hiking/biking trails nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8:00 AM - midnight. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 5.00.
  • Free cots (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Safety features at this property include a first aid kit

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash.

For guests' safety, the property includes a first aid kit in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at midnight
  • Pets allowed (no fees)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is not available
  • Property does not follow regional sanitisation guidelines
  • Guests will receive an email with special check-in instructions
  • LGBTQ friendly
  • Property registry number - 1042K133K3076401
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20.00 per room (one-way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alena Apartments Apartment Chania
  • Alena Apartments Apartment
  • Alena Apartments Chania
  • Alena Apartments Chania Crete
  • Alena Apartments Chania
  • Alena Apartments Aparthotel
  • Alena Apartments Aparthotel Chania

You should know

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.