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JW Marriott Crete Resort & Spa

5.0 star property

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Photo gallery for JW Marriott Crete Resort & Spa

Indoor pool, seasonal outdoor pool, free pool cabanas, pool umbrellas
Executive Room, 1 King Bed, Non Smoking, Sea View (Balcony) | Minibar, in-room safe, desk, blackout curtains
Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool) | Living room | 55-inch LED TV with digital channels, books
Restaurant
Beach nearby, white sand

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Gym
  • Pet-friendly
  • Spa

Explore the area

View in a map
Marathi, Chania, 73500
  • Place, Marathi Beach
    ‪5 min walk‬
  • Place, Seitan Limania Beach
    ‪22 min drive‬
  • Place, Port of Souda
    ‪24 min drive‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪10 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Executive Room, 1 King Bed, Non Smoking, Sea View (Balcony) | Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 43 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

  • 60 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

Beach/ocean view

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View

Deluxe Room, 1 King Bed, Non Smoking, Sea View | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Sea View

  • 31 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Sea View (Balcony)

Deluxe Room, 1 King Bed, Non Smoking, Sea View (Balcony) | Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 1 King Bed, Non Smoking, Sea View (Balcony)

  • 31 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

Beach/ocean view

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Private Pool)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Terrace)

Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 King Bed with Sofa bed, Non Smoking, Sea View (Terrace)

  • 48 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite, 1 Bedroom, Non Smoking

Family Suite, 1 Bedroom, Non Smoking | Beach/ocean view

Family Suite, 1 Bedroom, Non Smoking

  • 58 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

JW Marriott Crete Resort & Spa

Bayside hotel with 4 restaurants and full-service spa
Along with 4 restaurants, this hotel has a full-service spa and an indoor pool. Free full breakfast, free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club and a poolside bar.
JW Marriott Crete Resort & Spa offers 160 air-conditioned accommodations with minibars and espresso makers. 55-inch LED televisions come with premium digital channels. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

This Chania hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool, a children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Anoseas has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

During your stay at JW Marriott Crete Resort & Spa, you're just a quick walk from Marathi Beach. Features include free breakfast, free WiFi in public areas and free valet parking.
  • Free full breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free valet parking and self-parking
  • Drinking and dining options include 4 restaurants, a poolside bar and 2 bars/lounges
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body treatments, massages or hydrotherapy at Anoseas
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a gym, Pilates classes and fitness classes
  • 0.2 mi (0.4 km) from Marathi Beach and 8.8 mi (14.2 km) from Seitan Limania Beach
  • Dogs welcome for a fee
JW Marriott Crete Resort & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this hotel measures 2207 square feet (205 square metres) and includes a conference centre. A children's pool, a seasonal outdoor pool, and spa services are also featured at the luxury JW Marriott Crete Resort & Spa. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Chania hotel.

Guests are served a free full breakfast daily from 7:00 AM to 11:00 AM.
Fayi – On-site restaurant.
Cuccagna – On-site restaurant. Open daily.
Anoee – On-site theme restaurant. Open daily.
Onalos – On-site seafood restaurant. Open daily.
Suncti – On-site bar. Open daily.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Anoee
  • Cuccagna
  • Fayi
  • Onalos
  • Suncti

Things to do

  • 24-hour gym
  • Bicycle storage
  • Books
  • Children's club
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Paddleboard
  • Pilates classes
  • Seasonal outdoor pool
  • Yoga classes

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Changing table
  • Children's club (surcharge)
  • Children's dinnerware
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Stroller
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Conference centre (2,207 square foot of space)

Outdoors

  • Dock
  • Free pool cabanas
  • Garden
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Built in 2025
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Lifeguards
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 100 per room, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 18 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night
  • Tourism fee: EUR 15

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 100 per room, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy, plus eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 01 April and close on 30 November.
  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Jw Marriott Crete Resort Spa
Jw Marriott Crete & Spa Chania
JW Marriott Crete Resort & Spa Hotel
JW Marriott Crete Resort & Spa Chania
JW Marriott Crete Resort & Spa Hotel Chania

JW Marriott Crete Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 14 out of 16 reviews
Rating 8 - Good. 0 out of 16 reviews
Rating 6 - Okay. 1 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

oleg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Literally amazing all around! The hotel is new and modern. Very upscale and well designed. Great location. Not really on a white sandy beach, but the swimming area is great. Room was very large and well designed. Huge bathroom with spacious shower and a tub. Included breakfast was amazing - one of the best we ever had. The staff is so friendly and helpful and well trained. Everyone had a smile and super accommodating. Minor issue was addressed quickly and with class. This is one of the best hotels we ever stayed at and definitely the best hotel on Crete. Management at the hotel is doing a great job! We cannot be happier! Thank you!
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 6 nights here for our 10-year anniversary and loved it. The hotel and grounds are stunning, and the staff were friendly and attentive. Breakfast was excellent with a huge variety. On-site dining is convenient but pricey (as expected). The Italian restaurant was fine, but not super memorable. We mostly ate dinner in Chania. The spa is calm and relaxing, and I had one of the best massages ever. 60 minutes for 140 euros. Our favorite part of our stay was lounging by the pools and on the sunbeds by the ocean. The beds are incredibly comfortable with food and drink service right to your chair, and you can't beat the gorgeous ocean views! Our standard room was modern, spacious, and well-equipped, with plenty of closet space and a large smart TV that was easy to log into our desired streaming services. The only drawback for us is the location, about 30 minutes from Chania. We knew this was going to be the case, so we had a car to take day trips and spend the nights in Chania's old town. Overall, a beautiful resort with outstanding amenities and perfect for a special occasion!
Stayed 6 nights in Sep 2025

10/10 Excellent

Azniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Nice rooms. True 5 star.
Stayed 3 nights in Sep 2025

10/10 Excellent

alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I spent a week here for part of our honey moon and couldn’t have been more impressed! It was truly the highlight of our trip. The hotel is BEAUTIFUL, the staff is amazingly attentive and friendly, amenities were outstanding, five stars all around! If you are looking for a place to stay around and relax, this is absolutely it. We didn’t want to explor Chania much, so this wasn’t an issue, but it is a bit far from the town. However, the hotel offers so many experiences to enjoy every day (wine tasting, snorkeling, water activities, cooking classes, a full spa, etc).
Stayed 6 nights in Sep 2025

10/10 Excellent

Alexis

Stayed 3 nights in Aug 2025

6/10 Okay

Gurdeep Kaur

Liked: Staff & service, property conditions & facilities
We arrived at the hotel and we
Stayed 4 nights in Aug 2025

10/10 Excellent

Majdi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property in Chania … exceptional facility and staff … superb FIVE star experience Enjoyed the experience immensely, even though they had been open for only a few months … they delivered an exceptional experience. We had the junior suite with a swimming pool, spacious and elegant. You almost don’t want to leave your room. Manos, the operations manager was warm, caring and welcoming. The facilities: 3 swimming pools with excellent seating, gym: state of the art, and multiple restaurants were exceptional. Thank you Marriott Chania
Stayed 4 nights in Aug 2025

10/10 Excellent

EMILIA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is new and beautiful. Good quality materials used. The area is so beautiful and the sea is perfect for snorkeling. Hotel makes you feel you wabt to be healthy and fit (nice healthy food options and nice fitness classes). Maybe not suitable for very small kids due the many rocks around (however many nice pools) but a fantastic choice for Crete- feels luxurious and quiet. Kids club staff is fantastic and although I was not so sure about kids club in the basement conference room (the outside designated kids club area is too hot in August) my kids loved it. Movie nights outside were very much appreciated! Amazing experience!
Stayed 5 nights in Aug 2025

10/10 Excellent

Erika

Stayed 6 nights in Jun 2025

10/10 Excellent

ANNAMARIA

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The sight and th accomodartions. Excellent service
Stayed 5 nights in Jun 2025

4/10 Poor

Kathrine

Stunning setting and what we thought was going to be an amazing stay. Might be our fault for going to a hotel in the first week but as the week went on, the following happened: - charged £700 more because we booked via Expedia - why has this happened? - no systems internally are working, everything was difficult - washing took 2.5 days to happened, when we called up and asked where it was, they said they would find it and ring back but no response till we called the following morning
Stayed 5 nights in Jun 2025

10/10 Excellent

Dirk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft liegt direkt am Meer. Die Tummer hatten einen eigenen Pool. Das Personal war sehr aufmerksam, immer freundlich und sehr hilfsbereit. Wir kommen gerne wieder.
Stayed 7 nights in Sep 2025

10/10 Excellent

Maximilian Wilhelm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderschön!
Stayed 7 nights in Sep 2025

10/10 Excellent

Xavier

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Superbe mais...

Magnifique endroit, bel hôtel moderne. Restaurants de qualité (surtout celui de poissons et le grec), petit déjeuner bon et varié. En revanche, le service est limite catastrophique pour un établissement de cette gamme (comme four seasons). Meme si tout le monde est gentil et sympathique, il faut demander plusieurs fois les choses par whatsapp (lu des heures apres) ou par telephone. Avec un peu de chance on finit par avoir ce quon veut que ca soit dans la chambre (menage, eau, serviettes), Concierge, reception... c'est compliqué. Les prix des repas sont variables, mais quand même trop chers comparativement a la moyenne locale et aux produits abondants. Les taxis aussi... surtout pour 10 minutes de trajet souvent. On mettra cela sur le fait que l'établissement vient d'ouvrir car il pourrait etre l'un des meilleurs de Grèce.
Stayed 1 night in Aug 2025

10/10 Excellent

Xavier

Stayed 3 nights in Aug 2025

10/10 Excellent

Rabah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dommage pour le vis à vis des piscines « privée »
Stayed 1 night in Jul 2025