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Portou House

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Photo gallery for Portou House

Street view
Room amenity
Terrace/patio
In-room safe, soundproofing, iron/ironing board, free WiFi
Room amenity

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1st Parodos Portou 5, Chania, Crete Island, 73132
  • Place, Old Venetian Harbor
    ‪2 min walk‬
  • Place, Chania Central Market
    ‪3 min walk‬
  • Place, Maritime Museum of Crete
    ‪3 min walk‬
  • Airport, Chania (CHQ-Ioannis Daskalogiannis)
    ‪20 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Classic Room, 1 Queen Bed, Non Smoking | In-room safe, soundproofing, iron/ironing board, free WiFi

Classic Room, 1 Queen Bed, Non Smoking

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Non Smoking (1st Floor)

In-room safe, soundproofing, iron/ironing board, free WiFi

Superior Room, Non Smoking (1st Floor)

  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, Non Smoking, Terrace (Hot Tub, 2nd Floor)

Deluxe Room, Non Smoking, Terrace (Hot Tub, 2nd Floor) | In-room safe, soundproofing, iron/ironing board, free WiFi

Deluxe Room, Non Smoking, Terrace (Hot Tub, 2nd Floor)

  • Mountain view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Portou House

This smoke-free apartment building features free Wi-Fi in public areas. Each apartment provides a fridge and a coffee/tea maker, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include an espresso maker, free bottled water and a hairdryer. Limited housekeeping is available.
Portou House offers 3 accommodations with espresso makers and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

This Chania apartment provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on weekdays only.

During your stay at Portou House, you're just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas. This comfortable apartment building has 3 apartments. Each apartment includes amenities such as free WiFi and a flat-screen TV.
  • Each apartment offers a flat-screen TV, a fridge and an espresso maker
  • Free WiFi
  • Just a 3-minute walk from Old Venetian Harbor and 13 minutes on foot from Nea Chora Beach
WiFi is free in public spaces.

This 3-star Chania apartment is smoke free.

Property amenities

Beach

  • Beach nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Refrigerator

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Free bottled water
  • Housekeeping on weekdays only
  • Iron/ironing board
  • Phone
  • Safe

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 units

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and key retrieval information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Key retrieval, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April to 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
Property Registration Number 1063661

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Portou House Apartment Chania
Portou House Apartment
Portou House Chania
Portou House Chania
Portou House Apartment
Portou House Apartment Chania

Portou House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 23 out of 27 reviews
Rating 8 - Good. 2 out of 27 reviews
Rating 6 - Okay. 1 out of 27 reviews
Rating 4 - Poor. 1 out of 27 reviews
Rating 2 - Terrible. 0 out of 27 reviews

9.8/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall, outstanding stay! The room was spacious, modern and well equipped (kitchenette etc) The free breakfast was a pleasant surprise - absolutely amazing quality and fantastic view The terrace with the hot tub was great, however the chairs were a bit broken The communication from the property manager was great
Stayed 2 nights in Oct 2025

4/10 Poor

Amardeep

Stayed 6 nights in Sep 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was in a great location, quiet street, hot tub on the roof. I would definitely stay again
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Georgia was really helpful with answering our questions. Quick responses and offers recommendations. The property is located really well, we were able to walk to the shops and restaurants. It’s also renovated! Very clean and comfortable. Would definitely go back.
Stayed 8 nights in Jul 2025

10/10 Excellent

Darshitkumar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What can I say the property was excellent. It was in an ideal location and everything you wanted was there. The property was clean they provided us with clean towels and all cooking utensils they even provided free breakfast at a lovely restaurant near the harbour which was a lovely touch. I would recommend this property to anyone that's looking to go to chania
Stayed 4 nights in Jul 2025

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall we enjoyed our stay at Portou House. Our room was on the top floor. There was some hanging space but not a lot of storage other than one drawer. The bed was really comfortable and toiletries and a hairdryer were peovided. The room would benefit from soundproofing as there was a bit of noise from a nearby restaurant, however this did not spoil our stay. The rooms are in a great location. We would definitely return.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in the apartment with a roof top terrace with hot tub and would definitely book again. We had everything we needed and was right in the old town. We stayed for 3 nights and could have easily stayed longer!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Lyndsey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Portou House for 5 nights and had an excellent time. Very good location in Chania Old Town. Communication was great from start to finish with Julia being very responsive. We were pleasantly surprised with a bottle of wine for my Partner’s birthday which was a nice touch. The only feedback we would have is that there was no full length mirror - think it would be good to consider including in the rooms. Many thanks Julia and team at Portou House.
Stayed 5 nights in Apr 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, close to port and bus terminal. Very clean and modern property. Easy checkin and communication with property. Only downfall was no stovetop in our room which was listed on the amenities list when booking. Would definitely book again!
Stayed 3 nights in Sep 2023

10/10 Excellent

Graham

Liked: Cleanliness, room comfort

Lovely

Lovely apartment and Julia and the team were very helpful
Stayed 7 nights in Mar 2023

10/10 Excellent

Owais

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
i would highly recommend this place to anyone visiting chania! its in the heart of everything :) i will for sure stay here again when visiting chania in the near future :) thank you Portou House for making our stay smooth.
Stayed 9 nights in Sep 2022

10/10 Excellent

Keith

Liked: Cleanliness, room comfort

Value for money.

An excellent modernised room with everything you need. Clean and great location, very quiet at. Coomunication with the owner was through email with good entry instructions. Highly recommend staying here. No such view but you're not far from the harbour area.
Stayed 4 nights in Sep 2022

10/10 Excellent

Andrius

Stayed 3 nights in Sep 2025

10/10 Excellent

Jeppe

Liked: Cleanliness, room comfort
Rigtig godt ophold med virkelig flink og hjælpsom vært
Stayed 8 nights in Aug 2025

6/10 Okay

Jette Liv

Travelled with group
Disliked: Amenities, property conditions & facilities
The location was good, and the communication was good, but we didn't have any dishes except for cups. We also thought it would be bigger. The room was unfortunately very small. New towels were only provided every other day, and trash was often left there. We also didn't know beforehand that you weren't allowed on the roof terrace. Our room wasn't shown in any pictures beforehand, which is why we had higher expectations. It was also very noisy. And we couldn’t open the windows without people see us. So, unfortunately, it wasn't worth the money.
Stayed 7 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Så skønt et sted - beliggenheden er helt i top og muligheden for at gå ovenpå i vandet var virkelig lækkert. Sød vært - alt spillede. Vi vil helt sikkert komme tilbage hertil.
Stayed 3 nights in Jul 2025

10/10 Excellent

Lena Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ich war im Juni für eine Woche im Portou House und war rundum zufrieden. Mein Zimmer war groß, sehr sauber und bestens ausgestattet – es hat wirklich alles gehabt, was man für einen angenehmen Aufenthalt braucht. Das Bett war sehr bequem, und als kleines Extra gab es sogar ein kostenloses Frühstück. Die Lage ist ideal – mitten in der Altstadt von Chania, sodass man alles bequem zu Fuß erreichen kann. Auch der Check-in und Check-out waren unkompliziert und schnell. Ich kann das Hotel absolut weiterempfehlen und würde jederzeit wiederkommen!
Stayed 7 nights in Jun 2025

10/10 Excellent

Lina

Stayed 5 nights in Jun 2025

10/10 Excellent

Sofia

Liked: Cleanliness, room comfort

Perfekt

Detta boende var perfekt för några nätter i stan! Fräscht och rent
Stayed 3 nights in Jun 2025

10/10 Excellent

Alexandre

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Hans

Liked: Cleanliness, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Konsrantinos

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

eleni

Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Joop

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hele nette kamer midden in het oude centrum. Alles is op loopafstand. We komen hier graag nog eens terug
Stayed 2 nights in May 2023