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Aloft Charlotte City Center

3.0 star property

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Photo gallery for Aloft Charlotte City Center

Property amenity
Bar (on property)
Exterior
Lounge
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

View in a map
210 E Trade Street, Charlotte, NC, 28202
  • Place, Queen City Quarter
    ‪1 min walk‬
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪7 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(21 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(8 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(27 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Aloft Charlotte City Center

Pet-friendly Charlotte hotel connected to a shopping centre, steps from Queen City Quarter
Along with a 24-hour fitness centre, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking and a microwave in a common area. Housekeeping is available on request.
Aloft Charlotte City Center offers 175 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers and complimentary toiletries. This Charlotte hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Aloft Charlotte City Center's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a 24-hour gym and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Queen City Quarter and Bank of America Corporate Center
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre, 3 meeting rooms, and limo/town car service are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 2497 square feet (232 square metres) and includes conference space. A 24-hour fitness centre, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Aloft Charlotte City Center. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
W-XYZ Bar – On-site bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 30 per night; includes in/out privileges)
  • Covered valet parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 4 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • W-XYZ Bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,497 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 4.00 to 15.00 per person
  • Covered self-parking fee: USD 30 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Charlotte EpiCentre
Aloft Charlotte Uptown EpiCentre
Aloft EpiCentre
Aloft EpiCentre Charlotte
Aloft Uptown
Aloft Uptown Charlotte
Aloft Uptown EpiCentre
Aloft Uptown EpiCentre Hotel
Aloft Uptown EpiCentre Hotel Charlotte
Charlotte Aloft Uptown
Aloft Charlotte Uptown At The Epicentre Hotel Charlotte
Aloft The Epicentre
Aloft Charlotte Uptown EpiCentre Hotel
Aloft The Epicentre

Aloft Charlotte City Center Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 517 out of 1013 reviews
Rating 8 - Good. 203 out of 1013 reviews
Rating 6 - Okay. 159 out of 1013 reviews
Rating 4 - Poor. 75 out of 1013 reviews
Rating 2 - Terrible. 59 out of 1013 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Arnold

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Doing my visit the hotel look very dated including a room you can hear it through the walls as if it was paper. And even the showers look like something out of a retro hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central downtown accessible to lots
Stayed 1 night in Jul 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 5 nights in May 2025

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Koryn

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that it was dog friendly, but I wish there was more green space around the property... I also walked past the entrance a lot but the stay was pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Aug 2025

10/10 Excellent

Mary, The Woodlands

Stayed 2 nights in Apr 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!! Parking sucks.
Stayed 1 night in Aug 2025

6/10 Okay

Iyona

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The floor that I stayed on was very hot in the hall, the elevator sounds like it needs to be fixed, paid for the city view and it was facing the epicenter undergoing construction the view looks way better at night but service was very good nice staff smooth and easy check in and out
Stayed 1 night in Aug 2025

10/10 Excellent

Sandrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in this hotel and we really liked it. Staff very nice, room big and comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Donnie

Liked: Cleanliness, staff & service, property conditions & facilities
There were minor issues with my room, which happens in property ownership. However the staff were extremely quick at resolving my concerns with a positive attitude and the remaining time was very pleasant. Great people
Stayed 4 nights in Aug 2025

10/10 Excellent

Kai

Stayed 2 nights in Aug 2025

6/10 Okay

Jason

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Winifred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and decor,engaging staff!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Tyrobia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location the staff
Stayed 1 night in Aug 2025

10/10 Excellent

Bruna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room
Stayed 3 nights in Jul 2025

8/10 Good

Darnell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyrell

Stayed 2 nights in Aug 2025

10/10 Excellent

Fatima

Stayed 1 night in Aug 2025

8/10 Good

Irene

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Please tra

I was a little disappointed when I checked in after hard day travel of flight delay in the late hour's and inquired about food suggestions and deliveries the night staff was was dismissive and suggested I call DoorDash which is fine but being in strange city you have I had no idea . Imagine my surprise the next morning I found out there was a 24 hour ipen Redeye Diner connected the Aloft and a shopping center. I was surprised staff didnt know that. But the morning team were wonderful.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jul 2025

10/10 Excellent

Moji

Business traveller
Disliked: Staff & service
It was ok
Stayed 4 nights in Jul 2025

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Cozy

I slept very well on that nice comfortable cushy bed. Some damage was seen in the room. The mayor had a crack in it and the safe was busted in them. Coffee machine was broken. However, they did bring me a new coffee maker. The water in the shower Could not be adjusted. It was pretty hot and could not turn down to cooler temperature.
Stayed 3 nights in Jul 2025

8/10 Good

rochelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was close to restaurants and the convention center
Stayed 4 nights in Jul 2025