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Best Western Gastonia

2.5 star property

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Photo gallery for Best Western Gastonia

Lobby
Lobby
Property amenity
Free daily full breakfast
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
360 Best Western Ct/360 Mc Neil Street, Gastonia, NC, 28054
  • Place, Eastridge Mall
    ‪10 min walk‬
  • Place, CaroMont Regional Medical Center
    ‪18 min walk‬
  • Place, Schiele Museum of Natural History
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(36 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(18 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down duvets, Select Comfort beds, desk

Standard Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Work Desk, Sofa

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Microwave and Refrigerator, Work Desk

  • Sleeps 4

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About this property

Best Western Gastonia

Hotel in Gastonia with free breakfast and 24-hour business centre
Along with a 24-hour business centre, this smoke-free hotel has coffee/tea in a common area and a business centre. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, camper van/bus/lorry parking and ATM/banking services are on-site. Housekeeping is available on request.
Best Western Gastonia offers 62 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Select Comfort beds feature down duvets and premium bedding. 32-inch flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Gastonia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Best Western Gastonia. During your stay, you'll be within walking distance of Eastridge Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a 24-hour business centre, multilingual staff and an ATM
  • 10 minutes on foot from Eastridge Mall and a 3-minute drive from Mary Jo's Cloth Store
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Gastonia. Self parking is free.

This Gastonia hotel is smoke free.

Guests are served a free full breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4:00 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night, plus a deposit of USD 150 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Best Western Plus Executive Gastonia
Best Western Plus Executive Inn Gastonia
Best Western Gastonia Motel
Best Western Gastonia
Best Western Executive Hotel Gastonia
Gastonia Best Western
Best Western Gastonia Hotel
Best Western Gastonia Gastonia
Best Western Gastonia Hotel Gastonia

Best Western Gastonia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 295 out of 983 reviews
Rating 8 - Good. 268 out of 983 reviews
Rating 6 - Okay. 183 out of 983 reviews
Rating 4 - Poor. 123 out of 983 reviews
Rating 2 - Terrible. 114 out of 983 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Rashonda

This hotel was okay for a night. Horrible mildew smell in the hall by the ice machine. They were using a fan to dry the area. Longest check in ever. I worked all day and its taking 20 to 30 minutes to check in. And then $100 deposit for this dilapidated hotel. Room was clean
Stayed 1 night in Sep 2025

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Correy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2025

10/10 Excellent

Calvin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I only stayed one night nevertheless it was a comfortable stay. At first appearance I thought no this is not the place for me. Nevertheless, the receptionist was courteous and kind. I am of age the only concern I had was there was no stairs and the second floor was booked completely.
Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty Bed

The mattress was dirty and overall the room did not look clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Hascheley

Liked: Cleanliness
Stayed 1 night in Jun 2025

6/10 Okay

Tonja

Stayed 3 nights in Aug 2025

6/10 Okay

gary

Liked: Cleanliness, staff & service, room comfort

Comfortable but needs work

The stay at the Best Western was good overall. The door to the third floor needs a new key card reader. It took almost five minutes each time to get it to work.
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly, Ruther Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, quiet and easy access to food choices.
Stayed 2 nights in May 2025

6/10 Okay

chris

Disliked: Amenities, property conditions & facilities
It was basic(ly) fine. Pool is closed indefinitely. Side door doesn't lock to public access. But, good food is within 100ft.
Stayed 2 nights in Jun 2025

10/10 Excellent

kydese

Stayed 2 nights in Jul 2025

6/10 Okay

Rebecca

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
The manager that was on duty and some of the staff were very friendly but there was this one lady who was very rude to my husband.
Stayed 2 nights in Jul 2025

2/10 Terrible

Colby

I will be
Stayed 1 night in May 2025

2/10 Terrible

Mamoun

Liked: Cleanliness
Noisy very close to the highway
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and Comfortable

Friendly staff, great service, comfortable room.
Stayed 1 night in May 2025

10/10 Excellent

Travius

Stayed 2 nights in Jun 2025

8/10 Good

Ivyrose

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Courteous, helpful, and accommodating staff. Near the highway. Can hear traffic from highway in the room.
Stayed 1 night in Jun 2025

4/10 Poor

Ava

Disliked: Amenities, property conditions & facilities
It was just barely okay. Check in was slower than most hotels in my experience, there’s no elevators, the pool was closed, there’s no a/c in the hallways, all the vending machines were out of order, and there was no shower curtain. It wasn’t horrible but I certainly would not stay here again
Stayed 1 night in Jun 2025

10/10 Excellent

Diann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Travius

Stayed 1 night in May 2025

6/10 Okay

Atana

Liked: Staff & service
Disliked: Property conditions & facilities
First room assignment smelled badly of cigarette smoke. Asked for a new room and they accommodated. Second room was better.
Stayed 1 night in May 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was standard and fine but there is no elevator at the property and parking was very tight for large vehicles.
Stayed 2 nights in May 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wedding night

Room was good for our wedding nio
Stayed 1 night in Apr 2025

6/10 Okay

john

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ac made a lot of noise.
Stayed 2 nights in Apr 2025