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Best Western Plus Lower South End

2.5 star property

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Photo gallery for Best Western Plus Lower South End

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Business centre
Free daily continental breakfast
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View in a map
242 E Woodlawn Road, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪3 min drive‬
  • Place, Bank of America Stadium
    ‪7 min drive‬
  • Place, SouthPark Mall
    ‪8 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Lower South End

Hotel in Charlotte with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Best Western Plus Lower South End offers 97 air-conditioned accommodations with coffee/tea makers and a hairdryer. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Lower South End. During your stay, you'll be within walking distance of Tyvola Square. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Extended parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Billy Graham Library and 7 minutes from Charlotte Convention Center
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Plus Lower South End. Free self parking is available.

This Charlotte hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Plus Sterling
Best Western Plus Sterling Charlotte
Best Western Plus Sterling Hotel
Best Western Plus Sterling Hotel Charlotte
Best Western Sterling Hotel
Best Western Charlotte
Best Western Sterling Hotel And Suites
Best Western Sterling Hotel Charlotte
Charlotte Best Western
Best Western Plus Sterling Hotel Suites
Best Western Sterling Charlotte
Best Western Sterling
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Best Western Plus Lower South End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 354 out of 1019 reviews
Rating 8 - Good. 285 out of 1019 reviews
Rating 6 - Okay. 161 out of 1019 reviews
Rating 4 - Poor. 117 out of 1019 reviews
Rating 2 - Terrible. 102 out of 1019 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Fredi

Stayed 1 night in Jun 2025

8/10 Good

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel that is very affordable. Super clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Roberto

Stayed 3 nights in Jun 2025

10/10 Excellent

Yugo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

8/10 Good

Melissa

Stayed 1 night in Jun 2025

8/10 Good

Joaquin, San Juan

Great Breaskfast, 2 service person bring bad WIFI pasword, grat check out, great location,
Stayed 2 nights in Jun 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice room for the price
Stayed 1 night in Jun 2025

8/10 Good

Darryl

Stayed 2 nights in Jun 2025

8/10 Good

Renny Daniel

Stayed 1 night in Jun 2025

8/10 Good

Wenhui

Stayed 1 night in Jun 2025

10/10 Excellent

DEWHYTE

Travelled with family
Liked: Cleanliness, amenities
The property is clean, the staff is accomodating, and it is within close proximity of food, shopping, and attractions.
Stayed 1 night in Jun 2025

10/10 Excellent

Josef

Business traveller
Liked: Staff & service
Great place Good location
Stayed 1 night in Jun 2025

2/10 Terrible

Shannon

Stayed 1 night in Jun 2025

6/10 Okay

Emeka D

Liked: Cleanliness, amenities, property conditions & facilities
There was a roach in the bathroom on the counter. Also, the toilet roller was broken. The mattress was not comfortable either. The breakfast tasted bland and rubbery ( eggs and bacon).
Stayed 1 night in Jun 2025

2/10 Terrible

Julian

Stayed 1 night in Jun 2025

8/10 Good

jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff, clean room, spacious and at a good price.
Stayed 1 night in Jun 2025

4/10 Poor

Paula

Travelled with family, Business traveller
My second booking here, they give me a room that was occupied by another guest. Safety was a big concern
Stayed 1 night in Apr 2025

8/10 Good

Angelic D

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Aayana

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Ninja

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
There was a long list of payment options listed on a sign that they don't take. Between me and my friend 3 of our payment methods were not an option. Two of which, weren't even listed on the sign. All were MadterCard or Visa. We were told it was an independent franchise and these were their owners rules. Once we were finally able to pay and check in, our key would not open our door. We were told there was a problem with the lock, and someone would come let us in. We were on a time schedule and didn't have time to wait to be let into our room every time we needed to get in. So we were moved to another room, on the opposite end of the hall our friends were in. I travel a lot and have never experienced this before.
Stayed 1 night in Jun 2025

10/10 Excellent

Randolph, Houston

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
An extremely convenient location. It was a short drive from the airport and across the street from the LYNX station.
Stayed 2 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was for one night
Stayed 1 night in Jun 2025

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
U
Stayed 1 night in Jun 2025

2/10 Terrible

Jim

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It sucked
Stayed 1 night in Jun 2025

10/10 Excellent

Malika

Clean room
Stayed 1 night in Jun 2025