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Concord Suites

2.5 star property

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Photo gallery for Concord Suites

In-room safe, desk, laptop workspace, blackout curtains
Fitness facility
Lobby
Property grounds
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
7800 Gateway Lane NW, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds, Mobility Accessible, Non Smoking (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Bedroom, Accessible Bathtub (Communications, Mobility)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Bedroom, Mobility Accessible (Communications)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 Bedroom, Mobility Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Bedroom, Mobility Accessible (Communications)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout curtains

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
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  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.0 out of 5, Very good, 1,011 reviews
The price is CHF 75
includes taxes & fees
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About this property

Concord Suites

Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Concord Suites offers 84 accommodations with a safe and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Concord hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Concord Suites. During your stay, you'll be within walking distance of Great Wolf Lodge Water Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and laundry facilities
  • On-site recreation includes a gym
  • 15 minutes by foot from Great Wolf Lodge Water Park and a 3-minute drive from Concord Mills
Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. The business-friendly Concord Suites also features a fitness centre, a garden, and coffee/tea in common area. Self parking is free.

This Concord hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Concord
Comfort Suites Hotel Concord
Comfort Inn Concord Hotel Concord
Concord Comfort Inn
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills
Concord Comfort Suites
Comfort Suites Concord Mills Hotel
Comfort Suites Concord Mills Concord
Comfort Suites Concord Mills Hotel Concord

Concord Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 505 out of 1000 reviews
Rating 8 - Good. 278 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Awesom
Stayed 1 night in Oct 2025

8/10 Good

Alexander

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 1 night in Nov 2025

2/10 Terrible

Alexandria

Stayed 1 night in Aug 2025

4/10 Poor

Valerie

Disliked: Cleanliness, property conditions & facilities
Front desk was very pleasant but there were roaches in the elevator. They are remodeling so that's probably why I guess???? The hotel had a very bad smell also. Sorry but I won't be coming back.
Stayed 4 nights in Dec 2025

6/10 Okay

Edwood

Travelled with family
Liked: Cleanliness
They are doing construction at this location. Some things in the room need an update, such a the love seat and curtains. I'm sure it will be nice after the construction is complete.
Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property under renovation. Updates are nice. Apartment sized fridge euth real freezer was very helpful.
Stayed 1 night in Dec 2025

4/10 Poor

Charles

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was undergoing remodeling and seemed like they were on a skeleton crew .
Stayed 3 nights in Dec 2025

10/10 Excellent

Venese

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clearly renovations were under way and the results were exquisite. Only 2 negatives were no pool as advertised and the ice machines except the 1stvfloor were doqn
Stayed 1 night in Dec 2025

8/10 Good

Michelle

Stayed 1 night in Nov 2025

4/10 Poor

Lisa

Liked: Cleanliness, staff & service
Do to renovations it was quiet, clean, and peaceful when I finally got my room due to them being overbooked. It was a late check-in but other than that it’s a nice hotel. Staff is friendly and it’s clean.
Stayed 1 night in Dec 2025

6/10 Okay

Richard

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
THE HOTEL IS VERY CLEAN, STAFF WAS NICE. BEDS VERY VERY UNCOMFORTBLE !! SO SAD THEY HAVE DONE AWAY WITH THE POOL
Stayed 1 night in Dec 2025

6/10 Okay

Kenneth

Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is under renovations. No ice machine, dark hallways, fitness rm was 3pcs of equipment and nothing plugged in and was the size of a closet. We werent notified, at all until we checked in. Room wasnt bad, about average. Very disappointed.
Stayed 1 night in Dec 2025

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities
The room was clean but the walls were thin(if you know what I mean). We could hear the noisy revelers playing their music in the parking lot at night as clear as if the window was open. Thankfully the staff addressed our concerns. The breakfast bar was reasonable. I really liked the waffles.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rodney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Veryyyy Friendly staff!! Clean rooms & very peaceful stay!!Comfortable Beds..Breakfast was wonderful & Fresh!! Highly recommend Concord Suites
Stayed 1 night in Nov 2025

8/10 Good

Lynda

Stayed 2 nights in Nov 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Oct 2025

8/10 Good

Alexander

Stayed 1 night in Oct 2025

10/10 Excellent

ella, Greenville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance to restaurant s.
Stayed 1 night in Oct 2025

6/10 Okay

Toya

Travelled with family
Disliked: Amenities
I did not like the rooms. How long does it take to renovate. We were put in a room that should not be sold. Beds are worn out, couch is broke down, carpet and walls are dirty. Lobby is awful. Close the facility and renovate. The ratings on Expedia are misleading
Stayed 1 night in Oct 2025

10/10 Excellent

Shannon

Stayed 1 night in Oct 2025

6/10 Okay

Mary

Stayed 1 night in Oct 2025

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Access keys did not work for the room. Room was dirty
Stayed 1 night in Oct 2025

8/10 Good

Odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mall nearbym
Stayed 3 nights in Oct 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, room comfort
This hotel would have received five stars if it had not been in renovation. It is being converted to a Staybridge and I will certainly return. Manager is delightful and place is very clean. Great room fr the money
Stayed 1 night in Oct 2025