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Comfort Suites Northlake

2.5 star property

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Photo gallery for Comfort Suites Northlake

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Coffee service
Fitness facility
Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Place, Northlake Mall
    ‪12 min walk‬
  • Place, Spectrum Center
    ‪11 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(34 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

7.8 out of 10
Good
(63 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Business Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

8.4 out of 10
Very good
(16 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Comfort Suites Northlake

Hotel in Charlotte with outdoor pool and free breakfast
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer fridges, microwaves and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Northlake. During your stay, you'll be within walking distance of Northlake Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Bob Evans
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 10 minutes by car from University of North Carolina at Charlotte and 12 minutes from Spectrum Center
Comfort Suites Northlake offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Bob Evans – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 01 June and close on 02 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 484 out of 1005 reviews
Rating 8 - Good. 246 out of 1005 reviews
Rating 6 - Okay. 126 out of 1005 reviews
Rating 4 - Poor. 69 out of 1005 reviews
Rating 2 - Terrible. 80 out of 1005 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Carlester

Stayed 1 night in Oct 2025

10/10 Excellent

Shaneysha

Stayed 1 night in Oct 2025

10/10 Excellent

Lara

Stayed 1 night in Oct 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, amenities, property conditions & facilities
The hallway smells, someone’s car got broken into, and stains on bedding and couch. No housekeeping was done during the stay.
Stayed 4 nights in Oct 2025

6/10 Okay

jimmy

Travelled with family
Stayed 1 night in Oct 2025

8/10 Good

Aleatha

Stayed 2 nights in Oct 2025

6/10 Okay

John

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The TV did not respond at all to its remote. Lights appeared on the remote, so the batteries weren't dead. When I tried to call the front desk, I found that the room phone was dead. The person at the front desk did give us a different room, which was fine. We had a very nice stay in the 2nd room.
Stayed 1 night in Oct 2025

6/10 Okay

Marcy

Travelled with family and small children
Liked: Staff & service
Pros location and staff. Cons small roaches in the bathroom and outdated.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jerzy

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very positive experience
Stayed 1 night in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

8/10 Good

kelvin

Stayed 1 night in Oct 2025

6/10 Okay

Aisha

Stayed 1 night in Oct 2025

10/10 Excellent

MANUEL, Woodbridge

Stayed 2 nights in Oct 2025

10/10 Excellent

keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Camille

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and bed was comfy. No issues!
Stayed 1 night in Oct 2025

6/10 Okay

michael

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The floor was not clean in the room! Our feet got dirty and that is scary. On Sunday, the breakfast was not ready until after 6:15.
Stayed 3 nights in Oct 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great need to update the deposit when you book thru Expedia. It show a deposit of $100 and when you get there they charge you $250 deposit
Stayed 1 night in Oct 2025

10/10 Excellent

Dashiea

Stayed 1 night in Oct 2025

10/10 Excellent

Jadaka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this establishment several times and I enjoy my experience every time.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tytianna

Stayed 2 nights in Aug 2025

6/10 Okay

Nicole

Liked: Staff & service, property conditions & facilities
Nice people and good location
Stayed 1 night in Sep 2025

2/10 Terrible

Sandra

Stayed 1 night in Sep 2025

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Marcus

Clean very friendly. Never got my deposit back
Stayed 1 night in Sep 2025