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DoubleTree by Hilton South Charlotte Tyvola

4.0 star property

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Photo gallery for DoubleTree by Hilton South Charlotte Tyvola

Lobby
Premium bedding, down duvets, in-room safe, desk
Terrace/patio
Daily cooked-to-order breakfast for a fee
Outdoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available

Explore the area

View in a map
5624 Westpark Dr, Charlotte, NC, 28217
  • Place, Billy Graham Library
    ‪5 min drive‬
  • Place, SouthPark Mall
    ‪9 min drive‬
  • Place, Bank of America Stadium
    ‪9 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

8.6 out of 10
Excellent
(18 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

View from room

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility, Hearing, Roll-In Shower)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Courtyard View

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Courtyard View

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, down duvets, in-room safe, desk

Junior Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

DoubleTree by Hilton South Charlotte Tyvola

Hotel with free airport shuttle, in the vicinity of Billy Graham Library
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool and conference space.
DoubleTree by Hilton South Charlotte Tyvola offers 181 accommodations with laptop-compatible safes and a safe. Beds feature down duvets and premium bedding. 48-inch flat-screen televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton South Charlotte Tyvola. During your stay, you'll be within walking distance of Tyvola Square. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy American cuisine while dining at Lobby Restaurant & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 6 minutes by car from Billy Graham Library and 7 minutes from SouthPark Mall
  • Free airport shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
DoubleTree by Hilton South Charlotte Tyvola offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 9964 square feet (926 square metres) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton South Charlotte Tyvola. A roundtrip airport shuttle is free (available on request). Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Charlotte hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Lobby Restaurant & Bar – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 10:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 12 per night; includes in/out privileges)
  • Uncovered extended parking on site (USD 12 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 to 22 for adults and USD 15 to 21 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lobby Restaurant & Bar

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9,964 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 18 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (157 centimetre wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 31 May to 1 September:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per pet, per stay (maximum USD 125 per stay)
  • Weight limit: 50 lb per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 22 for adults and USD 15 to 21 for children
  • Uncovered self-parking fee: USD 12 per night (in/out privileges)
  • Uncovered extended parking fee: USD 12 per day
  • Pet fee: USD 75.00 per pet, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:00 AM and 5:00 PM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 31 May and close on 01 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Executive Hilton
Hilton Charlotte Executive Park
Hilton Executive
Hilton Executive Hotel
Hilton Executive Hotel Charlotte Park
Hilton Charlotte Executive Park Hotel Charlotte
Hilton Charlotte Executive Park Hotel
Hilton Executive Park Hotel
Hilton Executive Park
Hilton Charlotte Executive Park
DoubleTree by Hilton South Charlotte Tyvola Hotel
DoubleTree by Hilton South Charlotte Tyvola Charlotte
DoubleTree by Hilton South Charlotte Tyvola Hotel Charlotte

DoubleTree by Hilton South Charlotte Tyvola Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 464 out of 1010 reviews
Rating 8 - Good. 195 out of 1010 reviews
Rating 6 - Okay. 126 out of 1010 reviews
Rating 4 - Poor. 89 out of 1010 reviews
Rating 2 - Terrible. 136 out of 1010 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Magdalena

Stayed 1 night in Jun 2025

6/10 Okay

Towhidul

Stayed 1 night in Jun 2025

10/10 Excellent

Spyros

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 1 night in Jun 2025

10/10 Excellent

Nene

Liked: Cleanliness
Stayed 1 night in Jun 2025

8/10 Good

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick layover stay

We had a one night layover stay as we waited for our flight the next day. The airport shuttle was prompt and a quick ride. The hotel restaurant was open late which was a huge help and the staff were incredibly friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

sharon

I arrived at 2030 and our room was not available until almost 2200!!!!!!! No offer for anything.
Stayed 1 night in Jun 2025

10/10 Excellent

Shantele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Dianne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

VERONICA

Travelled with family
Disliked: Staff & service
Night receptionist was not answering the calls, gave me wrong room, did not give me enough info about breakfast we were 3 and she gave me only 2 free meals in the morning they want it to charge me for the 3rd meal.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family

Ok Stay

Stayed here for one night after driving from VA for early morning flight the next day. Hotel and room were nice. Bed was a little hard for my liking. Toilet hardly flushed. Called the front desk and told them it probably needed to be plunged. They said they were sending someone up, but never came. The toilet also moved as you sat down. Water gets hot in the shower, but no water pressure. They also charge $12 for parking which is ridiculous. I wouldn't have stayed here if I saw this. It's just a surface lot.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. The only disappointment was not having a micowave in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay the only negative thing i could said i didn't like that i have tobpay for parking.....
Stayed 2 nights in Jun 2025

6/10 Okay

Brooks

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Well we checked in here after being told by another the pool was closed indefinitely. Was told the pool was not open but would be during our stay. The pool was torn up and wasn't worked on until we checked out. The first room they put us in was flooded. Btw next to the gym so that's closed ..the breakfast was coffee because they must be trying to push the restaurant. The staff was awesome. Went out of there way got us in a new room great
Stayed 6 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

8/10 Good

Ghislene

Liked: Cleanliness, amenities, property conditions & facilities
I like everything about the property even it was a short stay. Great customer support services and very friendly people. I would like to thank them for having me last night and keeping my room for me after being delayed a couple of times. The only thing I wasn’t aware about the check out policy that I had to leave by 11:00am. When I booked it nobody asked me for the check out time information. I will definitely recommend Doubletree by Hilton to a friend and family.
Stayed 1 night in Jun 2025

2/10 Terrible

Ilens, Naples

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
False advertising about airport shuttle. Does Not run 24/7 so if you need it past 10 o’clock you won’t get picked up. They give you whatever room they want not what you pay for. Bad service, under construction and false advertising. Wont go back and don’t recommend.
Stayed 1 night in Jun 2025

2/10 Terrible

Christina

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in for my room after a delayed flight, arriving at 2am for my reservation. I was then showed to a room in the basement that had recently been flooded. The carpet was so wet that you could audibly hear the water when you stepped on it. They said it was the only room available and I said I couldn't stay there. NOW they are not offering a refund even when the front desk said it would get refunded. DO NOT GO HERE!
Stayed 1 night in Jun 2025

10/10 Excellent

Bayleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Great place!
Stayed 1 night in Jun 2025

10/10 Excellent

Dana, LACEYVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Wish the airport shuttle ran earlier than 7 am.
Stayed 1 night in Jun 2025

6/10 Okay

Sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Anny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, super helpful and friendly
Stayed 1 night in Jun 2025

8/10 Good

Rudolph

Liked: Cleanliness, property conditions & facilities
Excellent property
Stayed 1 night in Jun 2025

2/10 Terrible

Harmoney

Called for the shuttle and was completely shut down. Told they do not offer shuttle service to “regular” hotel guests!!!!
Stayed 1 night in Jun 2025

6/10 Okay

Rafaela

Travelled with family
The bathroom wall had pee stains, room smells, bed was uneven. Toilet pressure was awful
Stayed 1 night in Jun 2025

10/10 Excellent

Lori

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was a last min stay from our flight getting cancelled 10 mins before midnight. The room was very nice, big and clean.
Stayed 1 night in Jun 2025