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DoubleTree by Hilton Charlotte City Center

4.0 star property

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Photo gallery for DoubleTree by Hilton Charlotte City Center

Reception
In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Meeting facility
Meeting facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
230 N College St, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪1 min walk‬
  • Place, Bank of America Corporate Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

Mobility Accessible Two Bed Room with Tub

  • Sleeps 4

Hearing Accessible King Room

  • Sleeps 2

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (With Peloton)

Room, 1 King Bed (With Peloton) | In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed (With Peloton)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

TV

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed

TV

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View, Corner

  • Sleeps 2
  • 1 King Bed

King Room With Sofabed

  • Sleeps 4

Deluxe King Room-Hearing Accessible

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Deluxe Room-2 Queen Beds

  • Sleeps 4

King Room with Peloton Bike

  • Sleeps 2

King Studio Suite

  • Sleeps 4

King Room

  • Sleeps 2

1 King Deluxe Mobility Acess W/Ri Shwr

  • Sleeps 2

View all photos for 1 King Mobility Acess W/Ri Shwr

In-room safe, desk, laptop workspace, blackout curtains

1 King Mobility Acess W/Ri Shwr

  • Sleeps 2

Deluxe King Room With Bathtub-Mobility Accessible

  • Sleeps 2

View all photos for Corner King Room

In-room safe, desk, laptop workspace, blackout curtains

Corner King Room

  • Sleeps 2

1 King City View Corner Room-Double Windows

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

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About this property

DoubleTree by Hilton Charlotte City Center

Hotel with a restaurant, 5-minute walk to Spectrum Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Change of bedsheets is available on request
DoubleTree by Hilton Charlotte City Center offers 296 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute walk from Spectrum Center and 9 minutes on foot from Charlotte Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Charlotte City Center. Parking is available for a fee.

This 4-star Charlotte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Charlotte City Center has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 32 per night)
  • Valet parking on site (USD 40 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (61 centimetre high)
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self-parking fee: USD 32 per night
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. Guests are required to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Center City Holiday Inn
Holiday Inn Charlotte Center City
Holiday Inn Hotel Charlotte Center City
Charlotte Holiday Inn
Holiday Inn Center City
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Charlotte Center City Hotel

DoubleTree by Hilton Charlotte City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 819 out of 1312 reviews
Rating 8 - Good. 270 out of 1312 reviews
Rating 6 - Okay. 99 out of 1312 reviews
Rating 4 - Poor. 60 out of 1312 reviews
Rating 2 - Terrible. 64 out of 1312 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Erica A

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel! Super friendly staff. Walking distance to everything
Stayed 4 nights in Oct 2025

10/10 Excellent

RICHIE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff went above and beyond!
Stayed 1 night in Oct 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Guest desk services were very welcoming. The hotel restaurant staff were amazing, courteous and helpful! Housekeeping attended to our needs. Overall it was a very pleasant stay and the hotel was in walking distance of many restaurants and attractions.
Stayed 3 nights in Sep 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and the hotel was very clean and the staff was amazing!
Stayed 2 nights in Sep 2025

8/10 Good

Danita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Sep 2025

6/10 Okay

Victor

Stayed 1 night in Sep 2025

10/10 Excellent

Dorothyann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for a show. Due to stub hub we were unable to see it but the staff made great suggestions. They were very personable and made our stay enjoyable. Their food was amazing!
Stayed 2 nights in Sep 2025

10/10 Excellent

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was so nice and helpful. Our room was comfortable and clean. We were in town to see the production of Wicked and this hotel was an easy walk from the theatre so we didn’t have to worry about parking. Will definitely stay here again if we are ever back in the area.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with group
Hilton is my go to brand always. Always clean staff always friendly. Parking is not free though, but $30 dollars a night
Stayed 1 night in Sep 2025

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shamar

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located to everything … Doubletree service is always top tier !
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay again! Staff was very helpful; room was clean and quiet and bed was so comfortable!
Stayed 1 night in Sep 2025

10/10 Excellent

Shauntavious

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time Charlotte visitors

My friends and I booked this hotel for the weekend for a football game. Very nice accommodations, and we were in a location that was in walking distance to entertainment and food. We'd definitely stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Sep 2025

6/10 Okay

Matt

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Strange room design with sink outside of bathroom

Did not like the setup of our room..We had the junior suite with bed and fold out couch.Bathroon was tiny door barely missed toilet when opening and the sink on the outside of the bathroom was wierd.Just a strange design of the room.Crazy that breakfast was 21 dollars so we definitely didnt have breakfast.Also getting to hotel was a total pain.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ethel

Liked: Cleanliness, staff & service, property conditions & facilities
'
Stayed 1 night in Sep 2025

4/10 Poor

eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Unsafe and poorly maintained room
Stayed 3 nights in Sep 2025

10/10 Excellent

Cyrillyn

Liked: Cleanliness, staff & service, property conditions & facilities
I like the design and cleanliness of our room and the hotel but the A/C unit was noisy and there was too much noise coming from the streets. I didn’t sleep well at all. All through the night I could hear loud car and truck traffic driving down the street by the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Latricshaca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2025