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Homewood Suites by Hilton Charlotte Ballantyne, NC

3.0 star property

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Photo gallery for Homewood Suites by Hilton Charlotte Ballantyne, NC

Restaurant
Reception
Lobby lounge
Microwave, coffee/tea maker, cookware/dishes/utensils
Outdoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Kitchen
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
12030 Copper Way, Charlotte, NC, 28277
  • Place, The Amp Ballantyne
    ‪19 min walk‬
  • Place, Quail Hollow Club
    ‪11 min drive‬
  • Place, Carowinds Theme Park
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for King Suite, Studio

In-room safe, desk, laptop workspace, iron/ironing board

King Suite, Studio

9.2 out of 10
Wonderful
(29 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

40-inch LED TV with cable channels, TV

Suite, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds

10.0 out of 10
Exceptional
(7 reviews)
  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

40-inch LED TV with cable channels, TV

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(10 reviews)
  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

40-inch LED TV with cable channels, TV

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible

8.0 out of 10
Very good
(2 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Accessible, Non Smoking

40-inch LED TV with cable channels, TV

Suite, Accessible, Non Smoking

  • 67 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 843 reviews
The price is CHF 82
includes taxes & fees
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About this property

Homewood Suites by Hilton Charlotte Ballantyne, NC

Hotel in Charlotte with free breakfast and free local area shuttle
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free area shuttle. Other amenities include a business centre, dry cleaning and laundry facilities.
Homewood Suites by Hilton Charlotte Ballantyne, NC offers 117 accommodations with a safe and coffee/tea makers. 40-inch LED televisions come with cable channels. Accommodation at this 3-star hotel has kitchens with microwaves and kitchenware and utensils.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Homewood Suites by Hilton Charlotte Ballantyne, NC. During your stay, you'll be within walking distance of The Amp Ballantyne. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include free food shopping service, dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from The Amp Ballantyne and 13 minutes from SouthPark Mall
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Charlotte Ballantyne, NC offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. A free area shuttle within 3 miles is available. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Homewood Suites by Hilton Charlotte Ballantyne, NC. Free self parking is available.

This 3-star Charlotte hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:00 AM to 9:00 AM.
A complimentary food shopping service is offered and room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 3 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (84 centimetre high)
  • Lift (107 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 11 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Ballantyne
Homewood Suites Hilton Ballantyne
Homewood Suites Hilton Ballantyne Hotel
Homewood Suites Hilton Ballantyne Hotel Charlotte Area NC
Homewood Suites Hilton Charlotte Ballantyne Area NC
Homewood Suites Hilton Charlotte Ballantyne NC Hotel
Homewood Suites Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne Area NC
Homewood Suites by Hilton Charlotte Ballantyne NC
Homewood Suites by Hilton Charlotte Ballantyne, NC Hotel
Homewood Suites by Hilton Charlotte Ballantyne, NC Charlotte

Reviews

Homewood Suites by Hilton Charlotte Ballantyne, NC Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 631 out of 888 reviews
Rating 8 - Good. 153 out of 888 reviews
Rating 6 - Okay. 44 out of 888 reviews
Rating 4 - Poor. 26 out of 888 reviews
Rating 2 - Terrible. 34 out of 888 reviews

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
It was a good stay. Had what we needed.
Stayed 6 nights in Jul 2025

10/10 Excellent

william

Stayed 3 nights in Jul 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Marc

Stayed 2 nights in Jun 2025

6/10 Okay

wayne

Liked: Staff & service
Disliked: Property conditions & facilities
Drains in the room, hardly drained. Homewood suites used to be our favorite place to stay with the family, but it’s starting to fall down the list now.
Stayed 4 nights in Jun 2025

10/10 Excellent

Vivian, Salisbury

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very attentive!
Stayed 3 nights in Jun 2025

4/10 Poor

Brian

Travelled with family
Disliked: Staff & service, room comfort
Hotel itself was OK, but be very careful with parking. My truck and another Ram truck got broken into. Driver side rear windows were smashed. No security cameras to catch act and we were both parked under lights.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 3 day stay was nice. I have no complaints about the service and the room was big and fairly nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, and clean. Staff was very friendly and kind, including housekeeping
Stayed 2 nights in Jun 2025

10/10 Excellent

Natasha

Stayed 2 nights in Jun 2025

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff was very courteous, friendly, and helpful. The hotel and room were clean and well maintained. It was in a great location. The breakfast buffet was great.
Stayed 10 nights in Jun 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice, helpful and did a great job
Stayed 4 nights in Jun 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I booked the room without paying attention to the suite's size and was surprised to see how large the room was. Wow, lots of space. The room, facility, and grounds were very clean. It was great to stay in a place where smokers weren't congregating by the front door, so the smell of smoke wasn't noticeable as I walked in. The front desk staff and those who worked in the breakfast area were extremely pleasant and cordial. Breakfast was good, with a lot of choices to select from. The hotel is also in a great location, with a lot of places to visit and dine. I will definitely stay there again when traveling to the area.
Stayed 1 night in Jun 2025

10/10 Excellent

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a quick but very pleasant stay. The hotel was very nice and well kept, the room was fantastic and very spacious. Great breakfast as well. Close to restaurants and convenient for shows at the Ballantyne Amp.
Stayed 1 night in Jun 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

The room was very nice. Enjoyed having the separate bedroom. Great location. Walk to several restaurants.
Stayed 6 nights in May 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Katessa

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience.

One of the best experiences I've had in a hotel. I will definitely book here again in July when I return to the area.
Stayed 3 nights in May 2025

10/10 Excellent

Carolyn, Fresno

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ballantyne area was very unique. Wish we could’ve stayed longer and hope there will be an opportunity to return.
Stayed 3 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Super friendly Staff, check in. Restaurants close and convenient. Very clean and spacious rooms. Small touches like large and plentiful luggage carts and even night lights in the room add to the customer experience. Highly recommend!
Stayed 1 night in May 2025

8/10 Good

Vadim

Stayed 6 nights in Apr 2025

6/10 Okay

AARON

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property is beautiful. The room was spacious, but the AC units for the room and common area were not created equal. 65 degrees in the common area felt cool, while the same temperature in the rooms where we slept were way warmer than it read. Sleeping was not comfortable due to the temperature, but other than that we enjoyed our time passing through. Great location if you don't want to go far
Stayed 1 night in Apr 2025