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Sleep Inn & Suites at Concord Mills

2.5 star property

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Photo gallery for Sleep Inn & Suites at Concord Mills

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi
Lobby
Front of property
Restaurant
In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7821 Gateway Lane, Concord, NC, 28027
  • Place, Great Wolf Lodge Water Park
    ‪12 min walk‬
  • Place, Concord Mills
    ‪12 min walk‬
  • Place, SEA LIFE Charlotte-Concord Aquarium
    ‪3 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Standard Double Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Non Smoking

7.6 out of 10
Good
(61 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

7.6 out of 10
Good
(14 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Suite, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 1 King Bed, 1 Double Bed and 1 Double Sofa Bed

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About this property

Sleep Inn & Suites at Concord Mills

Hotel with free breakfast, near Concord Mills
This hotel features a fitness centre, coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and dry cleaning are on-site. Housekeeping is available on request.
Sleep Inn & Suites at Concord Mills offers 116 accommodations with a safe and coffee/tea makers. Televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and an iron/ironing board. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites at Concord Mills. During your stay, you'll be within walking distance of Concord Mills. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Concord Mills and a few minutes from Charlotte Motor Speedway
Sleep Inn & Suites at Concord Mills offers its guests a fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 484 square feet (45 square metres) and includes conference space. A terrace, a vending machine, and coffee/tea in common area are also featured at the business-friendly Sleep Inn & Suites at Concord Mills. Self parking is free.

Smoking is allowed in designated areas at this Concord hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 484 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sleep Inn Concord
Sleep Inn Hotel Concord
Sleep Inn Concord Mills Hotel
Sleep Inn Concord Mills
Sleep Inn & Suites at Concord Mills Hotel
Sleep Inn & Suites at Concord Mills Concord
Sleep Inn & Suites at Concord Mills Hotel Concord

Sleep Inn & Suites at Concord Mills Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 469 out of 1010 reviews
Rating 8 - Good. 228 out of 1010 reviews
Rating 6 - Okay. 141 out of 1010 reviews
Rating 4 - Poor. 70 out of 1010 reviews
Rating 2 - Terrible. 102 out of 1010 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, we have option to choose floors for our king size room.
Stayed 1 night in Oct 2025

4/10 Poor

Viviana

Stayed 1 night in Oct 2025

2/10 Terrible

Ronald

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff never answer the phone got took for 400 on my room bc they canceled my reservation because I couldn’t get hold of them to say hey I’m checking in Sunday not Saturday so don’t stay here if u ant going to show up on time
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeff

Stayed 1 night in Sep 2025

8/10 Good

niveditha and Raghunath

Stayed 1 night in Sep 2025

10/10 Excellent

Alondra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and welcoming. There’s many nearby fast food and restaurant options. The bed and pillows were comfortable. The room was a good size also.
Stayed 2 nights in Sep 2025

4/10 Poor

Lisa

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
There must be ZERO sound proofing at this facility!! Sounded like the interstate traffic (nearby) was literally in the room with us! The a/c unit “white noise” was not even sufficient to drown it out.
Stayed 1 night in Sep 2025

6/10 Okay

Curtis

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos, Durham

Stayed 3 nights in Sep 2025

6/10 Okay

John

Travelled with family
Disliked: Property conditions & facilities, room comfort
It was ok, though overpriced. Maintenance was lacking and the beds were... Not good. Shower curtain did nearly nothing and the floor was absolutely covered in water after taking a shower. On the plus side it was quiet and the AC worked like a champ.
Stayed 2 nights in Sep 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and the staff were very friendly. The only thing I didn't like was the small pillows on the bed.
Stayed 1 night in Sep 2025

4/10 Poor

Brian

Business traveller
Disliked: Property conditions & facilities, room comfort

Just a place to lay your head

Stayed 3 nights in Sep 2025

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
The first room they stuck me in was filthy food on floor pictures missing off wall walls filthy lamps all stained mattresses stained. Then they stuck me in another room next to it same thing filthy floor not swept after they stick me into one more room wasn’t as dirty but bed mattress and lamps stained the lady said she checked it and nothing was wrong with it then she was rude to me said I’m so sorry it’s not up to your standards I was like how is clean not a standard wouldn’t give me my money back so I was stuck and when I went to get my stuff out of my car their was a man leaning on my car and he had his stuff thrown in the hood of my car so I felt unsafe as well very disappointed the pictures they gave kn the web sight are not of this hotel even though it says it is it’s not very misleading I will never go to another sleep inn and suites in my life or anything affiliated with them I really think I need some of my money back I had to go to Walmart and get cleaning supplies and clean it myself . after paying 849.00 you think it would have been clean . I would add the pictures but no place to do so but I will be contacting corporate not that it will do any good they really need to clean up the concord mills hotel it’s bad.
Stayed 7 nights in Sep 2025

6/10 Okay

Zach

Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ashlee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck hotel, clean beds, nice showers.
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 1 night in Sep 2025

10/10 Excellent

Fred Grant Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable with good price.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Amenities
Clean Safe
Stayed 1 night in Sep 2025

10/10 Excellent

jatin

Stayed 1 night in Sep 2025

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were very good. 1st room ac didnt work had to move
Stayed 1 night in Sep 2025

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A quality location for the price.
Stayed 1 night in Aug 2025

8/10 Good

Owens

Stayed 1 night in Sep 2025

10/10 Excellent

Shaunte

Stayed 1 night in Sep 2025