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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Restaurant
Property amenity
Exterior
Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board
Lobby lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪5 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, Spectrum Center
    ‪16 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(66 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(45 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

SpringHill Suites by Marriott Charlotte Southwest

Hotel with free breakfast, near Charlotte Premium Outlets
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Southwest. During your stay, you'll be within walking distance of Topgolf. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Charlotte Premium Outlets and 11 minutes from Billy Graham Library
  • Cats and dogs welcome for a fee
SpringHill Suites by Marriott Charlotte Southwest offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. The business-friendly SpringHill Suites by Marriott Charlotte Southwest also features a terrace, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
SpringHill Suites by Marriott Charlotte Southwest has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 3.87 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 25 May and close on 01 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 571 out of 848 reviews
Rating 8 - Good. 145 out of 848 reviews
Rating 6 - Okay. 64 out of 848 reviews
Rating 4 - Poor. 32 out of 848 reviews
Rating 2 - Terrible. 36 out of 848 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Travelled with family
Liked: Staff & service
Stayed 3 nights in Oct 2025

6/10 Okay

james, ATHENS

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent, but had to report noise to the front desk. They did respond and quiet was restored after about a half hour. Continental breakfast at best was average.
Stayed 1 night in Oct 2025

10/10 Excellent

Sandra C.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Tiffany

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Doggy Hell

love that the place is pet friendly however i didn't bring my fur baby as i was there to relax however the room next to ours had two fur babies one sounded small the other large as they barked for over two hours continuously . I reported that id been listening to them yap for hours attendant looked as if she couldn’t care less but thanked me for telling them . We went out to eat trying to get away from the noise 1 1/2 hours later you could still hear them barking from outside . After i realized no one cared but us I went next door and asked if they could try to get the dogs to stop . The family was nice and did do better with the continuous barking . we decided to not stay in the room as much we changed from a relaxing weekend to exploring the area so that we weren't so focused on the barking . Not that this place cares but other hotels could learn to put people with dogs on one corridor as with everyone with dogs maybe will not be disturbed so that people that come for relaxation don't have to be disturbed. Paid a good price for the room to not enjoy it .
Stayed 3 nights in Oct 2025

6/10 Okay

Roberta

Travelled with family
When we arrived the young lady at the desk was not very friendly and seemed bothered by us. The breakfast options were very limited. The front desk in the morning was very friendly and greeted us.
Stayed 2 nights in Oct 2025

6/10 Okay

William

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
The hotel itself is okay, and the room is clean. I would not stay at this hotel again due to the room layout, and not getting a good nights rest - the whole purpose of staying at a hotel.The pillows were so soft they got almost flat. We layered two and still didn't help. We requested firmer pillows and they seemed to be like the ones we already had in the room? No difference at all. I kept waking up to fluff my pillows. The layout part is the big kicker. It was atrocious. The bathroom door is a sliding door with a frosted glass panel, and the bed is right in front of the bathroom. As we started to get ready, or had to use the bathroom during the night, the light was a nuassance to whoever was sleeping. It was annoying enough even if you were at the sofa bed at the room entrance. It seemed as if other lights were one but it was the bathroom light through the door panel. We asked about switching rooms, and were told they are all the same. The breakfast was subpar and coffee was burnt. I walked to the coffee place 2 min away and police were in the parking due to smashed car windows. This was at 8am. When we checked out at 13pm and left, the glass was still in the parking lot. Not a sense of safety for everyone else leaving or arriving who had otherwise not even known about the incident. I included photos of the room layout.
Bathroom light through door panel and bed in front of door.
Bathroom light through door panel and lights up the sofa bed area as well.
Smashed window in parking lot.
Stayed 2 nights in Oct 2025

10/10 Excellent

Breanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its was great
Stayed 1 night in Jun 2025

10/10 Excellent

lexie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really cute and cozy. Will def be back next time I visit Charlotte
Stayed 3 nights in Sep 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I needed a good night of rest. Amazing bed and quiet before a long travel day.
Stayed 1 night in Sep 2025

2/10 Terrible

Benjamin

Stayed 1 night in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jerrica

Liked: Cleanliness, staff & service, property conditions & facilities
The fridge didn’t stay on longer than two hours
Stayed 2 nights in Sep 2025

10/10 Excellent

Briana

Travelled with family
Liked: Amenities
Friendly staff, clean quiet room and delicious breakfast
Stayed 1 night in Sep 2025

10/10 Excellent

Ma. Aizza

Stayed 2 nights in Sep 2025

10/10 Excellent

caitlin

Stayed 1 night in Sep 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean, friendly and safe property
Stayed 1 night in Sep 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was great. Room was very nice and clean. Staff was very friendly and helpful.
Stayed 2 nights in Sep 2025

6/10 Okay

Eusebio

Stayed 3 nights in Sep 2025

10/10 Excellent

Toniya

Stayed 1 night in Sep 2025

10/10 Excellent

Isaiah

Stayed 3 nights in Aug 2025

10/10 Excellent

Allure

Stayed 2 nights in Aug 2025

10/10 Excellent

Kenya

Travelled with partner
Beautiful, clean, close to lots of convenient stuff near by
Stayed 2 nights in Aug 2025