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SpringHill Suites by Marriott Charlotte Southwest

3.0 star property

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Photo gallery for SpringHill Suites by Marriott Charlotte Southwest

Restaurant
Property amenity
Lobby lounge
Exterior
Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
3950 Arco Corporate Drive, Charlotte, NC, 28273
  • Place, Metalmorphosis
    ‪5 min walk‬
  • Place, Topgolf
    ‪16 min walk‬
  • Place, Carowinds Theme Park
    ‪7 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

9.2 out of 10
Wonderful
(80 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(49 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Queen Beds (Mobility Accessible, Tub)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Hearing Accessible)

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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  • Breakfast included
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4.8 out of 5, Exceptional, 1,942 reviews
The price is CHF 100
includes taxes & fees
10 May - 11 May
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About this property

SpringHill Suites by Marriott Charlotte Southwest

Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site. Housekeeping is available on request.
SpringHill Suites by Marriott Charlotte Southwest offers 124 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 55-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 18 years old are not allowed in the swimming pool or fitness facility.

Our customers tell us that they can't get enough of the helpful staff at SpringHill Suites by Marriott Charlotte Southwest. During your stay, you'll be within walking distance of Topgolf. Free breakfast, free WiFi in public areas and a restaurant are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Charlotte Premium Outlets and 11 minutes from Billy Graham Library
  • Cats and dogs welcome for a fee
SpringHill Suites by Marriott Charlotte Southwest offers its guests a 24-hour fitness centre and a seasonal outdoor pool. There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. The business-friendly SpringHill Suites by Marriott Charlotte Southwest also features a terrace, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
SpringHill Suites by Marriott Charlotte Southwest has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 3.87 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 431 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Doorbell and phone notification
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height view port in door
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3.87 per day
  • Pet deposit: USD 5 per day
  • Pet fee: USD 50 per accommodation, per stay plus a one-off USD 50 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 25 May and close on 01 September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott Charlotte Southwest
Hotel SpringHill Suites by Marriott Charlotte Southwest
SpringHill Suites by Marriott Charlotte Southwest Charlotte
SpringHill Suites Marriott Charlotte Southwest Hotel
SpringHill Suites Marriott Hotel
SpringHill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Hotel
Springhill Suites Marriott
SpringHill Suites by Marriott Charlotte Southwest Charlotte

SpringHill Suites by Marriott Charlotte Southwest Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 972 reviews
Rating 8 - Good. 177 out of 972 reviews
Rating 6 - Okay. 71 out of 972 reviews
Rating 4 - Poor. 36 out of 972 reviews
Rating 2 - Terrible. 39 out of 972 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karina

Stayed 1 night in Jan 2026

10/10 Excellent

Quaneshia

Stayed 1 night in Jan 2026

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff and room were nice!
Stayed 1 night in Jan 2026

6/10 Okay

Miguel

Stayed 2 nights in Jan 2026

6/10 Okay

jennifer, selden

Travelled with family
Liked: Cleanliness, property conditions & facilities
Staff was courteous. Room was lovely.
Stayed 3 nights in Jan 2026

10/10 Excellent

Rico

Liked: Cleanliness, amenities, property conditions & facilities
Staff was awesome ; room was very clean and quiet !
Stayed 1 night in Dec 2025

8/10 Good

DaVona

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff super professional and delicate! 5*. I will be back when I go back to Charlotte
Stayed 2 nights in Jan 2026

10/10 Excellent

kwadwo

Stayed 2 nights in Jan 2026

10/10 Excellent

Joao Carlos de Carvalho

Liked: Cleanliness, staff & service, property conditions & facilities
More varieties
Stayed 2 nights in Jan 2026

10/10 Excellent

James, Columbia

Stayed 2 nights in Jan 2026

10/10 Excellent

Talya

Travelled with group
Liked: Cleanliness, staff & service, amenities
everything was great… nice staff, clean room & convenient commute to and from different places.
Stayed 3 nights in Jan 2026

10/10 Excellent

Tiffany

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, beds were comfy and the amenities were great.
Stayed 1 night in Jan 2026

10/10 Excellent

Tishannia

Stayed 2 nights in Jan 2026

10/10 Excellent

Diane

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious. We had two queens and a trundle bed/couch. The walk-in closet was a great spot to keep all the clothes and luggage. The beds and pillows were comfortable and it was a quiet night. The black out curtains allowed for extra rest for the kids.
Stayed 3 nights in Jan 2026

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Check in was fast and check in person super nice
Stayed 1 night in Jan 2026

10/10 Excellent

Tosha

Stayed 1 night in Jan 2026

8/10 Good

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay.
Stayed 2 nights in Dec 2025

4/10 Poor

Atiya

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
The room was ok. There were some questionable stains on the sofa that we never sat on. Please wash or replace cushions. It was giving 80s/90s Motel vibes. The shower was trash! Felt like someone was spitting on you. Please replace shower head. Bed was comfortable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jaleel

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 2 nights in Dec 2025

8/10 Good

Marilyn

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was a charge for parking (for two days, we parked on the street) and a charge for using VISA. Not happy about that. Must ask for housekeeping. Room was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Danyl

Stayed 1 night in Dec 2025

6/10 Okay

Kelli

Disliked: Cleanliness
The first room we were given was not cleaned well at all. It smelled pretty bad too. Unfortunately we were there so late no cleaning staff was available. We ended up waiting in the hallway for the next room to be assigned and for a key to be brought up to us. At a little after 8am we were surprisingly awaken by the fire alarm! After a slight panic and rushing down 4 flights of stairs we were told it was burnt toast in the toaster.
Stayed 1 night in Jan 2026

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
The first room had some problems but the staff corrected it by changing our room right away.
Stayed 2 nights in Jan 2026