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La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection

4.0 star property

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Photo gallery for La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection

Miscellaneous
Bar (on property)
Deluxe Room, 2 Single Beds, Terrace | Premium bedding, down duvets, pillow-top beds, minibar
Restaurant
Premium bedding, down duvets, pillow-top beds, minibar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Avenue de la Falaise, Chatelaillon-Plage, Charente-Maritime, 17340
  • Place, beach near Quartier des Dunes
    ‪8 min walk‬
  • Place, Chatelaillon-Plage Tourist Office
    ‪7 min drive‬
  • Place, Casino de Châtelaillon
    ‪8 min drive‬
  • Airport, La Rochelle (LRH-La Rochelle - Île de Ré)
    ‪27 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Balcony (Lounge, Terrace or Balcony)

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Balcony (Lounge, Terrace or Balcony)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Terrace, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Terrace, Ocean View

  • Ocean view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, Balcony, Ocean View

Premium bedding, down duvets, pillow-top beds, minibar

Junior Suite, 1 King Bed, Balcony, Ocean View

  • Ocean view
  • 31 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Terrace, Ocean View

Superior Room, 1 Queen Bed, Terrace, Ocean View | Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 Queen Bed, Terrace, Ocean View

  • Ocean view
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed, Balcony

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Balcony

  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Terrace

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Terrace

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Single Beds, Balcony, Ocean View

Deluxe Room, 2 Single Beds, Balcony, Ocean View | Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room, 2 Single Beds, Balcony, Ocean View

  • Ocean view
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection

Guests of this beach hotel will appreciate convenient on-site amenities such as a hot tub and a health club. Housekeeping is available on request.
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection offers 72 accommodations with minibars and espresso makers. Pillowtop beds feature down duvets and premium bedding. 49-inch LED televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Guests aged under 3 years old are not allowed in the swimming pool or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Nuxe has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

During your stay at La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection, you're just a quick walk from Bay of Biscay. You'll find features such as free WiFi in public areas, free valet parking and a free round-trip airport shuttle. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, facials or body scrubs at Spa Nuxe
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • 7 minutes on foot from Bay of Biscay and a 5-minute drive from Chatelaillon-Plage Tourist Office
  • Free airport, railway station and local-area shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A hot tub, a sauna, and spa services are also featured at La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection. An area shuttle within 20 kilometres and A roundtrip airport shuttle (available on request) are free. Free self parking and valet parking are available.

This 4-star Chatelaillon-Plage hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 10:00 AM to 7:00 PM on request
  • Free area shuttle up to 20 kilometres
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection offers transfers from the airport and train station. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure 3 Iles Chatelaillon Plage Hotel
Mercure 3 Iles Hotel
Mercure 3 Iles Chatelaillon Plage
Mercure 3 Iles
Grande Terrasse Hôtel Rochelle Mgallery Chatelaillon-Plage
Grande Terrasse Hôtel Rochelle Mgallery
Grande Terrasse Rochelle Mgallery Chatelaillon-Plage
Grande Terrasse Rochelle Mgallery
La Grande Terrasse Hôtel Spa La Rochelle Mgallery
La Grande Terrasse Hôtel Spa La Rochelle MGallery by Sofitel

La Grande Terrasse Hotel & Spa La Rochelle - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 86 out of 128 reviews
Rating 8 - Good. 35 out of 128 reviews
Rating 6 - Okay. 3 out of 128 reviews
Rating 4 - Poor. 4 out of 128 reviews
Rating 2 - Terrible. 0 out of 128 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

hilary

Liked: Cleanliness, staff & service, room comfort
Absolute loved this place! Great room, amazing service. Food was outstanding and the pool wonderful! Would go by again for sure!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovelyhotel with a voew

Lovely place looks like a relic of the 70's but still not let that put you off
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

marie helene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place
Stayed 5 nights in Aug 2023
Verified

6/10 Okay

sang

Liked: Staff & service
Room is small
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Émilie

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Aurore

Liked: Cleanliness, staff & service, amenities
2ème séjour. Chambre implacable. L’ensemble du personnel est accueillant, à l’écoute. J’y retournerais.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, amenities
L'hôtel est magnifique. Les chambres tres belles. Le personnel aux petits soins pour les clients et le spa avec les suites à privatiser extraordinaire.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un excellent séjour et un petit déjeuner très agréable. A découvrir :)
Stayed 1 night in Dec 2025
Verified

8/10 Good

JULIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné deux nuits en couple à La Grande Terrasse & Spa pour célébrer mon anniversaire, et l’expérience a globalement été très positive. L’hôtel est superbe, chaleureux, et le personnel particulièrement agréable, toujours disponible et attentionné. Nous avons beaucoup apprécié l’espace bien-être, moderne et très agréable. La piscine intérieure est vraiment un plus, même si j’aurais aimé 2 à 3 degrés de plus pour que l’eau soit parfaitement confortable. La chambre était propre et bien entretenue, mais à mon sens un peu trop petite : on s’y sent vite à l’étroit pour un séjour à deux. De plus, la température intérieure était un peu trop élevée, et le thermostat ne pouvait pas descendre sous 20°, ce qui était limite pour moi. Le petit-déjeuner buffet était complet, varié et de bonne qualité, parfait pour bien commencer la journée. Mention spéciale également au dîner au Bistrot, vraiment délicieux, avec un service impeccable. Dans l’ensemble, un très bon séjour pour une occasion spéciale, avec seulement quelques petits points d’amélioration sur le confort de la chambre. Je recommande l’établissement pour un week-end détente.
Stayed 2 nights in Dec 2025
Verified

6/10 Okay

BEILLARD

Liked: Cleanliness, property conditions & facilities
Chambre parfaite Une peu déçu de la présence d’enfants en bas âge au spa
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hervorragendes Personal - danke super schönes Hotel.
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Mélanie

Liked: Cleanliness, staff & service
Disliked: Room comfort

Décevant.

Nous avons séjourné pour une nuit et le confort des chambres n'est pas en adéquation avec le prix hors saison. Des oreilles gonflés à l'air, un matelas relativement confortable et aucune place pour circuler dans la pièce. La fameuse "plage privée" n'est en fait qu'un carré de sable.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

PHILIPPE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe halte à La Rochelle. Mon hôtel préféré dans la région !
Stayed 1 night in Jun 2025
Verified

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Calme et reposant mais des problèmes de conception

Un excellent accueil, un excellent service, personnel très attentionné. La chambre est très propre et serait très confortable si elle n'était pas si petite. A deux on n'arrive pas à se deplacer, à peine la place pour faire le tour du lit. La conception de l'hôtel, avec son système de demi-étages, avec des escaliers ou des ascenseurs à prendre constamment, n'est pas idéale, que ce soit pour des personnes âgées ou à mobilité réduite âgées ou pour des familles avec des enfants en bas âge. Maagnifique centre aquatique intérieur avec un bassin extérieur communiquant et vue sur l'océan.
Stayed 3 nights in May 2025
Verified

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour week-end

Nous tenions à féliciter le personnel dont nous avons apprécié le comportement, Particulièrement attentionné et disponible Il avait beaucoup d’égard en faveur de la clientèle en étant très respectueux de celle-ci et à son écoute Le service au bistrot était un peu long Tarif un peu élevé au regard du contenu des plats AV
Stayed 3 nights in May 2025
Verified

8/10 Good

dirk

Liked: Cleanliness, staff & service, amenities
Uitstekend gegeten!
Stayed 1 night in Apr 2025
Verified

4/10 Poor

Adrien

Liked: Cleanliness
Disliked: Staff & service

Séjour horrible

Hôtel était jadis superbe avec du personnel qualifié et compétant. Mais ça c était avant … Beaucoup de fioritures pour pas grand chose Chambre bruillante, attente au resto interminable, personnel qui semble ne pas de vrais professionnels… bref au vu du tarif, la valse ne va pas durer longtemps
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Murielle

Liked: Staff & service, property conditions & facilities
Excellent séjour à recommander
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Hélène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres bel hotel avec une vue dégagée magnifique. Nois avons apprécié pouvoir se promener directement en sortant de l hôtel sur les bords de mer. Nous ne sommes pas forcément habitués aux hôtels de cette classe mais avons fortement apprécié le sourire et l'amabilité du personnel.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Britta

Schönes Hotel, nettes Personal, sehr gutes Restaurant, toller Gartenbereich! Leider war unsere Zimmerkategorie sehr klein… Kein nennenswerter Kleiderschrank. Der Wellnessbereich hat uns nicht interessiert- ist aber offensichtlich beliebt, war sehr voll.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

AGNES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Déçu par cet hôtel, malgré une belle décoration

La décoration de l'hôtel et de la chambre est très réussie. Par contre, la chambre est petite et la literie de mauvaise qualité, ce qui est inacceptable dans un hôtel 4 étoiles. Il y avait des creux dans le matelas. Le personnel est sympathique, le spa est bien agréable. Dommage, qu'il n' y ait eu personne pour remettre du thé et de l'eau dans la fontaine du spa le vendredi après-midi de notre séjour (pour un hôtel 4 étoiles, ça laisse un peu à désirer). Concernant les Petits déjeuners très chers, ils ne sont pas à la hauteur non plus : pains au chocolat surgelés et vraiment pas terribles, oeufs brouillés trop liquide, bacon trop salé. Par contre, les pâtisseries faites par un pâtissier partenaire étaient excellentes. Pour résumé, mauvais rapport qualité-prix. On se rapproche plus d'un bon hôtel 3 étoiles que d'un 4 étoiles.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Francois

Liked: Staff & service, property conditions & facilities
………..
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Lilya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'accueil, le personnel et le cadre étaient absolument parfait. Nous reviendrons !
Stayed 1 night in Sep 2023
Verified

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities

Bizarre

J’aimerais être averti quant on m’attribue une chambre pour personne à mobilité réduite . Est ce le fameux surclassement que vous me promettez comme client gold . ? Vraiment très gênant . Je réfléchis …….
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Elodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tres belle endroits rien a dire hate de y retourner
Stayed 1 night in Feb 2023