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Comfort Inn & Suites Chattanooga-East Ridge

2.5 star property

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Photo gallery for Comfort Inn & Suites Chattanooga-East Ridge

Welcome to our reception area, featuring a unique circular light fixture and a large wall-mounted artwork.
Relax in a spacious lobby with a seating area, coffee station, and artwork on display.
Enjoy cooking and dining in this well-equipped kitchen with a long counter, cabinets, and appliances.
Conference Center features a modern architectural design with a flat roof and columns supporting the overhang, set amidst a well-manicured lawn and paved walkway.
Relax in a serene space with a large bed, bedside tables, and a table near the window offering a view of the outdoors.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Free WiFi

Explore the area

Map
6710 Ringgold Road, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪9 min drive‬
  • Chattanooga Zoo
    ‪12 min drive‬
  • Tennessee Aquarium
    ‪15 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Patio

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking, Patio

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Patio

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn & Suites Chattanooga-East Ridge

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features a 24-hour fitness centre, a seasonal outdoor pool and a 24-hour front desk. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include express check-in, express check-out and a front desk safe. Housekeeping is available on request.
Comfort Inn & Suites Chattanooga-East Ridge offers 110 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn & Suites Chattanooga-East Ridge. During your stay, you'll be within walking distance of Topgolf Chattanooga. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a lift and a vending machine
  • On-site recreation includes a 24-hour gym
  • 8 minutes by car from Hamilton Place Mall and 8 minutes from Lake Winnepesaukah Amusement Park
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Chattanooga-East Ridge offers its guests a 24-hour fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. Free breakfast is available daily. The business-friendly Comfort Inn & Suites Chattanooga-East Ridge also features a vending machine, express check-in, and express check-out. Self parking is free. A complete renovation of Comfort Inn & Suites Chattanooga-East Ridge was completed in August 2022.

This Chattanooga hotel is smoke free.

Guests are served a free self-service breakfast daily from 6:00 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per day, plus a deposit of USD 100 per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open on 12 June and close on 31 August.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Arbour
Best Western Plus Arbour East Ridge
Best Western Plus Arbour Inn
Best Western Plus Arbour Inn East Ridge
Best Western Plus Arbour Inn Chattanooga
Best Western Plus Arbour Chattanooga
Best Western Plus Arbour Inn Suites
Comfort Inn Suites
Best Western Plus Arbour Inn Suites
Comfort Inn Suites Chattanooga East Ridge
Comfort Inn Suites East Ridge I 75 Exit 1
Comfort Inn & Suites Chattanooga-East Ridge Hotel
Comfort Inn & Suites Chattanooga-East Ridge Chattanooga
Comfort Inn & Suites Chattanooga-East Ridge Hotel Chattanooga

Comfort Inn & Suites Chattanooga-East Ridge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 371 out of 1002 reviews
Rating 8 - Good. 290 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 112 out of 1002 reviews
Rating 2 - Terrible. 78 out of 1002 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Dyllan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Manager on duty was extremely rude, ill mannered, and condescending. The property itself was acceptable. But we will not be returning due to the awful service provided by the manager on duty.
Stayed 2 nights in Apr 2025

8/10 Good

Donna

Stayed 3 nights in Apr 2025

6/10 Okay

JUAN

Stayed 2 nights in Apr 2025

2/10 Terrible

Brice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not great at all

The front desk employees were not friendly, could care less about guest comfort and were probably the worst Comfort Inn employees I've ever experienced. Saturday night they had a private function which took up majority of the front parking and the entire hotel and rooms smelled of curry for hours. Bathroom had mold and was old...the hotel is in need of a total gut job and not just a band-aid renovation. I would not stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't appreciate getting locked out of the room both days we were here had to go to desk to have cards redone both days. Other than that was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2025

4/10 Poor

James

Stayed 1 night in Mar 2025

2/10 Terrible

James

Disliked: Property conditions & facilities
There was a party at the hotel. No problem with that but they were loud and rowdy knocking on doors and keeping us awake well past midnight.
Stayed 1 night in Apr 2025

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities
Elevator out of service halls stink doors slamming
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked through Expedia. Wrong date for 1 night stay. Front desk manager was rude and refused to help us in any way tried to correct the date and pay additional for that evening. She refused. Expedia made repeated attempts to correct the error on our behalf. Manager refused and charged us for a night we never got to use. Worst experience I have ever had with a hotel stay. Will never book with Comfort Inn again!!
Stayed 1 night in Mar 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Douglas

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Did not respond to my emails, then charged my card after prepayment. No laundry as the machines are broke. Changed the shower head to a softer spray and mold flew out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are over 70 they put us in the room farthest from the elevator the hotel wasn’t full so I don’t know if it was because we went through hotels.com
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
It was great for a quick stop. A little overpriced but very clean. The staff was nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great job
Stayed 2 nights in Feb 2025

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but it was clean and reasonably priced. Breakfast was good. Beds were comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025