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Douglas Inn And Suites

2.0 star property

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Photo gallery for Douglas Inn And Suites

A modern kitchen with grey cabinets, a marble floor, and a central island with a coffee machine.
A hotel room with two beds, each with a patterned bedspread. The room has a modern design with dark walls and a large painting on one wall.
Gym
A long, narrow hallway with a carpeted floor, white doors on both sides, and a white railing along the left wall.
A compact hotel room with a dining area, kitchenette, and a living space with a sofa and armchair.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪11 min walk‬
  • Place, Create & Celebrate Studio
    ‪2 min drive‬
  • Place, Lee University
    ‪4 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

View all photos for Family Suite

A compact hotel room with a dining area, kitchenette, and a living space with a sofa and armchair.

Family Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Single Room

A hotel room with a bed, a chair, a window with curtains, a painting on the wall, and a wall-mounted air conditioner.

Standard Single Room

8.8 out of 10
Excellent
(70 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, an air conditioning unit, and a window with curtains.

Standard Double Room

8.4 out of 10
Very good
(70 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Non Smoking King Bed Room

A bathroom with a sink, mirror, towel rack, and a door with a lock.

Non Smoking King Bed Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Douglas Inn And Suites

This smoke-free motel features a fitness centre, a business centre and dry cleaning. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature free newspapers and a hairdryer. Premium digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include a fitness centre.

Guests aged under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Douglas Inn And Suites. During your stay, you'll be within walking distance of Tennova Healthcare. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a business centre, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes on foot from Tennova Healthcare and a 2-minute drive from Create & Celebrate Studio
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Douglas Inn And Suites. Free self parking is available.

This Mediterranean Cleveland motel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Douglas Inn And Suites.

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 494 out of 1001 reviews
Rating 8 - Good. 260 out of 1001 reviews
Rating 6 - Okay. 127 out of 1001 reviews
Rating 4 - Poor. 67 out of 1001 reviews
Rating 2 - Terrible. 53 out of 1001 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great, no frills place. Polite staff, clean, comfortable room, decent breakfast and good location. Would stay here again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great room. Newly remodeled and we definitely will stay again!! Price was great and the location was excellent!
Stayed 4 nights in Apr 2026
Verified

8/10 Good

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, and we enjoyed our stay!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and perfect for a 1 night stay
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is quiet and safe; parking is easy; the staff is friendly and helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are always very clean and it is a very nice motel!!
Stayed 1 night in Dec 2025
Verified

8/10 Good

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient place to stay in Cleveland Tennessee
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cheap, clean, and comfortable. Breakfast was great. Would definitely stay again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, nice amenities
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Maoli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything is good!
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Dawn

This place was ok, nothing special about it.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet spot
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with family and it was clean and nice. They offered a hot breakfast. My kids loved the waffles. I will recommend and come back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

B Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire breakfast needs revamped
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, amenities
Newly updated bathrooms and inside all rooms, nice quiet stay
Stayed 1 night in Jan 2026
Verified

8/10 Good

John

Liked: Cleanliness, staff & service
Room was clean and convenient. Nothing special but for the price nothing special was expected. I have definitely paid much more for much less before. Great spot to crash for a night.
Stayed 1 night in Apr 2026
Verified

8/10 Good

shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room excellent helpful front desk breakfast poor egg was saucer shaped gravy looked like wall spackle, coffee was great only two apples no oranges or apples.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms and friendly checkin
Stayed 1 night in Dec 2025
Verified

8/10 Good

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only there for one night we didn't get to use the Gym or laundry but we had a pretty good stay
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sofiya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Marc

Disliked: Cleanliness, amenities
Not the best breakfast and the room was below average.
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
2nd winter we have stayed here! Nexpensive and clean choice for multiple nights. Friendly service and easy parking. Safe area!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Deborah

The staff was verrry helpful.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities
Room was excellent. Parking easy. Great shower.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service
Breakfast could be better
Stayed 3 nights in Feb 2026