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Holiday Inn Cleveland by IHG

3.0 star property

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Photo gallery for Holiday Inn Cleveland by IHG

Daily cooked-to-order breakfast for a fee
Room amenity
Exterior
Reception
Standard Room, Multiple Beds | Premium bedding, down duvets, desk, laptop workspace

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Housekeeping
  • Gym
  • Laundry
  • Pool
  • Parking available

Explore the area

View in a map
110 Interstate Drive NW, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪12 min walk‬
  • Place, Tennova Healthcare
    ‪18 min walk‬
  • Place, Create & Celebrate Studio
    ‪1 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down duvets, desk, laptop workspace

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Room amenity

Standard Room, Multiple Beds

9.6 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(26 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(21 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (with Living Area)

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 Bedroom (with Living Area)

  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Premium bedding, down duvets, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Premium bedding, down duvets, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Cleveland by IHG

Hotel in Cleveland with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a business centre and conference space are on-site. Housekeeping is available on request.
Holiday Inn Cleveland by IHG offers 80 air-conditioned accommodations with coffee/tea makers and designer toiletries. Beds feature down duvets and premium bedding. Televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Cleveland by IHG. During your stay, you'll be within walking distance of Tennova Healthcare. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Create & Celebrate Studio and a few minutes from Tennova Healthcare
  • Cats and dogs welcome for a fee
Holiday Inn Cleveland by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. Business amenities include a 24-hour business centre and 2 meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 1000 square feet (93 square metres) and includes conference space. The business-friendly Holiday Inn Cleveland by IHG also features tour/ticket assistance, a picnic area, and concierge services. Free self parking is available.

This 3-star Cleveland hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Toast to Toast – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A restaurant

Restaurants on site

  • Toast to Toast

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 1,000 square feet of conference space
  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wingate Cleveland
Wingate Wyndham Cleveland
Wingate Wyndham Hotel Cleveland
Wingate Wyndham Cleveland Hotel
Wingate By Wyndham Cleveland Hotel Cleveland
Wingate Hotel Cleveland
The Cleveland Hotel London
Cleveland Square London
The Cleveland Hotel
Holiday Inn Cleveland
Cleveland By Ihg Cleveland
Holiday Inn Cleveland by IHG Hotel
Holiday Inn Cleveland an IHG Hotel
Holiday Inn Cleveland by IHG Cleveland
Holiday Inn Cleveland by IHG Hotel Cleveland

Holiday Inn Cleveland by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 313 out of 474 reviews
Rating 8 - Good. 102 out of 474 reviews
Rating 6 - Okay. 34 out of 474 reviews
Rating 4 - Poor. 12 out of 474 reviews
Rating 2 - Terrible. 13 out of 474 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front deal staff were fabulous. A special shout out to Kayley. She was great! Fire alarm went off 2 nights in a row and smoke was seen/smelled in the first floor. No evacuation. That experience would put anyone on edge. We asked for our room to be cleaned our 2nd day there. The room wasn’t touched. We had to track down someone for more towels, coffee, etc. We pay for a room to be cleaned. Beds made, and trash removed. Nothing was done!!! The ceiling had black mold on it, even though the rest of the room had been remodeled. Pool had scum at the bottom - decided not to use it, even though it was hot. Good location. Quiet. We had an E-Series electric option on our car. Needed to charge it. Charging station was broken. A lot of road blocks when there should not have been.
Stayed 3 nights in Aug 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

2/10 Terrible

Toni

Disliked: Cleanliness, property conditions & facilities
This place was not exactly what I thought I was told there was a continental breakfast and there was NOT I was told it was pet friendly and it was NOT the beds suck the pillows suck and the only one that had courtesy of helping me was Rebbeca I give har A HIGH FIVE very sweet and outgoing person…
Stayed 6 nights in Aug 2025

10/10 Excellent

Timothy

Stayed 1 night in Aug 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfortable and the room was clean. The internet was slow. The shower water pressure was good if you had the water turned all the way on and hot but if you turn the water temp down you lost the pressure.
Stayed 2 nights in Jul 2025

8/10 Good

Guyanna

Business traveller
Stayed 4 nights in Jul 2025

6/10 Okay

Amanda

Liked: Cleanliness, staff & service, amenities
The night staff was very friendly and helpful. The hotel is clean and was close to restaurants but in a very quiet area. If it weren't for the working condition of some important items we would have given 5 starts. The tv wasn't working when we got there. The staff was able to get us some channels but half of them still didn't work. It's been really hot but the AC never cooled room below 77. The thermostat kept a ln error message on it the entire time and someone else was complaining about their's when we were checking in. And we either got cold showers or scalding hot ones, there was nothing in between. If they can get maintenance issues resolved we'd stay there again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Celeste, Lewis Center

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We called to make sure hotel knew we were arriving after 2 am. When we got there, the front desk person said our reservation was cancelled and made us a new one. That was disappointing bc we were tired
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

6/10 Okay

Laura

Travelled with partner
Liked: Cleanliness, staff & service
Price was good and the staff was great. Woke up to sugar ants all over danish in a food container left on counter. Staff changed our room. Second room was very humid for the next three days. Any piece of clothing hanging was extremelh moist. So not very pleasant.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brett, Fort Lauderdale

Liked: Cleanliness, staff & service, property conditions & facilities
I checked in late. The staff was very accommodating.
Stayed 1 night in Jul 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jul 2025

8/10 Good

Robin

Stayed 2 nights in Jun 2025

10/10 Excellent

Clark

Stayed 3 nights in Jun 2025

10/10 Excellent

Caity

Stayed 1 night in Jun 2025

4/10 Poor

Desiree

Stayed 1 night in Jun 2025

10/10 Excellent

Khristy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

2/10 Terrible

Jesse, Nashville

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
When checking in, we were told there were no rooms available to put us, but we had reservations for over a week (they saw it in their system) but all rooms were showing full. Someone at the hotel even called me that day before our arrival confirming my stay. After waiting, they identified an open room (not what we paid for) but we took it. I guess they did not indicate they gave the room to my wife and me, because at 10:30 that night, a woman scanned her card and walked straight into our room. I was in bed and my wife was in her underwear. That has NEVER happened to us ever. The next morning, my wife and I were locked out of our room because they had voided our cards to assign it to the woman from the night before. We went to the front to get our cards reprogrammed and they had lost record of our reservation (not sure if the guy just didn’t know how to use they system or if it was legit lost). Finally got the new cards and went back to room to get ready for the breakfast we pre-paid for. Got to the eating area and there was no one making breakfasts and no one making coffee. We proceeded to attempt to talk to a manager, but they do not have a manager on weekends. Poor guy up front…there was a line of people behind us with their own complaints. Two elevators and both were out of order. The place was clean, but that was all it had going for it. Definitely not worth the premium we paid for the stay. Do not recommend.
Stayed 1 night in Jun 2025

4/10 Poor

Jeannie

Travelled with family
Disliked: Property conditions & facilities
Carpet was wet and air conditioner not working correctly. Asked for a different room, none available.
Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff & clean
Stayed 1 night in Jun 2025