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MainStay Suites Chattanooga Hamilton Place

2.5 star property

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Photo gallery for MainStay Suites Chattanooga Hamilton Place

Lobby
Breakfast area
Premium bedding, down duvets, in-room safe, desk
Exterior
Premium bedding, down duvets, in-room safe, desk

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View in a map
7030 Amin Dr, Chattanooga, TN, 37421
  • Place, Hamilton Place Mall
    ‪17 min walk‬
  • Place, Hickory Valley Golf Club
    ‪19 min walk‬
  • Place, Regal Hamilton Place
    ‪1 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪4 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, Non Smoking

7.2 out of 10
Good
(7 reviews)
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Non Smoking

Suite, 1 Queen Bed, Non Smoking | Premium bedding, down duvets, in-room safe, desk

Suite, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 2 Double Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

MainStay Suites Chattanooga Hamilton Place

A 24-hour fitness centre, coffee/tea in a common area and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site. Weekly housekeeping is available.
MainStay Suites Chattanooga Hamilton Place offers 78 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include complimentary toiletries and hairdryers.

This Chattanooga hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the overall property condition at MainStay Suites Chattanooga Hamilton Place. During your stay, you'll be within walking distance of Hamilton Place Mall. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Amenities include convenience store, a gift shop and a computer
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Hamilton Place Mall and 14 minutes from Chattanooga Zoo
As a guest of MainStay Suites Chattanooga Hamilton Place, you'll find a 24-hour fitness centre, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. The business-friendly MainStay Suites Chattanooga Hamilton Place also features gift shops/newsstands, a picnic area, and coffee/tea in common area. Self parking is free.

Smoking is allowed in designated areas at this Chattanooga hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • An in-room safe is available for an additional fee
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Mainstay Suites Chattanooga
Mainstay Suites Hotel Chattanooga
Mainstay Chattanooga
Mainstay Hotel Chattanooga
Mainstay Suites Chattanooga Hotel
Chattanooga Mainstay Suites

MainStay Suites Chattanooga Hamilton Place Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 114 out of 305 reviews
Rating 8 - Good. 90 out of 305 reviews
Rating 6 - Okay. 49 out of 305 reviews
Rating 4 - Poor. 25 out of 305 reviews
Rating 2 - Terrible. 27 out of 305 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Tina

Stayed 1 night in Oct 2025

6/10 Okay

Eric

Liked: Staff & service
Stayed 1 night in Oct 2025

8/10 Good

Carla

Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I recommend this place for the friendly staff and cleanness comfortable rooms.
Stayed 2 nights in Oct 2025

8/10 Good

Johnathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Casey

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Unfortunately the room had a slight musty smell to it but the staff brought in a dehumidifier that helped the situation.
Stayed 5 nights in Aug 2025

10/10 Excellent

Lanika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Misty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was a little nervous about my stay…. But when I got there I was surprised the room was spacious and very comfortable the room was clean… very quiet…. The front desk ladies where amazing… I will definitely be back in the future…
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Spacious suite with a nice, stocked kitchenette. Plenty of room and helpful additions for a family of 4 with 2 small children to spread out after a long drive.
Stayed 1 night in Jul 2025

10/10 Excellent

Delisa

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Samuel

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Cleanliness, room comfort

Do not book here, or believe the listed rating!

I was not provided the room I booked, only one full bed. While folding out the sofa bed it was full of crumbs. The shampoo and conditioner were both empty and the hand soap bar was already open. The staff was rude at check in, and when I had to go ask for the required dressings for the bed, I was called I lost for not looking in the closet first, after explaining I had already checked there. The air freshener was far too strong, but the rest of the floor smelled like cigarettes and weed so, they are probably just hiding that. If I could have found another available room (with the two queen beds I had originally booked) in the area, I would have left immediately, but just didn’t have it in me after driving 12 straight hours.
Stayed 1 night in Jun 2025

8/10 Good

Ali

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night as we were driving 18 hours and wanted a place to sleep halfway through. We got there at 1am and a I did not expect the room to be as spacious as it was (there were 5 of us) or to have a small kitchen. The rooms were clean. The front desk was so friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience toilet didn’t flush dirty dishes left in dishwasher and mold the paint was peeling off the walls of the ceiling and their were bugs on the bed
Stayed 1 night in Jun 2025

6/10 Okay

James

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
This property is clearly on the older side and it shows in the condition of the rooms, furniture and building interior. Staff was friendly and helpful and I could tell they worked on cleaning well. I was disappointed to see there wasn’t a pool, even though Expedia says this is one of their amenities. Also, our room had a musty smell, which was frustrating and gave the feel that perhaps it wasn’t super clean, but the hallways and bedding all smelled fresh etc, so i think overall it was the condition of the property itself. There was rust on the bathroom hardware, etc. I probably wouldn’t choose to stay here again, but it’s a budget option that if you’re ok with a more worn property, is fine. Again, staff was very friendly and overall, the property, though a bit worn was clean and offered comfortable beds and our room had a workable kitchen, which was great, and housed our family of 5 comfortably.
Stayed 2 nights in May 2025

10/10 Excellent

MAD

Stayed 4 nights in May 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, room comfort

Enjoyed the stay

Veronica was great. Great room for the money. Bed was comfortable. Nice to have fridge and microwave in the room
Stayed 1 night in May 2025

4/10 Poor

Katrina

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Service and employees were very nice, but room seemed very dirty and handles/remotes were sticky. Could hear conversations outside our door and the vibe was just a dungeon dirty feeling.
Stayed 1 night in May 2025

10/10 Excellent

Alejandro, Hialeah

Stayed 1 night in May 2025

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, staff & service

Ok

Stayed 1 night in May 2025

2/10 Terrible

Brian, Church hill

Stayed 1 night in May 2025

10/10 Excellent

Brittany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Stayed 2 nights in Apr 2025

6/10 Okay

Nicole

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025