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Crowne Plaza Chengdu City Center by IHG

4.0 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Chengdu City Center by IHG

Exterior
Suite, 1 King Bed | Down duvets, minibar, in-room safe, desk
Exterior
Down duvets, minibar, in-room safe, desk
Courtyard

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
31 Zong Fu Street, Chengdu, Sichuan, 610016
  • Chengdu IFS
    ‪9 min walk‬
  • Taikoo Li Shopping Center
    ‪11 min walk‬
  • People's Park
    ‪2 min drive‬
  • Chengdu (CTU-Shuangliu Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down duvets, minibar, in-room safe, desk

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Single Bed

View all photos for Suite, 1 Bedroom, Club lounge access

Down duvets, minibar, in-room safe, desk

Suite, 1 Bedroom, Club lounge access

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium

Down duvets, minibar, in-room safe, desk

1 King Premium

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Standard

Down duvets, minibar, in-room safe, desk

2 Double Standard

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 2 Double Standard Low Floor

Down duvets, minibar, in-room safe, desk

2 Double Standard Low Floor

  • 30 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Standard Low Floor

Down duvets, minibar, in-room safe, desk

1 King Standard Low Floor

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium Lounge Access

Down duvets, minibar, in-room safe, desk

2 Double Premium Lounge Access

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Standard

Down duvets, minibar, in-room safe, desk

1 King Standard

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Double Premium

Down duvets, minibar, in-room safe, desk

2 Double Premium

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for 1 King Premium Lounge Access

Down duvets, minibar, in-room safe, desk

1 King Premium Lounge Access

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Chengdu City Center by IHG

Hotel with 3 restaurants, near Chengdu IFS
Along with 3 restaurants, this hotel has an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and a business centre.
Crowne Plaza Chengdu City Center by IHG offers 402 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Beds feature down duvets. A pillow menu is available. This Chengdu hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
During your stay at Crowne Plaza Chengdu City Center by IHG, you'll be within walking distance of Chengdu IFS. You'll find features such as free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Dining options include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Chengdu IFS and Taikoo Li Shopping Center
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
Crowne Plaza Chengdu City Center by IHG offers its guests an indoor pool and a 24-hour fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. Business amenities include a business centre, meeting rooms, and limo/town car service.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Chengdu City Center by IHG. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Chengdu hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Plaza Cafe – This coffee shop serves breakfast, lunch and dinner.
The Grill Room – This steakhouse specialises in international cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This lobby lounge only serves light fare. Open daily.
Zongfu Chinese Restaurant – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Lobby Lounge
  • Plaza Cafe
  • The Grill Room
  • Zongfu Chinese Restaurant

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 27 floors
  • Banquet hall
  • Built in 1996
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 298 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Airport shuttle fee: CNY 380 per vehicle (one-way)
  • Rollaway bed fee: CNY 298 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Chengdu City Center by IHG offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Chengdu Crowne Plaza
Crowne Plaza Chengdu
Crowne Plaza Hotel Chengdu
Crowne Plaza Chengdu City Center Hotel
Crowne Plaza Chengdu City Center

Crowne Plaza Chengdu City Center by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 98 out of 208 reviews
Rating 8 - Good. 65 out of 208 reviews
Rating 6 - Okay. 26 out of 208 reviews
Rating 4 - Poor. 13 out of 208 reviews
Rating 2 - Terrible. 6 out of 208 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Yan Lung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was prepared for a big annual event, "Candy and Wine Fair", during our stays. All resources were pulled to support this event. The interests of the staying customers had to be sacrificed. Our safety was not their concern anymore. The front access was totally blocked. It is hard to escape if something happens. They provided the big restaurant in 2/F to the Fair, and moved all the customers to the small cafe area in 25/F. There was no buster service until 7:10am even the breakfast service started at 6:30am. No staff cared the wet floor with fallen food. Customers noticed the danger and pulled chairs to block that area, and escalated the problem. If you are a senior, not recommend to stay here.
Stayed 2 nights in Mar 2025

10/10 Excellent

SALLY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. The room was very clean. The staff were very friendly and helpful. The breakfast was amazing. Perfect location in the city centre. Many restaurants and shopping centres were just a walking distance from the hotel.
Stayed 3 nights in Apr 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Prakash

Liked: Cleanliness, amenities
Friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities
front desk staff is friendly and helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Amenities
Everything
Stayed 4 nights in Mar 2025

10/10 Excellent

Peng Hwa

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A Very Good Time in Chengdu

The hotel is very well located along a high street but set back so it’s quiet. The breakfast is good with some variety. The room is a gods size. Toiletries were replenished. The staff were helpful, esp Cassie and Christina at the front desk. So was the concierge whom I got to book a visit to the Bridge restaurant.
Stayed 5 nights in Mar 2025

10/10 Excellent

Krishan

Stayed 3 nights in Feb 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most wonderful stay! Perfect location! Comfy down comforters!
Stayed 1 night in Feb 2025

10/10 Excellent

Chong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel location. Just a walk to food area.
Stayed 4 nights in Jan 2025

10/10 Excellent

little world

Stayed 7 nights in Jan 2025

10/10 Excellent

Warren, WALNUT CREEK

Stayed 1 night in Jan 2025

8/10 Good

Anson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has an excellent location, within walking distance to Chunxi Road and the Taikoo Li shopping and dining area. The staff are polite, and the breakfast spread is quite good. The only drawback is the centralized air conditioning, which doesn’t allow individual room adjustments.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Chee Keong

Stayed 6 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and thanks for Mia’s good service for checkin.
Stayed 2 nights in Nov 2024

8/10 Good

Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Center Location

The staffs are friendly and helpful.
Stayed 2 nights in Sep 2024

8/10 Good

Lay Hoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kirsten Stevens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at the hotel, so I knew I was happy with the area and local amenities. On arrival I was very kindly given an upgrade to a suite, it was an older style but a huge space and very comfortable. The view over the street was great to watch. Staff very friendly and helpful, and breakfast had a great selection.
Stayed 3 nights in May 2024

8/10 Good

Lay Hoon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

anuchit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Teck Chong, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and friendly staff
Stayed 3 nights in May 2024

10/10 Excellent

YU ZHONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience at Crowne Plaza Chengdu City Center was nothing short of exceptional. The staff were incredibly friendly and accommodating, making me feel welcomed from the moment I arrived. Situated right in the heart of the city center, the hotel's location was unbeatable, with major shopping malls and excellent restaurants just a short walk away. I was impressed by the cleanliness of the room, and I appreciated being able to request a non-smoking area. Additionally, I was pleasantly surprised to receive a complimentary room upgrade, adding an extra touch of luxury to my stay. The breakfast offered a delicious array of options, ensuring a satisfying start to each day of my stay. Overall, I highly recommend Crowne Plaza Chengdu City Center to anyone visiting Chengdu, as it combines top-notch service, a prime location, and a delightful dining experience.
Stayed 3 nights in Apr 2024

10/10 Excellent

Scarlett

Liked: Cleanliness, staff & service, property conditions & facilities
Staffs are friendly. The manager on 2nd floor was outstanding. He greeted me with smile every day.
Stayed 5 nights in Apr 2024

6/10 Okay

mary

Travelled with family
Liked: Staff & service
Excellent location , but hotel has a bit old interior condition .
Stayed 3 nights in Oct 2023